Manta Divers

You say that some orders that are at the Pending status are also marked as paid. You say you are not able to find log entries in the admin, Transaction Log for these orders, nor for any suspect order, in the order's History tab? Correct Some orders read as pending on the cubecart side, but they show up as paid inside my payez account. Here is an example of a missing order. I have taken some screen shots and attached them.

So yes it seems to me that, almost half of the orders come through as processing and some as Pending. Although some pending will show up as paid, and all processing ones show as paid. This has been this way since we got it setup. Although we did not notice the payments were missing till we had to issue a refund, Which made me go back through and checked a lot of them showing that yes some payments never got to the gateway. We are setup on the SIM method...

I use CCv5, I have authorize.net through Linkpoint/Globalgatewaye4/Payez (they need to pick a name) I am noticing an issue where Some payments will show that the gateway was accessed via authorize, and it will not actually post payment into Linkpoint/Globalgatewaye4/Payez, when I spoke with them given the dates and times and amount that should have been posting, they say there is nothing on their end. No declines, No approval, No notice at all. I have gone through all the options that are in CC to see if there is a report of somekind explaining what is happening. Plain and simple. I am offering up services and not getting paid for it. This is a major problem. Has anyone else run into the same issue? Any fixes? Any clues at all? Im ripping my hair out here... and there is not much left.