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Having not read the other 3 pages of answers due to time restraints, if you are hosting on your own and not through here, I had this same issue this week. Have your hosting check for a cURL update and make them do it. That's what fixed my issue immediately.
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hosting fixed it! cURL needed an update and server needed rebooting. I was able to make a sale to myself and issue myself a refund.
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What is the NSS Library? Is it something that hosting needs to address or Paypal?
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yeah, In my long post above I mentioned that and corrected it and tested it and I get an email of a sale. The money does not get taken out of PayPal though. What is this "nickname" thing the hosting tech mentions regarding the cert? I have no understanding of this.
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OK lol.... so it's a communication issue between PP and the system and that's why I'm not getting notices of monies being taken out. That's my "backup" since CC doesn't send me a notice that someone purchased an item. This means I have to go check daily / hourly to see if people buy things? <-- corrected So this is what happens as a customer: 1- make order and complete. 2- page comes up ad gives me order # and what I bought etc. 3- nothing gets taken from Paypal. This is what happens as a merchant. Nothing. No notifications of any sort. The only way I knew there was an iss
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Bad Wolf started following Upgrade questions and directory help, PayPal Commerce and payment to Paypal not going through
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I have a thread going in the forums related to this. I'm getting the same thing. Did you ever get this sorted out because i'm losing sales now.
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Doesn't seem to be working. She rebooted the server. I went and bought something but upon purchase, the system did not connect to Paypal nor did it email me until I went into the ACP and clicked "processing" on the order. I tried the reorder like you said and it does not work. Nothing sends me a notice via email from the shop itself when someone purchases something. it's definitely not connecting to PP either as that would be a backup notification of a sale. I also would very much like to get that cart to the top level instead of the splash page but I had a few questions that never go
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Apparently it was a server side issue, so now my question is how to I make the cart push the payment through now they fixed it and / or should I just have them send the money via invoice through paypal?
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OK well something is definitely wrong and I have no idea how to fix it. This is the error from my customer and then we tested the shop a couple times ourselves here and it has the same errors. I have no idea how to fix it. Is this something at the server level? It seems to be so what do I need them to fix? I have the server working on it too.
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FINALLY made a couple of sales through the shop instead of in person or custom sales and the sales are showing in the cart, but the system never emailed me upon a sale (which I thought it would do) and the payment never went over to paypal to take the money from the customer. I know PayPal will alert me on a payment received so I know that one way or the other I would be alerted of a sale. I know the payment gateway was set up properly - at least I thought it was. I have it set for paypal and to capture the payment immediately using / in the paypal extension. Any clues? I have a one da
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Upgrade questions and directory help
Bad Wolf replied to Bad Wolf's topic in Install & Upgrade Support
I know that. I want it changed anyway. What I would like is an answer to my questions in the OP so I can move forward with upgrading to the latest version, please. -
Upgrade questions and directory help
Bad Wolf replied to Bad Wolf's topic in Install & Upgrade Support
Havenswift - please have a look at the updated post. while you were answering I added some more. So - Yes, I have a splash page. I'm not sure if I want to do that right now. BUT if I change the directory name you're telling me CC will figure it out and all I have to do is check the .htaccess file to make sure it "matches"? Maybe terrified was too strong a word -
My cart needs updating. I am running CC 6.2.9 and the latest is 6.4.1. Being terrified to mess things up I want to ask before I dive. There is a link that says "Upgrade now" in that red warning bar telling me I'm in need of upgrading. I click it and it has the obvious directions to back up all files and databases. Then there is a button that I click to upgrade. Has the software improved to the point where it will do "all the work for me"? Kind of like when plugins are updated with one click? 2nd. I NEED to change the directory name of my shop. right now it's mysite/cubecart/ and
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You are awesome! It was the wrong password! for some reason I gave it the wrong one but good thing I took a screenshot of the completion announcement. And it now works. Thank you, thank you, thank you!
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Interesting. Thank you. I know I have the correct info in there. I don't know why it wont' work. The forums that are unrelated to this site are fine and working. it should be a simple matter of that config file update. My gremlins have been hard at work this week making things I CAN do most difficult.