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Everything posted by poolboy

  1. I have a problem with system errors after my upgrade to 6.4.0 and 6.4.1 I am getting thousands of errors saying that my time zone is unknown or incorrect. I have time zone set as Australia/Sydney and have not changed it at all but get these errors after the upgrade to 6.4.0 and hoped it would be corrected in 6.4.1 but if anything it is worse. Any suggestions? Thanks Michael
  2. Hi Ian The previous hosting company offered to do it for me but nothing has happened since then. The backup is a CC6 backup created using the original hosting. I have tried to restore this old backup to a new version of CC6 I loaded on the new hosting site. Both are cPanel but because the site is now pointing at the new host I cannot get access to the old cPanel. Any suggestions? bsmithers suggestion refers to upgrades rather than restore of a backup.
  3. Hi All I have moved hosting providers and the old provider is not being at all helpful in getting my store moved to the new hosts. I have tried restoring my last backup to the new hosting but it comes up with the following error. "Error Log ### START RESTORE LOG - (01 Jul 2020 - 08:15:49) ### ./includes/global.inc.php - Content after extract doesn't match source ./includes/global.inc.php-2020022022208.php - Missing but expected after extract -- Errors were found which may indicate that the source archive has not been extracted successfully. It is recommended that a manual restore is performed. ### END RESTORE LOG ### Any idea on how I can get this backup to work correctly?
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