graham_w

That seems to allow the payment received email and stop the order confirmation email. Was hoping to allow only the order confirmation email and stop the payment received email. Thanks On second thoughts, it's all good, I can make the two emails work. Thank you again for your help.

You are correct, that gives the expected email now. Is there a way to turn off the payment confirmation email when moving to processing ? The way we are using it, the order has not been paid for when we move it to processing so that email is not required now. Thank you for your help, and apologise if I haven't been very clear with my request.

Tried to clarify, but realised I made a mistake So email deleted.

Thanks for that. I'm trying to get more details into the email that's sent when the order is moved to Processing. So someone places an order which has no shipping included because it's too difficult to calculate for bulky items, payment gateway is print order form. The order is received, the store calculates the shipping and modifies the order with the shipping cost. What I'm trying to do is then when the order is moved to Processing, it sends an email with all of the order confirmation details and the now added shipping cost along with payment details to the buyer. When I copy the details to the order payment email which is sent when the order is set to processing, obviously the data is not made available to this email by default. How can I make it available to this email? Or change the email that is sent when I change the order to processing so these order details are included? Thank you taking the time to assist.

Sorry about that. I'm using the latest 6.2.8

Hi, i'm looking to add more details into the payment received email. I've copied across the order confirmation template, however it isn't including any of these details. I had a bit of a look around and it looks like it requires changes to /classes/order.class.php but I tried a few things and what I was doing didn't work. Can anyone point me in the direction of what needs changing to make this email content include the required data ? Alternatively, how can I change the email that gets sent when the order status is changed to "Processing" ? Thanks Graham