Russell Hurst

I'd been having an ongoing issue with the checkout pages on mobiles/tablets being swamped by the menu and the basket appearing underneath (and out of sight). Customers couldn't always see the basket and often abandoned. A BIG THANKS to Al for his solution of disabling the menu on the basket/checkout pages

Hello Al, thats sounds great. OK I can sign up for a month's technical support, what will you need from me/Havenswift?

I've been using an old Cubehelper plugin for very many years to to request product reviews/testimonials. There's never been a verison upgrade and Cubehelper seems to gone off the scene a while back. Back in April this stopped working and we reckon that it is simply no longer compable with the latest releases for CubeCart. Is there anyone able to take on a commisison to overhaul/re-write the plugin to get it working again? Cheers, Russell

So, in follow up all is good now with the order IDs however another issue has cropped up; With the incremental numbering enabled I am no longer able to do a partial search by order number, either using the old or new ID numbers. Before enabling it was possible, is this a known glitch?

Not from my understanding of the guidance given by the Information Commissioner's Office https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/key-definitions/what-is-personal-data/ Your suggestion that the names be hidden is a good one though. I'm nervous of clicking the Moderation Action in case I delete the whole topic, so not sure how to go about it.

Many thanks for both responses - as I try to develop my site I seem to be coming acccoss more CubeCart limitations these days

I thought I might have a try at using incremental order IDs as it would save a little bit of office admin time. When I put in my chosen prefix and test it all is good. When I save the settings though all previous orders have their IDs removed, screenshot attached. I don't want to renumber all the previous orders so did not check that box, another screenshot attached. Does anyone have any idea what happened?

Ian at Havenswift so far hasn't been able to find out what is causing this. The Vert-nav-menu is a distinct plugin which generates an external CSS file.

Hello All, I'm having a further issue with the Vertcial Navigation plugn on my www.ropesdirect.co.uk site; On a desktop if I open a category page whilst keeping my mouse hovered over the vertical navigation, an expanded category tree can remain frozen on screen. My way of clearing it is to do a F5 screen refresh. Customers mention this is a frustration and I was hoping to find a way to resolve it. A screenshot is attached showing how the 'clearance offers' remains frozen whilst I was actually looking at the 'coloured polypropylene rope'. Changing the Expand Effect Speed doesn't seem to help, does anyone have any thoughts on how to resolve this? Cheers, Russell

Hello Nitefox, Many thanks for these table elements and also for the foundation link. I'll give these a go. Kind regards, Russell

Hi We want a text table in a Document which is a) responsive so it displays properly on mobile phones as well as desktops and tablets, and b) that is capable of displaying all the text the same size. However the table generated by Cubecart does neither of these things: Help! Making the table responsive: In the advanced settings we have removed “fixed width =500”. This makes the table responsive in that it makes the table width the length of the sentences we type in, rather than producing even columns across the whole display. (Ie, if we type in short sentences the table is narrow; if we type in long sentences, the table is uneven). Text formatting: This is a much worse problem, there seems to be an inbuilt glitch which messes up the text formatting every time we make a change to the document: Imagine a two-column table (with multiple rows beneath). In the left hand cell of each row we want a single, short sentence. In the right hand cell of each row there may be a single sentence or multiple sentences on new lines. By default, Cubecart makes the text in cells with multiple sentences on new lines much smaller. We have been able to rectify this by removing the <p> at the beginning of each sentence (there is a <p> at the end of the sentence too). However… whenever we make a subsequent change to the document, even if it is not a change to the table, it adds in “<p>&nbsp;” which creates a double space. So we remove that … and every time we make a change to any part of the document it reinserts it! A third issue is that once we have created a table and populated it we don't seem to be able to highlight that table and then edit the properties. https://www.ropesdirect.co.uk/table-test.html This is a test page to show you our problem – is there some machine code or a fix we can use which stops Cubecart from undoing our tweaks / changing the font or line spacing every time we make a change?

Hello All, I'm have a further issue with the Vertical Navigation plugin on my www.ropesdirect.co.uk site; On a desktop if I open a category page whilst keeping my mouse hovered over the vertical navigation, an expanded category tree can remain frozen on screen. The only way to clear it is to do a F5 screen refresh. Customers mention this is a frustration and I was hoping to find a way to resolve it. A screenshot is attached showing how the 'clearance offers' remains frozen whilst I was actually looking at the 'coloured polypropylene rope'. Changing the Expand Effect Speed doesn't seem to help, does anyone have any thoughts on how to resolve this? Cheers, Russell

Thank you so very much for this - all looking much better now Kind regards, Russell

I'd be happy at medium taking on the appearance of large, so atop the sidebar. Ian & Alec have been trying to find a way of doing this without success.

www.ropesdirect.co.uk and the problem is with most tablets/iPads