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Everything posted by rnewcomer

  1. Wow.... I must be getting old. I even replied. Thank you very much. Apologies.
  2. Good morning... Hello again... Quick question. Is there a way to restrict users email addresses to a specific domain for registration? I have a captive audience and only want new registrants to use a specific email address domain when registering. We are a franchisor/franchisee business and a number of the franchisees are have their own email domain. They are operating as a DBA and also have my email address domain. I want to restrict that they can only register and receive communications from my CC store with my domain address. Thoughts? Thanks in advance. R
  3. Good morning.... As I have mentioned in the past, I have a closed and captive customer base at about 60 different locations. Once a user from a certain location leaves (for whatever reason), we disable their "login" then eventually delete their "customer" login. Problem that that will raise... we cannot delete while they have order history. Which is good, because if we just deleted them, we would lose this data. So, is there a way to move this historical data from the location's "terminated" customer to the location's new customer? FYI - "terminated" customer's account is disabled to prevent logins. Thanks for any help.
  4. That's perfect. Exactly what I needed. Thank you
  5. Good morning everyone. Hope the new year finds everyone well. Have a quick question, that I hope has a quick "fix". Is there a way to set the domain for an an email address when a "customer" registers? Meaning... I have a "captive" customer set. We only sell within our group, but they must register to place orders and such. We have a number of people that do not follow directions well and are registering with different domains (gmail, icloud, and yes, even aol.com). I would like to have it set that you can only register with my company domain. If that domain is not entered, it will not allow the customer to register. Email address is a required field, I would further like to make the domain a requirement. Thoughts?
  6. First... Love CubeCart. Ease of use and the helpful people here makes this package hands down the most user friendly "shopping cart". Great job. Now.... I have looked through the forum and am not finding exactly what I'm looking for. Maybe someone has an idea or guidance toward a plugin / extension. Is there any way for the "customer" to submit changes or edit an order that has already been placed? Right now, customers will place an order then will go on with their lives. At a point later on, they realize that the omitted something from their order. There doesn't seem to be a way to edit the submitted order. They end up just sending an email in. Thoughts? Thanks for any help.
  7. Thanks... sent you an email so that I could include three text file attachments. R
  8. Yeah... I found out about the entire "cheapest price wins out" situation. I'm afraid that I'm just trying to use a "square peg" into a "round hole". So, I have deleted all customer groups. However, I still need to have some sort of quick, visual identifier as to where the customer is from... I went into Admin > Languages > *Edit* > User - Phrases specific to customers > and changed "title" to "MFG Center Number". We don't really care about Mr., Ms., etc.... So, this is a good way to tie our accounting package in. I made a change in the content.register.php with an edit to the "title" (which now shows MFG Center Number) and added {$LANG.form.required}" required to the end of the line. I think this is going to work splendidly. Brian, I do have three items that I'm hoping you might be able to help me with. Is it ok if I DM those to you to get your input? The items pertain to some code snippets you worked up in the past. Thanks, Randall
  9. Ok... I think I understand. Since I have a captive customer base from about 60 different manufacturing centers, I have assigned each to a "group" for quick identification (I use my accounting software identifier e.g. 9999-IGHQ). Further, since each group will receive the same price, is it possible to assign each to another group (0000-MINE) and set the price there and all will then get the updated pricing without too much intervention? R
  10. Correct. I am clearing the cache. I make the change, save, clear the cache.... price change is reflective in the admin dashboard > Products. Switch to Store Front, no price change. Now with that said, for testing I changed Product I from $240.52 to $250.00. If I look in the phpMyAdmin, under CubeCart_pricing_group, I see 59 lines of the $240.52 entry. Thanks for any help, Randall
  11. Well, I thought I had this taken care of in v6.1.12, but it has come back to me in v6.2.0. I initially checked the "rights" of the folders and they are consistent with the v6.1.2. Perplexed. If I log into "admin", go to the product and make the change in the price, save and back out (clearing cache), the price is not reflective in the store front. I tried deleting the product and re-entering, that results in the price being $0.00. They only way I have found to change the pricing is to export the entire catalog, make the change to the singular product, then import the entire catalog overwriting all products. That's not practical. Any thoughts... R
  12. Perfect. Thanks once again, Brian. I looked in there, but most have overlooked "pending". R
  13. Really like v6.2.0. It's been a journey getting it working, but orders are coming in. Latest issue is the order notification email is not sending until the order is moved to processing. How would I change that so the email is sent once the order is received into the system? I am using Brian Smither's Dropship Products plugin to notify manufacturer/departments that they have products ordered. This plugin runs when the order is moved from "pending" to "processing" and is working correctly.... It's the initial email that an order has arrived that is not delivering as soon as the check out is completed. Right now we need to check the Dashboard > Orders to see if any orders have been received. Thoughts? As always, thank you very much for any assistance. Randall
  14. Brian, Yeah... I did the proverbial "knee jerk". Took a breath, searched around a little more and found a response from Al (below). Found the 'custom_oid' in the order_summary table with phpMyAdmin.... dropped it. Al states it was a bug hungover from the beta. I have since made two orders (one on network and one off) with a new test customer and have been successful so far. Thanks for all of the help.
