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Big Gee

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  1. Ah - that's a relief, I was doubting whether it was a DB problem. From what you say Brian, it couldn't be the database. I checked ' /includes/global.inc.php' and everything there seems to match up to the DB details. The strange thing is that this just happened suddenly - everything was working fine before. I still get this error message when I try to enter the shop front. Can't get into the Admin dashboard either. One thing I will try, is to delete the index.html file that's in the same directory as the index.php file. Although that's hasn't been a problem in the past, I wonder if there's a glitch there somewhere? Thanks Brian, G.
  2. Looks like a case of scrubbing everything and starting from scratch. Can't 'repair' the database tables either, because the server uses an InnoDB storage engine . I think I'm chasing my tail here, and wasting valuable time. Fresh load of CC - delete the DB & start again I think is the best option - it looks like a horrible one. I'm giving up on it - unless someone comes up with some ideas. Cheers, G.
  3. Thanks Brian, That makes sense i.e. it may be something at the heart of the hosting environment that has changed. The hosting company is Hostgator. The text editor I use is Notepad++ Do you think that if I FTPd the original 'mysqli.class.php' file back to the directory on the server - thereby overwriting the corrupt version on there - that it could resolve this problem? Take care, G.
  4. Thanks Brian, But the site was working fine, until the site owner encountered this problem out of the blue. The error message is the same whether you try to access the shop front using the URL address, or try to log into the admin dashboard. That file on my server has "* MySQLi database controller" on line 33. I've attached a copy of the whole file for you to look at. All the best, G. mysqli.class
  5. Hi everyone. Still haven't sorted out the payment gateway problem using Stripe. They keep on saying that it's a problem for Cube Cart. Anyway, this is a totally new problem. Someone else that I installed Cube Cart for has contacted me, saying he can't get into the front or back-end of his site. Here's the error message that's thrown up: Any pointers as to what the problem may be? And how I should go about tackling it? I'm very confused with this bit "(using password: YES)" - where did that come from? I have no record of using a password called "YES". Also on looking at classes/db/mysqli.class.php on line 33 - there is no coding on that line! A bit confused and need a helping hand to point me in the right direction please. Thanks, G.
  6. Did you submit your list as an update to Github keat? I know it's a relatively easy task to edit the list in the 'Country/ Zones' section in the back office (once you realise it can be done), but in reality it should be a little more accurate in the first place. The default list is impressive but slightly inaccurate at present. If Ceredigion was 'not on your radar', then here's a list of the counties in Wales. Incidentally, Wales is not listed as a country either - it's just lumped in under UK, which is also not quite accurate. Here's a list: These are all counties associated with post codes.
  7. Sorted! A simple task in the end. The admin accounts have also been changed to show the replaced county by editing the address book details of the accounts. I've also raised the issue at Github. Many thanks once again.
  8. Thank you Brian. As usual, you've come to the rescue. Now is the time to do it, because the site is not officially launched yet, so there are are no bone fide registered accounts - apart from a couple that have ben set up by admin for testing purposes. I think I will create a Github issue with regards to replacing Cardiganshire with Ceredigion, because the county of Cardiganshire was abolished in 1974 by the Local Government Act 1972 — and it was succeeded by the renamed county of Ceredigion on the 2nd of April 1996. So whoever compiled the database of counties in Cube Cart must have been drawing on a very old reference. It's not very professional to give a choice of a county name that's over twenty years out of date! Especially as a considerable amount of business is expected in from Ceredigion.
  9. Hi All. Can anyone point me in the direction of the file I need to edit to correct a county name in the drop-down menu when registering an account in a CC v6 web-ste? The home county of the site owner is actually incorrect. 'Cardiganshire' is no more. It has been called 'Ceredigion' for a considerable number of years. I need to change it to rectify this mistake. Many thanks in advance - G.
  10. It worked a treat Brian! Check it out at http://welshgolds.co.uk/shop
  11. Fantastic Brian - you've come up trumps again! I'll have a bash tomorrow & let you know how it pans out. Thanks. G
  12. Sorry to be a pain again! I'd like to change the colours of all buttons etc. from blue to #CB5B06. I.e. everything that's blue in the foundation skin, I'd like to change to this colour - including the wording in the footer section. I need to know what files to edit. Thanks! The site under construction is at http://welshgolds.co.uk/shop/ G.
  13. If you're really keen to know, I'll set-up a temp admin profile for you. Quickly end me an e-mail to gwilym1'at'sccambria.com and I'll reply with the details. As you're on the Pacific Coast and I'm quite a few hours ahead of you in Wales, you'll have time to fiddle whilst I'm asleep! It's already past my bed-time. G.
  14. Thank you my friend. That seals it then - I'll delete the whole of the original installation tomorrow & start afresh with a new upload I think that would be a preferred option to reloading the admin skin and then possibly finding it doesn't solve the problem after the effort. It would be nice to know what caused the problem though, but some things you have to let through the net and put it down to an unsolved mystery experience. Here's hoping it doesn't rear it's head again. Take care, all the best, G.
  15. The submit (labelled 'Save') button does not change in shading but a faint outline line is visible when it is hovered over. However this is exactly the same when a 'Save' submit button is hovered over on a section that works. Here are some screen shots again: 1. Store settings 'Save' button (notice where it is located - well away from the form and tucked in the bottom left hand corner) normal view: 2. Store settings 'Save' button when hovered over: 3. Screenshot of a section where the 'Save' button works: 4. Same scenario when 'Save' button is hovered over: From your comments, I would opt for the possibility of the JS having crashing on this page. Although the button for the store settings is in a strange place and appears to be under the footer tray area of the page. As it is only just installed, with no categories or products loaded and a minimal amount of customising, I'm tempted to just start from scratch. I'm fairly convinced that if a Java Script has broken, then it may be when I attempted to install a theme. The problem seems to have coincided with that task. What do you think? I could spend a lot more time chasing my tail with a malfunction than the time it will take for a fresh install. G.
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