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DavidK

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  1. Hi Ian,you are right,it was my fault to stay with them so long.Since it was purchased by EIG things were getting worse and worse.I liked Hostgator when I started with them before it was bought by new owner.I regret I did not migrate earlier as it took just couple of hours.Hostgator has overloaded servers and just go I think for quantity of users.I must say,that I was a bit afraid of migration,but Inteserver techhelp made nice fast transfer and helped me to set things on,correct some mail settings,dns,ssl,etc.My site now loads for many locations in about 2 seconds,so I am satisfied.So just hopefuly it will be all right now.David
  2. Received response from Hostgator,so you were right...it was problem with Apache upgrade.Anyway,I am glad it forced me to migrate,site is working much much better now on new host,no problems,no errors and much faster.So I recommend doing the same,if you use cpanel,migration is fairly easy and fast. ********** Hello, Thank you for contacting Hostgator Support. At this moment I have reviewed the screenshot provided and will like to inform you that this is a known issue, where the IP connecting to the site is not reflecting but rather the IP for the cpanel. This issue started happening after we updated from Easy Apache 3 to Easy Apache 4, we apologize for the inconvenience and will like to inform you that we have a group of Sr. Administrators working on resolving this issue. At this moment there's fixes being tested yet not definitely time frame as to when the issue will be resolved, please allow us the time to correct the issue. If you have any further questions or concerns please let us know via this case escalation or contact us via chat or phone support. Best Regards, Josue Z. HostGator.com LLC
  3. I want to update this issue.I just migrated to new hosting and there is no more problem with ip addreses,so it was obviously problem at my old host (Hostgator).I migrated to interserver,we host there already couple of years our other store running as cs-cart app.It looks,that also cubecart works much better,faster and no more errors.So thanks for this kick,it forced to me move away.Hostgator promissed to look in this issue and solve it,but as far I got no response anymore.
  4. Thank you,I changed this part of code.I decided to move to other host,so I hope it will be than solved.But your work-arround code works,so at least for now it is some solution to solve this issue for a moment.Thank you.I always appreciate your quick and helpful advices.David
  5. Hi,thanks for reply,I am running 6.1.15 and reported ip is website dedicated ip address.I just had no other chance than switching for a short time debugging,just to see variables.Other user who reported same problem is hosted at same provider,I am at hostgator,he at bluehost,so same company and I guess they changed probably some things on their servers.I reported this issue to hostgator,but as far got no response,they said they must escalate it to some higher level tech help.I was already long time considering to move away to other host,so maybe it is just necessary kick... I just checked php environments and see,that server address is correct dedicated ip and remote address is listed correct my comp/lan ip.So a bit strange....Any idea what is than wrong ???
  6. Hello,should be this added as new line just bellow or right behind before ";" ??? I added it to every stament as you describe as new line,but no debugging is on. $address = $_SERVER['HTTP_X_CLUSTER_CLIENT_IP']; if(is_object($GLOBALS['debug']))$GLOBALS['debug']->debugMessage('The IP address found at line '.__LINE__.' and is: '.$address); I quickly enabled debugging not limited to my ip address and got this message: PHP: [Notice] /home2/minerals/public_html/store/includes/functions.inc.php:527 - Undefined index: X-Forwarded-For[Notice] /home2/minerals/public_html/store/includes/functions.inc.php:527 - Undefined index: X-Forwarded-For and all 5 debug lines show my dedicated ip address Debug Messages: [0] The IP address found at line 547 and is: 198.57.148.64 [1] The IP address found at line 553 and is: 198.57.148.64 [2] The IP address found at line 558 and is: 198.57.148.64 [3] The IP address found at line 547 and is: 198.57.148.64 [4] The IP address found at line 553 and is: 198.57.148.64 [5] The IP address found at line 558 and is: 198.57.148.64
  7. Thanks for answer,I am at Hostgator,so I think it is same company now.I also contacted support,but they said,they have to forward it to some higher tech help.I noticed that all started after 7th March,prior this logs have correct ip addresses.Did you check yours ?
  8. Were you able to solve this problem ? I have same problem since few weeks,made no upgrade,so it looks it is some problem with host/server.So just wondering if it was solved prior contacting my host provider.I checked my cpanel visotorĀ“s log and there all ip addresses of visotors are correct and real ones.
  9. Thank you for explanation,good I have completed my zones prior this problem,so now,if necessary,I can modify it directly in database.
  10. Well,just decided to use AIOS,but problem is,that somehow,probably after plugin upgrade,I am not able to add or modify zones.If I click add new zone or modify existing zones,pop up window with error NO states are defined for that country ....Fortunately via database I can modify it,but not via plugin admin.I use AIOS ver 1.0.13 on cubecart 6.1.15.Thanks for any advise or help.
  11. Hi,before it worked for me well,I am not sure if problem started after plugin upgrade,but somehow when I try to add or modify zone,suddenly appear pop up window with error message: no states are defined for that country prior I even select any country.Than when I try to select country or countries,nothing can be selected.Country name is just less visible text,but nothing can be selected.My cc version is 6.1.15 and AIOS version 1.0.13 Anybody had such issue or know what it can cause this problem ?
  12. Hello,thank you,you are probably right,I just wanted to avoid having to set more shipping zones than I use now.But it looks it will be no other way,on other side AIOS is really smart plugin and can solve the problem I have.
  13. Hi,thank you for reply,I use all in one shipping for other shipping methods.Problem is we use it for DHL and there are other shipping zones than what we use in shipping by weight.I need to keep shipping by weight for economy mail.And I would need to disable for example that orders above 200 usd to use shipping by weight.So only all in one shipping will be offered to buyer.I believe it could be arranged by some hook and I would be willing to pay for it.
  14. Hello,could anybody help with configuring shipping by weight modul ? I need to set certain basket total,so if basket exceed this level,shipping by weight will not be available for customers and other shipping variants will be only available.Thank you advance for help.
  15. Thank you for all help and advices,I will try to check and fix other things as you recommend.David
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