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Shari Marie

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Everything posted by Shari Marie

  1. Thanks, ill give this a try. Should I remove the redirects done using the cpanel that I did prior first? Ok I found this: ### Apache directory listing rules ### DirectoryIndex index.php index.html IndexIgnore * ### Rewrite rules for SEO functionality ### <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / (Do I add the changes after this RewriteBase/ ???? or directly after the RewriteEngine ON?)
  2. I found this...............but it was not in the Cube Cart folder. My Cube Cart folder is above the Public Html.....I found this below the Public html . I was just viewing this....but I think there is an editor right in the c panel. Does that sound right?
  3. I have been looking for it but Not sure where to find that .htaccess file. is it within the cube cart folder/subfolder?
  4. I probably had about 85 individual product pages (not including the contact/about/misc pages. I found a back up file in the file manager. Inside it has all of the product pages so I would be able to know what product was represented on each of those pages. Is that what you meant by Map of the page##. ?
  5. I had found the file with all of that old cart info in it, and deleted it the other day. I wonder why I got this fatal error on some links still? Do I continue and Redirect each page to the new corresponding product page like in my first example? Is this a waste of time? If not, where do I go from here? what of the htaccess file? I didn't really understand all that Ian was saying about that.
  6. BSmithers, 89 is the 89th page I created on my old site. This is how the site builder I used named the pages and I left them numbered as is. Each page represented a specific product, 89 was not the product ID, only the page in which the info was listed. There was an outside script for the instant download cart that I linked with a add to cart button from page89. That cart is no longer supported. When the customer added it to their basket and paid, they were automatically directed to the cart . There, in the cart script, I would add the product id, price, and additional info . I didn't want to use the cart script on its own because while it got the job done, it didn't have the look and feel I was going for. I hope I am making sense here. Ian Perhaps the IonCube issue is related to that instant download script I had been using. I began using that about 9-10 yrs ago. The writer of the script installed it for me. There was a one time cost and it served me well until one day out of the blue I was unable to access the cart to edit or add products. I guess he moved on to bigger and better things and deleted/changed the license or passwords to it. He is no where to be found, im guessing he moved on to bigger and better things. Anyway,i have moved on from that but that is why I had to build this new site.
  7. Is this something I would be able to do myself? The redirect directives you speak of doing manually, where would I find info on how and what to edit? If I take this to my hosting company (Hostgator) what exactly do I ask them to change? Honestly, this makes me a bit nervous. ALSO, I have been clicking on random links to my sight on Pintrest this afternoon. Most take me to the 404 cc page (not too bad at this point) , and every now and then I get the following Fatal error message: Fatal error: The file /home1/sharimw/public_html/init.php was encoded by the ionCube Encoder for PHP 4 and cannot run under PHP 5.5 or PHP 5.6. Please ask the provider of the script to provide a version encoded with the ionCube Encoder for either PHP 5.3 or PHP 5.4 or PHP 5.5 or PHP 5.6. in Unknown on line 0
  8. Thank you both for your replies. Bsmithers, I was able to find and edit the 404 error page message...happy about that. Ian, I am new to all of this but learning all the time with thanks to help from this amazing forum. I found the Redirect function in my server's c panel. I attempted a redirect for a page from my old site to my new site. I still seem to end up on the cc 404 page (I edited it so it no longer reads 404 etc) the original page address was http://www.sharimariecreations.com/page89.html the new page needs to be http://www.sharimariecreations.com/hen-house-collection.html Here is what I did, but its not working so I must have something wrong.
  9. My store name and web address are the same as my old site. I have a lot of images of my products pop up on Bing/Google searches. When I click on the sharimariecreations.com links provided, it takes me to my new site, but not the home page. There are dozens and dozens of these on pinterest as well and they all end up on my CC site but not the home page, Instead I am getting 404 - Page Not Found Sorry but the page you are looking for could not be found. How can I redirect my old store links to go to my current site without the 404-Page not found. I would like to at least have them directed to the actual home page. If possible, I would REALLY love for them to land upon the page for the actual product they were interested in (assuming I have them listed on the new site, I am still working diligently getting everything back on line since my disaster) That may be a more complicated fix so For now I would be happy enough just to redirect from the 404 to the actual home page. Thank you.
