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  1. [Resolved] Installing Zotabox

    Great, that's fixed it. Thanks for the info.
  2. [Resolved] Installing Zotabox

    I want to install a Zotabox popup chat on CC6, but the script breaks my site. I'm adding the code in skins/kurouto/templates/main.php Should I add it somewhere else?
  3. SSL Settings

    Thanks, handy to know. For the record, our host requested Cpanel support and the server is now correctly configured to run https.
  4. SSL Settings

    I can sporadically get into admin, but every time I click 'save' it boots me out I'm currently sending a support ticket.
  5. SSL Settings

    Ok thanks. Is there a way I can change 'Enable SSL' to 'no' via cpanel? Unable to make any changes in dashboard at the moment
  6. SSL Settings

    We now have a proper SSL certificate correctly installed. However I switched SSL to 'Yes' and now have security warnings and am also unable to switch SSL off. It just boots me out of admin every time. Website is effectively down. Can I change this in phpmyadmin or is ther a config file I can edit?
  7. SSL Settings

    That sounds about right. I'll look into it with the host, thanks.
  8. SSL Settings

    Store is I've disabled SSL as it makes the site unusable, but here are screen caps of settings and the subsequent warning in Firefox
  9. SSL Settings

    Our host has recently provided a self-signed SSL certificate on our domain. I've changed to https:// in Dashboard>SSL Settings but it's giving a 'not secure' warning so I'm obviously doing something wrong. Is there a guide to correctly setting this up?
  10. Search by product code

    Was a few months back unfortunately. I was sort of hoping Al might be browsing through or the off chance someone else has had to fix the same error.
  11. Search by product code

    Yes, you are quite right. I'll be more inquisitive next time its fixed. cheers
  12. Search by product code

    Fair enough, not complaining about the cost of upgrading as such. It's just that we have a permanent bug which reappears on every minor upgrade, requiring a support ticket to be resolved. I would like to know how to fix it myself.
  13. Search by product code

    Thanks. Seems funny we are the only ones with this problem, there must be other cubecarts that originated from v.3 out there?
  14. Search by product code

    So I purchased support credit to have this fixed and everything was good. Now upgraded to 6.1.5 and the problem is back again. Is there any possibility of having this fixed permanently or do I need to buy cubecart support every time an upgrade is installed?
  15. Search by product code

    See screen cap. This is looking in phpmyadmin under 'structure' - all 3 columns are the same. I can't see any other reference to indexes