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  1. Had a reply back from paypal who say from the screen shot it has stormtrooperundersuit.com in the URL so the problem is with the site, there advice was to contact the site developer to investigate & update your website's code to stop the unnecessary redirections.
  2. I don't understand how to find that out with my level of knowledge about websites. From the basket I clicked on paypal, the popup window opened, I logged in to paypal then click pay that's when after a short time the message came up too many redirects occurred & post the screen shot Checked the SSL cert for this site & its ok until 31st August 2019 the only thing thats change recently was the paypal module update but my other cubecart size is working fine with the same update??
  3. when you say cubecart configuration issue, where can i find this to check?
  4. I had this response from my hosting company. it looks like it could possibly be a bad URL being formed by the cart software.
  5. customers have been unable to checkout?
  6. Hi Al Tested myself & payment fails due to, to many redirects occurred I'll contact pay pal, recently updated the pay pal module too
  7. Hi Having issues with site which is all up to date When I am trying to log in and when I try to purchase as a guest and pay through PayPal it keeps timing out and won’t make the transaction
  8. Ok that has done the trick it now has the clear cache top right and the images are showing, your a star bsmither thank you so much for your help, very much appriciated
  9. Store Overview Inventory Data Customers 2,109 Orders 1,840 Products 35 Categories 12 Technical Details CubeCart Version 6.2.0 PHP Version (5.6 Recommended) 5.6.35 MySQL Version 5.6.38 Image folder size 29.22 MB Download folder size 0.00 KB Max. Upload filesize 10M Browser user-agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.139 Safari/537.36 Server Software Apache Upgrade History CubeCart Version Date 6.2.0-rc2 Thursday, 19 April 2018
  10. line 93 is var product_id = ''; line 7 <li id="help_menu"><i class="fa fa-life-ring" aria-hidden="true"></i> <a href="#">{$LANG.common.help}</a> Should i manually install those 2 file from the zip?
  11. That i'm unsure about I've only just noticed
  12. Ok I tried to install again but got this screen
  13. Upgraded from the last update rc version, still no joy
  14. Hi Guys Not sure if anyone else has come across this? Unable to remove images in products, when going into a product the images used are all un-selected You can add but not deselect Version 6.2.0
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