  10. I would like to organize my instant download files in separate folders on the public html path. Right now I have one for my free products and another for paid products. I am able to get the free products to download successfully but I have customers of paid products reporting that they are not able to get the download , instead are getting the the following error "It has not been possible to locate the download file" They get thru the payment process fine, completing the order but can not get the download. Therefore my question, do all of the product downloads need to be uploaded To a single folder? Can sub folders be used? My current set up appears not to be working if I move the files to where I currently have the freebies, will that resolve the download issue? Would I need to delete those files and RE upload them to the new location or simply move/relocate them to where the Duck file is known to be working? I know that was a blast of questions, I just want to do this as efficiently as possible and not create more problems. I've gotta get this fixed, the emails from customers are bogging me down.
  11. All is well I think. I found the TEST and orders in the spam folder. I didn't think to check there for them. [email protected] I added my store mail to read as 'not junk'. That will probably fix that correct? And yes, the payment notification was coming from PayPal but my customers are receiving emails. I set up a fake customer account to test that. I was curious what their emails would look like. Very cool that the store logo is included. ?
  12. Ok, I checked both the store and admin emails. They were set just as I wanted them. I am not getting order notifications. However, I am receiving payment notifications at a different email address which confuses me. In the past those emails went to my store email, now they are showing up in a totally different email account. I guess I may have two separate issues here. In the store settings I did have the box checked by the "Receive order notifications?" I don't get it? Does the box need to be checked that says "Force order completed emails?". I don't have that checked, could that be my problem?
  13. I would like to change the email address where I receive order notifications? Thanks
  14. Thank you BSmither, that was just what I was looking for. I will try to remember to poke around in the Language tab next time I want to edit something like this. You are so knowledgeable about this stuff,such an asset to this forum. We are lucky to have the opportunity to pick your brain. ? Thanks again!
  15. I would like to edit out the text "No products found" on my sub categories pages as seen in the example in the link below. I have sub cats within categories so I don't want that wording to show, I just want icon w/names of the the additional categories. Where would I find the file to edit that out? Thank you. http://sharimariecreations.com/holiday-designs.html
  16. It works. Thank you ! It produces a live link to the order history. Brilliant. ono to my next question (which I will post in a new thread )
  17. Well here is what I THINK I know. You can tell me if I am ready for this haha Ok, I use my FTP file transfer program and retrieve the Cubecart/class.php file and open it up in my notepad++. I am pretty sure I found the right code (I copy and pasted what I did, above and below so you were sure I had it correct. Now, I THINK I just transfer it back. I am assuming since the file name does not change, it will replace the one that is in there. Right? I am going to wait for confirmation before I actually attempt this. (I don't know how you pasted that long line. My kinda made paragraphs when I copied and pasted ) I think you got the idea though. I copied a bit ahead and below the edits I did just so you can confirm I'm in the right place. __________________________________________________________________________________________________________________________________ $GLOBALS['gui']->setNotify($GLOBALS['language']->confirm['order_pending']); break; case self::ORDER_PROCESS: $GLOBALS['gui']->setNotify($GLOBALS['language']->confirm['order_processing']); if ( $order_has_digital ) { if ($GLOBALS['user']->is()) {$GLOBALS['gui']->setNotify("Visit your Account Downloads page to retrieve your digital items.");} else {$GLOBALS['gui']->setNotify("Links to retrieve your digital items will be emailed to you.");} } break; case self::ORDER_COMPLETE: $GLOBALS['gui']->setNotify($GLOBALS['language']->confirm['order_complete']); if ( $order_has_digital ) { if ($GLOBALS['user']->is()) {$GLOBALS['gui']->setNotify("Visit your Account Downloads page to retrieve your digital items.");} else {$GLOBALS['gui']->setNotify("Links to retrieve your digital items will be emailed to you.");} } break; case self::ORDER_DECLINED: case self::ORDER_FAILED: $empty_basket = false; $GLOBALS['gui']->setError($GLOBALS['language']->confirm['order_failed']); $GLOBALS['smarty']->assign('CTRL_PAYMENT', true); break;
  18. WOW BSmittles I would have NEVER found that on my own. Language I though had to do with the different language option. I would have never in a million years looked in there. Thank you SO much. Again, I should say. I am going to have to put the two of you on retainer LOL DB No worries, I still learned something by that little exercise, all is well. I appreciate both of your assistance. OHHH BSmittles. about the link taking them back to their Account Downloads page, how hard is that to figure out? I think that would be fantabulous!! If you can tell me something else, I added a photo to my sub category DESIGN COLLECTIONS but I don't like the size of the photo so I want to remove and replace them with smaller thumbnails. When I go to the sub category, there are no image files selected therefore I cant figure out how to get them off. They are too large, not what I had envisioned. What am I doing wrong?