  15. Well, I seem to have spoken too soon. I found it odd that I have not received any orders today, so I logged in as a customer and made an order. After checking out, I hoped to see the order submitted page, but I'm presented with a "404 - Page not found" page. The order is no there. I checked the Error Log, I have a singular error in there that appears to be the order (see attached). The very last line shows an entry that reads.... "Duplicate entry ' ' for key 'custom_oid'. Not for sure what this is and am hoping someone can direct me in the right direction. I have no idea where to begin. Thanks for any help. Randall 20180514_error.txt
  16. So, here is the update... After I had an "up and running" 6.1.15 --- I processed a couple of orders and everything was fine, including the search feature. I got a good VM export, and then upgraded to 6.2.0. As of this entry, everything is running smoothly. Not sure what the issue was, but.... there ya go. Thanks fro the help, Randall
  17. Here's an update.... I'm running on as a virtual machine, so as soon as I get the OS up and running with SSH configured and IP address set static, I export the VM prior to stepping through the install of CC. When doing the fresh install of 6.2.0, as soon as I access the store, I get the seo.class.php errors of Duplicate entry. Accessing the test product resulted in the Duplicate entry for a number of documents. Since I have an export of the VM to the bare bones OS, I scrapped what I was doing and started over installing 6.1.15. As of an hour ago... no errors and everything seems to be working fine. I did nothing different in the installation steps. Kinda gun shy to upgrade to 6.2.0 now. Brian, Just saw your reply as if posted mine above. I tried the clear the cache to no avail. Look at my last post, maybe there is a bug. I don't know how to report it. Randall
  18. It is odd... but, here's what's even stranger.... as soon as I created the new store, these were in the error log. I just don't know what to do from here.
  19. Good Afternoon, Doing a fresh install of 6.2. Get past the installer and the admin page and store front loads. However, If i do a search for the test product, or select the test product from the main store front page, I get a 404 -Page not found displayed and the following error in the error log (one line only): Today, 15:41 File: [seo.class.php] Line: [659] "INSERT INTO `CubeCart_seo_urls` (`type`,`item_id`,`path`,`custom`) VALUES ('login','','login','0');" - Duplicate entry 'login' for key 'PRIMARY' The entire error log is attached. I have searched the forum, and have found some items that are similar, but not quite the same. Thanks for any insight on how I may correct. R error_log.txt
  20. Perfect. I forgot all about phpmyadmin. Works like a camp. Thank you. R
  21. So, I have had really good luck with v6 up to this point. The original "store" is still in production, but I have had other "fingers" get involved trying to help. This has broken the ability to update, change product pricing, etc. So, learning from my mistakes, I have built a new server and installed the latest v6.2.0. Love it. Went together very well. My issue is I do not want to "restore" the new store from the old store BU because I do not want to inherit issues from the old store. I have moved all of the images over, was able to get a good export of products and imported them into the new server. I'm installing and configuring the plugins as we go. Getting to the point..... is there a way to import my customer list? I only have 79, but there is a bit of data with each. I do have a good export of the customer list. Any help would be appreciated. Thanks... R
  22. This is what I needed. The "rights" were not correct on this folder. Thanks again for pointing me in the right direction. R
  23. Ok, I'm assuming this is a rights issue. An admin was assigning a new user to the server and set group, owner and permissions recursively. Every file and folder is now 0755. I have been "putting out fires" as they pop up, but am unsure what the rights for each file and folder should be. Latest example is when I am in the Admin Dashboard and chose an order, if I click the printer icon, I receive a red bar error that reads, "It has not been possible to generate the printable file." Again, I'm assuming this is related to rights, just not sure which file and what right to assign to it. Error log is empty. Thanks in advance for any direction. R
  24. Brian, this is what I was looking for. I was able to change the "tags" I just need this little bit you responded with to place in the email templates. Thanks again for your invaluable assistance. I have another issue that you have dealt with in the past, but I will begin a new thread for that. Thanks again, R
  25. Yeah... I was able to change the labels. That was easy enough. I had just hoped that the field itself would follow along with the email. I’m assuming a “hook” / field would need to added to those email templates The “your_comment” and “comments” appear to be either the same field or linked some how. Since I have edited the “label” to include “PO#”, it would be beneficial if I could get that field (not necessarily the label) to show on the order notification email and your plugin, dropship email. I hope that makes sense. R
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