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  1. Are the orange warnings any thing to worry about / easy to sort, as do not remember seeing these before. Kind regards Russell.
  2. Right so have now changed name of admin files and directorys and clear cache and GDPR tools now show up and work really well. All problems that I have seen with this software have been caused by upgrades, you really need to work in this area. Russell.
  3. This is my global.inc.php file <?php $glob['adminFile'] = 'admin_m0gKrt.php'; $glob['adminFolder'] = 'admin_Fs0nS6'; $glob['dbdatabase'] = 'shopgla_ccrt1'; $glob['dbhost'] = 'localhost'; $glob['dbpassword'] = 'a1b2c3d4e5'; $glob['dbprefix'] = ''; $glob['dbusername'] = 'shopgla_store'; $glob['encoder'] = 'ioncube'; $glob['installed'] = '1'; $glob['cache'] = 'file'; ?> I assume that the adminfile is wrong and should read admin.php as I can not find admin_m0gKrt.php anywhere. Russell.
  4. Please can I have clear instructions to carry out manual upgrade. Many thanks Russell.
  5. Followed the upgrade instructions on this site but just get the following message your store has already been upgraded no further action is nessacery How do I make it fine, please advise. Russell.
  6. so should I not have an admin and an admin***** directory then. Russell.
  7. I can only upgrade manually, so have done that for the last 6 plus times upgraded. so how do I get the tools. Just had a look at the upgrade section was version 4 in 2012 but shows nothing before this but my transactions go back to 2006 so must be from even earlier version to start. Russell.
  8. Sorry but I do not have GDPR tools in customers or anywhere else, please advise. Russell.
  9. I am running 6.2.2 please confirm how you purge etc and edit manually to anonymise I have 1000s to anonynise can not do this manually. Russell.
  10. Right I have had meetings with fellow club members and cubecart is NOT GDPR complient, we state that we retain our records for ten years, however some of the records in my database are dated 2006 and so need removing, which I can not find a way of doing and there are to many to do manually. Also GDPR states that you have to be able to remove / anomanise data if requested to do so, I can find no way of doing this either. I have seen mention of GDPR tools, what are these and how do I access them, I am running the current version. Kind regards Russell.
  11. I have had two requests under the new GDPR rules for two by two of our customers requesting to be forgotten, ie remove their data from my system. I am unable to delete them getting a message saying these customers have placed orders so can not delete. Please advise how to remove them from cubecart as I need to do this by uk law. Kind regards Russell.
  12. Trading from the UK it is a European thing called GDPR all about protecting peoples data that you have on file and includes retention times, hence the question of could i clear down after a set period of time, certainly as i stand with transactions going back to the year 2006 I do need to do something. Kind regards Russell.
  13. We are being told that we have to protect customer data and also that we should only retain it for a few months, my customer list gos back to 2006 is there any way to purge this and also is there a way to set up an automatic purge after say 4 months. Thanks Russell.
  14. Version 6.1.9 and still stuck unable to auto update haha this joke has worn very thin now and has just become boring.
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