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raytowle

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  1. raytowle

    SMTP Authentication

    Yea, in the process of restoring a backup of a working site to test this theory....
  2. raytowle

    SMTP Authentication

    Hi. So, after a LOT of head scratching and reading through TLS / opensll article / php info etc, I have made some progress using phpmailer and changing the default settings in the php mailer config file which resulted in a test email being sent and successfully received. However - my working tests didnt last long and every time I now run the 'test email' - I get an error: "Testing PHP mail() Function. Test failed to execute." Is this normal? Or is this a red herring?
  3. raytowle

    SMTP Authentication

    Ok, Sorry, Didn't realise... I thought this was hashed out.
  4. raytowle

    SMTP Authentication

    Do you mean hide? Or unhide? This is how the error log is produced by CubeCart so if you mean "show the details" I dont know if I can....
  5. raytowle

    SMTP Authentication

    Hi. So, after some time, I've created a LAMP server on Linux. The server is installed with CubeCart 6.2.0 I haven't made any changes to anything other than the mail server settings, of which have been set to Office 365's SMTP settings with TLS, but still get a very similar response when trying to send a test email: SERVER -> CLIENT: 220 DM5PR19CA0021.outlook.office365.com Microsoft ESMTP MAIL Service ready at Thu, 17 May 2018 17:50:34 +0000 CLIENT -> SERVER: EHLO 23.100.78.132 SERVER -> CLIENT: 250-DM5PR19CA0021.outlook.office365.com Hello [23.100.78.132]250-SIZE 157286400250-PIPELINING250-DSN250-ENHANCEDSTATUSCODES250-STARTTLS250-8BITMIME250-BINARYMIME250-CHUNKING250 SMTPUTF8 CLIENT -> SERVER: STARTTLS SERVER -> CLIENT: 220 2.0.0 SMTP server ready CLIENT -> SERVER: EHLO 23.100.78.132 SERVER -> CLIENT: 250-DM5PR19CA0021.outlook.office365.com Hello [23.100.78.132]250-SIZE 157286400250-PIPELINING250-DSN250-ENHANCEDSTATUSCODES250-AUTH LOGIN XOAUTH2250-8BITMIME250-BINARYMIME250-CHUNKING250 SMTPUTF8 CLIENT -> SERVER: AUTH LOGIN SERVER -> CLIENT: 334 XXXXXXXXXXXXXXXX CLIENT -> SERVER: XXXXXXXXXXXXXXXXXX SERVER -> CLIENT: 334 XXXXXXXXXXXXXXXXXXX CLIENT -> SERVER: XXXXXXXXXXXXXXX SERVER -> CLIENT: 535 5.7.3 Authentication unsuccessful [DM5PR19CA0021.namprd19.prod.outlook.com] SMTP ERROR: Password command failed: 535 5.7.3 Authentication unsuccessful [DM5PR19CA0021.namprd19.prod.outlook.com] SMTP Error: Could not authenticate. CLIENT -> SERVER: QUIT SERVER -> CLIENT: 221 2.0.0 Service closing transmission channel SMTP connect() failed. I've spoken to Office 365 support and I also have a NAS and some separate backup software which can authenticate successfully using Office 365, so I am now wondering if there is something which needs tweaking in CubeCart or if there's something obvious I'm missing? Any help would be hugely appreciated as I'm now scratching my head on this one. Ray
  6. raytowle

    SMTP Authentication

    Great - i'll explore the linux options there then thanks.
  7. raytowle

    SMTP Authentication

    Literally thinking about a VPS right now..... does it have to be linux, or can it be windows? Im fairly ok with linux, but i know windows better.....
  8. raytowle

    SMTP Authentication

    It is RS hosting yes..... although I'm thinking about jumping ship.... they were cheap enough so I might just cut my losses. Any suggestions for a web host? I dont need email / DNS anything... just a reasonable web host,.....
  9. raytowle

    SMTP Authentication

    Ok, so the debug file says this: email_smtp_host => "smtp.office365.com" email_smtp_port => "587" email_method => "smtp_tls" So i guess thats all ok...?
  10. raytowle

    SMTP Authentication

    Hi. It's not lit... I have seen (and used) the 'clear cache' button... but to no avail sadly
  11. raytowle

    SMTP Authentication

    Yep... been there, done that..... saved the settings... applied them... tested.... still trying to connect to the wrong server.... its like it's ignoring the smtp host box and just connecting to localhost.....
  12. raytowle

    SMTP Authentication

    Hi First time posting, so please bear with me if i missing anything.... I have been having issues with CubeCart SMTP functionality. When filling in the form for the mail settings, and then sending a test email, I get an error saying "could not connect to server". This has had me stumped for a couple of days - until I realised that the tests are not trying to connect with the host that I have specified in the SMTP host field. I use office 365 SMTP so their mail server is smtp.offic365.com which uses TLS and port 587. However, every time I verify these details and attempt a test email - I get a response from the server where the website is hosted on - not office 365's mail server. I have raised this with the web host provider, and they have assured me that because I am specifying the host "smtp.office365.com", the problem isnt with their server.... I feel like i'm going round in circles, but the SMTP response deffinitely does not come from the server I put in to the smtp host section in CubeCart. Just for the records, I've also tried googles smtp server and that doesnt go through either... that also responds with my hosts server - not the one I enter in the smtp host box on CubeCart.... These are the first few lines of the failed test email button (i have replaced the real domain with sub.domain for security reasons...): SERVER -> CLIENT: 220-figo.dnetdns.com ESMTP Exim 4.89_1 #1 Fri, 11 May 2018 17:58:47 +0000 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail. CLIENT -> SERVER: EHLO sub.domain.co.uk SERVER -> CLIENT: 250-figo.dnetdns.com Hello sub.domain.co.uk [31.193.140.218]250-SIZE 52428800250-8BITMIME250-PIPELINING250-AUTH PLAIN LOGIN250-STARTTLS250 HELP CLIENT -> SERVER: STARTTLS SERVER -> CLIENT: 220 TLS go ahead CLIENT -> SERVER: EHLO sub.domain.co.uk I would expect my response to come back with something like: SERVER -> CLIENT: 220 LO2P265CA0060.outlook.office365.com Microsoft ESMTP MAIL Service ready at Sat, 10 Feb 2018 21:45:11 +0000 Sooo. has any one any ideas?
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