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  1. I solved this one myself, did not change the order to processing, just waited until check had cleared and then changed to "order complete." It sent an email to the customer, and the links at the bottom both work. Hi Jay, We are pleased to say that order number 180111-155005-6192 is complete. If you have ordered physical goods they should arrive shortly. Kind regards, The mystore.com Staff http://mystore.com/shop
  2. Hi, I have an interesting situation at my CubeCart Version 6.0.12 shop. I haven’t figured out any payment processing yet and not interested in paypal, so I’m simply accepting paper checks which are mailed in. A customer placed an order on Jan 31st. After a month and no check received, I decided to cancel the order. Then about the 1st of March I received the check. I forgot about it in my wallet for a week, then deposited it this past Monday. Now I think it’s time to notify the customer as I usually do, that check has been received (processing), and will send another email when shipped (completed). Since I’m still testing things out in my cubecart shop, I have a couple of orders I placed myself in January to see how everything works. After receiving the check in the mail, the order gets changed to “processing” and an email update is sent to the customer. The processing email has a couple links in it, one is to look up the order, https://mystore.com/shop/index.php?_a=vieworder&cart_order_id=180111-085747-3900 and one at the bottom to my shop https://mystore.com/ These links are exactly as spelled out in the email, and they both work. I decided to test one of my own test orders out before “processing” the late paying customer, to see what it would look like to him and how it would work. Yesterday I canceled one of my January test orders, and I received an email that the order had been canceled. Then I selected processing. I wasn’t sure if it could be done since the order had previously been canceled, but it appeared to work and I again received an email, that looked like a regular order confirmation of “processing” Thank You Jay! Your order 180111-155005-6192 has been received which was placed on 11 Jan 2018, 15:50. Please keep this email for your records. It is possible to view the status of your order online. However the email for the “previously canceled” order turned out to be a little different.. It’s almost identical, except for the links. But this is important, because after more than a month and a half, I would expect that this customer might be interested in the status of his order, and I prepared a note in the external note section, which is what I would like him to see when he checks on the order. This is what the links look like in the previously canceled, but now processing order: http://mystore.com/shop is the written link at the bottom, link is actually mystore.com/shop and will successfully take me to https://mystore.com/shop/ The other written link, to check order status, is http://mystore.com/shop/index.php?_a=vieworder&cart_order_id=180111-155005-6192 , and the actual link is mystore.com/shop/index.php?_a=vieworder&cart_order_id=180111-155005-6192 When I click on the link it opens a new tab after which an ‘s’ is added to the http, but somehow the /shop/ bit goes missing and it comes out like this https://mystore.comindex.php/?_a=vieworder&cart_order_id=180111-155005-6192 resulting in an error - Firefox can’t find the server at mystore.comindex.php. So I’m not ready to update the real customer’s order yet, because if I do, he will receive an email and click the link and then receive an error message, that will appear that the server is down and and think I’m out of business, and will also not get the message. What can I do to correct this? I’m thinking that the previous order cancellation caused the email to come from a different template. If I could find it and modify it to produce correct links with https:// in front of them, then the links would work correctly. If I can’t figure out how to do it, then I will just send him a regular email, but would like to learn some things about using the software.
  3. For now I want to keep my shop simple and not use any api gizmos until I get it working simply and maybe never, if I don't really need them. Basically I just want to add at least 2 more links to my store, one is to the index.html that was the homepage before the shop was installed, and the other is to the MailChimp html page, which looks nice but hasn't been tested yet. So I'm thinking of putting those links at the bottom of the shop homepage, perhaps making the Follow Us into a homepage link, and the Mailing List into a link to the MailChimp signup page. The subscribe box I could leave there since it works, or remove it. This is not a major thing, just a tweak I think would be cool and make subscribing people easier.. Unlike my other problem caused by random caches in the cache folder, it looks like others have already inquired about modifying the footer of cubecart.. I'm looking at one thread now, and I may check some other threads too. Will check out the info and ideas and see what I can do. If it works, I will post here. I like MailChimp because if you keep the customer list under 2000, it's a free service and works well.
  4. Hi, I don't need the debug to figure out which variable is causing it. It looks to me like it is caused by one of these two, {$STORE.county} or {$STORE.postcode} and I know it's not {$STORE.postcode} because I left that one in the footer of the Print Order Form when I modified the file modules/gateway/print-order-form/skin/print.tpl and noticed that leaving it in it did nothing, so I left it there, and it makes no 0 or anything else there, so the variable must be {$STORE.county} I never entered a store county or even know where to enter it.. I will try deleting this one and see what it does.. Thanks
  5. I solved the problem with the default icon, I didn't know how to use the online photo editor correctly and didn't save changes correctly, but I managed to reduce it and re-upload it. I will be looking at the file above more closely and see if I can figure out what the 0 might be.
  6. Problem solved! Cubecart now prints the order form out in the Tsar's Russian, and I presume also in the Queens's English. I only had to change 2 of those files, and updated with my current username at new server.. The other files were duplicates of the same problem.. Now all I need to do is figure out how to remove that 0 from below my phone number, on the invoices. I presume that's a postal code or other field that isn't being used.. Is there a .tpl or other file that I can go to in order to modify the invoices? Thanks for the help, I was looking for the error logs both in cubecart and my server and couldn't locate anything before you posted the info! Jay
  7. Okay, I may have answered my own question about changing some files myself.. I checked the error codes out again and I think I see some problems I can work on.. These long error messages I checked, in the last file of the last long error I went and looked up in my shop. On line 23 I see bullioncube!, so I guess I will go over to each last file, and change any old url that's there to the current one, maybe that will help my cubecart shop to work a little better! I'm still thinking of upgrading to the latest version of cubecart, use it in a different folder, and with a separate db. Maybe the programmer I hired to make the mods on the old version can do it again with the latest version easily.. But I will do this first and see what happens
  8. Hi, I tested my shop's subscribe button out, works really well but since I use MailChimp I just need to take the mail list and re-input to the MailChimp list.. Is it possible to change the subscribe button so when the subscriber pushes the button they are taken to my MailChimp html page -- http://bankwithsilver.com/subscribe.html -- that way they can input themselves and I won't have to re-enter their info from the cubecart mailing list.. I'm using cubecart 6.0.12 Thanks for any ideas! Jay / bws
  9. Hi, I've checked out this forum many times in the past, and found a lot of ideas and info here. Now I have a problem that I can't solve and looks like I'm the first with this problem.. So today I registered to share my experience. I have a cubecart shop I've been working on, and have just moved it over to a new server. On the old server I was able to "check out" in Russian language using Print order Form, the only payment method I have set up. But was not able to get the UK English language checkout to work. When I checked out with the USA English it worked fine, and goes to step 3 ending with the form filled in and ready to print. On this new server neither British English nor Russian languages will check out, they only goes to step 2 and stop there, using Firefox browser. I also tried Explorer and Chrome, and they reported an HTTP 500 error with the server, after the blue checkout button was pushed. I'm okay with only having only the USA English to use, but would also like the option of adding Russian as a language and having it work in the future. The website is bankwithsilver.com I'm using cubecart 6.0.12 Anyone have any ideas why this is happening?