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Shari Marie

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Everything posted by Shari Marie

  1. Thank you but I'm not understanding "the quick email from yourself?"
  2. I didn't mean the whole cart just the groceries in the cart. What would you have me try next? Assuming I understood well enough that is.
  3. Tech support was no help (out of the realm of there expertise.....they are server techs...not web development) I heard that before..haha it all depends on who you get. They told me that last night with the 404 issue..today someone fixed it in less than 10 mins with comments you gave me. anyway....I think since my site is still in the baby stage with only 3 products....I will dump the three....move the folder down to the public level even rename the files and then try again. Unless you have other ideas.
  4. OK this may be nothing, but you got me thinking about possible conflicts. I had a previous site for the past 8 years (until I lost it ugggh) It had an instant download script. If files from that original script are still in my public html folders....could that possibly be the issue? I am scared to delete anything....im still on hold for Host Gator....any minute now..im down to 6 mins LOL
  5. I am not sure of much hahaha I may have taken an _underscore out thinking it might cause the glitch. I think since my site is so new, only a few products in until I get this going...I may just delete the products....start fresh with post products. Then we will know for sure. I cant thank you enough...you are amazing with this stuff. You must really enjoy it. Im on "hold" with the Live Chat, I am going to run it by them as well.
  6. Ok Thank you. I let you know how that goes. No wonder web developers make the big bucks You sure know awful lot. I bet you could do this for a living.
  7. Thanks BSmittles. So should I just try moving it to the public Html then? Im not that concerned about where it really is. That was just something I read once. OR should I try to take this up with my Host Gator Techs?
  8. I found some information but I think I actually have the path correct. I get a SUCCESS message when imputing and saving the path location in set up. I'm stumped. Any experienced with digital file instant download settings? I'm getting so close now Excited ! This has got to be a quick fix. I have my path as follows : /home1/my username/file location/filename I have the folder above the public html as suggested for security purposes. What am I missing?
  9. When I "purchased" when I had it set for free, I got an email with the link from but the link did not work. It said Following Errors were detected "Product is missing or deleted" It doesn't sound like the problem was with the 0.00 price. BUT when I was creating the path for the download, I would get a red error message. I finally got it right because it said Successfully blah blah....... SO it has to have the correct path right? What else could be wrong do you think. I am really liking the Cube Cart but this set up has been a bear.
  10. Thanks so much, I just saw that. Do ya want your penny back? I can refund ya haha Does the instant download link work for you?
  11. I listed a digital file for one cent. I need for someone to test it out. I can get as far as the actual payment but it wont let me buy my own product. It actually is a freebie but it didn't complete the order since it was free I am assuming. For now I just want to check the path for the instant download. If I can get that working, I will figure out that freebie thing later. If this works, maybe I will just have to have a PENNY PAGE LOL http://sharimariecreations.com/free-designs.html Thanks!
  12. Hi DB, I put up a FREE one, I got thru the payment process, but no instant download was generated. I probably don't have the path right. I am not sure what that should be. Thanks for this other link ....ill go check it out now. This forum is so helpful. I am crying happy tears today LOL Last night,,,,,sad tears. I'm on the homestretch I feel. one product in....only 101 to go LOL I'm waiting to add more until I get the instant download resolved. One piece at a time.
  13. BSMITHER you were spot on. I tried another Host Gator Chat and this tech was fantabulous. He fixed it in less than 10 minutes. Thank you for your help. I don't know how to change the title to include (RESOL VED) but it definitely has been resolved. I am so thankful. Now I want to ask if someone will "buy" one of my digital files for 1 cent to test the cart and instant download to see if I have them configured. I will post in a separate field. ALSO since I only sell digital products, how fan I get rid of all of the customer address and info. I want it to be simple for the customer. I always hate those lengthy forms.
  14. Hi, Its Apache, and thank you for getting back so soon. I cant sleep, I'm a hot mess LOL I think I got confused. Apache is the Host Gator, I didn't find it in CCart c panel I'm looking now. Yes, I found it...Apache
  15. OK, So I just spent an hour+ in Live Chat with a nice tech from Host Gator. In a nut shell, here it is. Orlando B I have baked the .htaccess file for you now but doesnt seem to have fixed the issue yet. Ultimately he ended with "you need to get a professional web developer to try and debug it." I could cry. I have had my website for over 8 years....with a working shopping cart for digital embroidery designs that was working fine until the person who wrote the script for the shopping cart stopped supporting it and changed the credentials so I could no longer add product or edit pricing. Also the website builder at Host Gator that I used 8 years ago was no longer being supported and I could not edit which led me to Cube Cart. I installed it yesterday thinking I could begin building a new one and redirect once I was ready to go live. WRONG.. Poof my old site is no more. I am afraid to edit or delete anything else because I am in over my head. I could just cry. Seriously....im devastated. Do I scrap it while it is still young and begin again or what? I have not ignored the request for the error log, I just am beside myself at the moment because I have never done it before and I need to figure that out on top of this other. Feeling overwhelmed.
  16. OK, So I just spent an hour+ in Live Chat with a nice tech from Host Gator. In a nut shell, here it is Orlando B I have baked the .htaccess file for you now but doesnt seem to have fixed the issue yet. Ultimately he ended with "you need to get a professional web developer to try and debug it." I could cry. I have had my website for over 8 years....with a working shopping cart for digital embroidery designs that was working fine until the person who wrote the script for the shopping cart stopped supporting it and changed the credentials so I could no longer add product or edit pricing. Also the website builder at Host Gator that I used 8 years ago was no longer being supported and I could not edit which led me to Cube Cart. I installed it yesterday thinking I could begin building a new one and redirect once I was ready to go live. WRONG.. Poof my old site is no more. I am afraid to delete anything else because I am in over my head. I could just cry. Seriously....im devastated.
  17. The reason I thought it was a 404 was because it says 404 within the context of the page that loads. (hope I'm makin sense) my bad Thank you for your replies. Honestly..........my eyes just glazed over. I have no clue what either of you just said let alone how to fix it. I am going to try a live support chat right now with Host Gator and see what they can do for me. And here I thought I was doing so well LOL I'm sure I will be back a few dozen times
  18. I am a total Nube but wanted to give this web built a shot. I am proud to have come this far on my own. I got CC installed, added catagories, product and changed skins even but I can not seem to figure this out. Why would I get this 404 Page Not Found on my Category and Product pages? I may have to have professional help but for now I like the challenge but at the same time I know so very little LOL I am hoping its just a simple setting I missed or messed up. I just don't know what to look for or where to look for it. I need help please. example of my problem http://sharimariecreations.com/design-singles.html that 404 just smacks ya in the face LOL uggggh Shari Marie
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