  19. Do you know what that skin is called? I am still a bit confused. The text I was editing was exactly as what I saw on the " order complete" page that says "Many thanks for your order. Payment has been received and your order is complete." Are you saying that they are the same? If so. I do need to edit whatever the file is that controls that Thank you page, and not the Email that you speak of. I have looked for it and cant find it. Yes, BSmithers, exactly. No worries DB, I still learned something that I didn't even know about. LOL I have already edited it back to its original state. No harm done. If you could direct me to where that can be found for the skin template...I would really like to change that wording. My poor customers may not all think to check their emails for their downloads. My old site took them straight to their download directly after purchase was complete. I don't want to confuse their silly little heads
  20. OK, then I should be good. So using the source code simply makes is safer to edit. I get it. Well, I only changed the wording of the text...and did not edit any command parts so it should be working but I am still seeing the old text when I complete the transaction. I checked, everthing. looks fine. Any thoughts? Maybe you could buy my free DUCK TODAY. I took the penny price off because being 0.00 was not the reason it originally didn't work. It was that the download file had to be under the public html and I had it above it. I would appreciate it. Thank you
  21. Thank you, I found it with your help. I changed the second sentence only to read " Your design files will be sent to your email." I changed it in both the html and Plain text tabs. I was sure not to disturb anything else. With that said, I am not seeing the edit change. When you say SOURCE code, what exactly does that mean? I made the changes in CC's Control panel. Was that what you meant by SOURCE code? I'm sorry for all the nube questions. I am learning so much.
  22. I sell instant downloads only. I expected that the customer would be directed to an instant dowload link page (perhaps with a thank you message )AND receive an email. Currently only the email is being sent with the DL link. 1. Can the "Thank you" message to the customer be edited to inform them they have been sent the DL link to their email? 2. Where would I find the file and what is called? 3. Why isn't the customer directed to an instant download page with the DL link automatically after the order is complete? is there a setting I should be looking for? Thanks in advance for your help.
  23. Great News, This afternoon, I relocated the download folder to the /public html andf changed the path accordingly. I was able to get a download email and downloaded the free Rubber Ducky file successfully. YAY! BUT I thought there was supposed to be a redirect to a page with the download link immediately after purchase? Do I have that wrong? If not, I need to some how be abel to edit that order complete page to assure the customer the will receive an email....telling them their order is complete and they walk away with nothing is not going to cut it. They may not know they have an email coming. I need to edit a few other things as well like the phone number and address are not necessary during registration for digital downloads. I'd like to take that out. Would I edit the php ? I'm so afraid of touching anything as fear I will mess it up after the week I've had. I cant tell you and DB how much I appreciate your help. I would be sunk without the two of you. So THANK YOU! Regarding email, I did did not receive an email notifying me of the order. I probably have a setting wrong. What should that admin email setting be? Processing/ pending /complete???? Since I only sell digital files I am not sure where that setting should be set at. I cant tell you how relieved I am to be live and functioning. I just need to tweak those things I mentioned above but I am going to wait for confirmation from you two. haha
  24. Can you move my last post. I don't know how that happened.  I will get the hang of things soon.  I didn't mean to hijack that other post. I thought I was on mine.  [email protected]

  25. I wish this could be resolved soon. I need to get my products back online but until this is is fixed I am reluctant to keep adding products with no download capabilities. I don't know what to do right now. I guess I can try moving the download folder and change the path setting. What do you think?
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