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Everything posted by easyflags

  1. Thank you bsmither, the prbolem is not there, really. All your mentioned content.checkout.small.php file and lines are there in my 'ES' skin, which is essentially a Foundation skin only under 'ES' skin's name. The Firefox viewport I am viewing my site has HD resolution, and I have double checked this using my old smartphone and the basket is fully visible both on Android Firefox and Android Chrome. I think the issue is solely with current PC, Windows 7, Firefox settings. Which prevent showing the basket content. Which appears only for a mil second and gets hidded straight away. OK, have uninstalled Firefox 64 bit and installed fresh version, the issue is gone now. BTW have checked overall Firefox market share and it happen to be minuscle compared to Chrome and Safari, hence even if other customers would temporarely experience the same issue shouldn't be too painful.
  2. Thank you DB, the store was always set to "YES" on "Jump to basket on add". The CC version is 6.2.6. shop location www.easyflags.uk It might as well be cookie or plugin settings on FF, but other customers have reported having the same issue.
  3. Hi, I am sure this has been experienced before. Firefox is not loading CubeCart 6 store properly compared to Internet Explorer and Chrome browsers. For instance if you add/buy product it won't show up, or shows up for a mil-second and gets concealed by Firefox in "your shopping basket" page. Or what is "1. Basket" which is 1st page in the checkout process; nor it will show the product added in the "2. Checkout" page, albeit the the product is actually in the basket and the shop reacts normally only that it is not showing product in the checkout pages. The small basket logo at the top right corner indicates the added product with the price tag properly. Also the Firefox won't align products in a grid view, rather showing them in rows only, which is note the case with IE and Chrome. Any help would be appreciated, Luke
  4. Thank you bsmither, the zendesk account section doesn't clearly indicate how the site ID token should look like and how many symbols it should include. Instead they are giving a full script at their Settings->Widget->Embed Web Widget section, which contains something similar to site ID token given <!-- Start of Zendesk Widget script --> <script id="ze-snippet" src="https://static.zdassets.com/ekr/snippet.js?key=xxx-xxxx-xxxxx-xxxxxxxx-xxxxxxx"> </script> <!-- End of Zendesk Widget script --> Yet the key value contains four instances of hypenation and a " quotation mark at the end, hence full symbol count is 37 rather than 32 requested in CubeCart's ZendDesk Chat V 1.0.1 plugin. Might be the API option has to be activated at the ZENDESK site's account and the active operating site's ID then will be created and given, but since 1 month has already past, this feature is restricted now. All in all the plugin's integration isn't straightforward and intuitive enough. Though should be pretty simple even for a novice CubeCart user. The site I am testing it now is www.easyflags.uk, and only works on two pages I've pasted the script manually. Thank you, can you clarify where the site's ID token is found in the ZendDesk's user account at their site? Does the API needs being activated so that the API token is generated and this is pasted into site ID bar at the CubeCart's ZendDesk plugin's settings?
  5. Have activated the plugin, registered with zendesk. Thought if you enter the key value into site ID bar the 'Chat' icon would be appearing on every page by default on CubeCart 6 store. Unfortunately this doesn't work at all. And I ended up pasting the raw code containting the Site ID value into every page manually. Thus it started working. But the pages that don't have the zendesk provided chat code won't show the chat icon... Must be some sort of issue within the plugin preventing it from commuincating with zendesk online account.
  6. This has been asked about CC4, not sure if anyone raised issue with CC6? My store has prices set in the product options tied to prdocut's size (option) instead of main price, which in most cases is £0.00. Hence the £0.00 is showing all the time unless customer clicks on the product and chooses option with the price show according ot that option. Is there a way showing price as per EBAY and other scripts shwoing £6 - £99 (price is £6 to 99£) when prices are set in options instead of one fixed main price per product, the extremely daunting """ £0.00 """ Thanks for any help,
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