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jerseyjoe

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    Jersey City, NJ

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  1. I wanted to change the admin credentials in the MySQL database, using phpMyAdmin. It's not relevant why I wanted to do it this way, but i just discovered something i've not noticed before. The admin table (CubeCart_admin_users) does not include the column that gives access to the edits. It displays this message. This table does not contain a unique column. Grid edit, checkbox, Edit, Copy and Delete features are not available. So then where can I do those edits? thanks
  2. I think I have HALF solved the problem But I still need some advice. In MySQL I see a table named CubeCart_blocker. My user name and IP are listed there in that table. Is it possible that is blocking my access and my ability to change the user credentials? Thanks in advance for any help with this access. UPDATE: I have deleted the content of the blocker table and renamed it. Then I tried to log in. That returned an error msg that the file CubeCart_blocker does not exist. As I understand it, there is a malicious script that is trying to put my login into blocker. I thwarted it by renaming the blocker table but I still need to find and kill that script. . Does anyone know where that script might be and how to neutralize it?
  3. I have a CC4 site that has been languishing for close to a year, unpublished because the client owed a substantial sum. that has now been resolved and we are ready to go again. Anyone visitng the site gets the "we are ofline" splash screen generated in the CC settings. At one point, I made a full back up using cPanel and then removed the account and its fiels from my server (I host the sites I build). The site was then restored last week after the overdue funds were received. Today is the first time I have tried to access the admin panel since that restoration. And I can't. I am unable to get into the backend. My access credentials are not recognized. The password reset is not working. My email address is rejected. I have gone in through phpMyAdmin and reset my access (both the user and the pw) and reset my email address. But that has not had any effect. I am wondering if perhaps the account was hacked while it sat for months behind the offline screen Can anyone offer advice on getting into the shopping cart admin panel? Thanks.
  4. I used to lease a HostGator Dedicated Managed server. During the years I was a client, i hosted enough CC-based web sites to know that this is not a typical HG experience. I was a fairly early HG client, before they became the giant they are now. I was leasing a managed server from them which is a bit more demanding than just hosting one site. I was selling hosting and they were simply the guys who took care of keeping the hardware running. Over time, I encountered more and more frequesnt lapses in the quality of the support. Also, the servers I was leasing just didn't have the guts to support my own growing list of sites I was hosting. I had just too many issues that were taking too long to solve. So I sought better (larger and faster) quad-core servers. I put test sites on them, included a few CubeCart stores, some Joomla, Drupal and even a Magento site. Magento-based stores are notorious for dragging down the entire server. I monitored site performance and tech support compared with previous experience for about 6 months. Eventually moved everything over to the new servers. That was maybe 5 years and three server upgrades ago. I have never experienced an issue such as this topic so I have to assume it's an anomoly. Have you asked HG Tech Support to promote the issue up to their next support level? Joe Harkins, owner www.buildinghosting.com
  5. Did you also change your address in: Admin > General Settings
  6. The problem has been isolated and it now appears that it is an MS InternetExplorer issue. Go to http://familyfunpowersports.com/parts/cat_7.html Note the first item, the red cart labeled ATV Parts. In FireFox and Chrome, you can click on either the image or the button, It returns the ATV Parts page. But in IE, only the image is linked, not the button. So, is there a work-around for IE??
  7. Hi bsmither thanks for the assistance however when i downloaded the zip file, it was an PHP file with loads of data, i was expecting some sort of app with exe. Struggling with this now as dont know how to get back to my sites configuration page. What bsmither is telling you is, there is a tool you can download and run that will undo the small error you made. Of course, another solution, assuming you have not done any customizing or propagating with products, is to ask your hosting company to terminate the account so it wipes out everything and then start over again with a fresh installation. As for the suggestion of turning on SSL, that is not a given. For example, if you use PayPal as a Payment Gateway, their system provides the SSL. There are other gateways that do the same thing. So do not change the default until your preferred gateway tells you it needs changing. Come back here again when you need help - and also take a look at http:CubeCartForums.org as an alternative, free and excellent resource. Thank you jerseyjoe, you guys are very helpful and i think i will contact my host as i have only just started to configure my settings and nothing else. regards This will be a good test of their support service. A good host would restore today without charging a fee.
  8. Hi bsmither thanks for the assistance however when i downloaded the zip file, it was an PHP file with loads of data, i was expecting some sort of app with exe. Struggling with this now as dont know how to get back to my sites configuration page. What bsmither is telling you is, there is a tool you can download and run that will undo the small error you made. Of course, another solution, assuming you have not done any customizing or propagating with products, is to ask your hosting company to terminate the account so it wipes out everything and then start over again with a fresh installation. As for the suggestion of turning on SSL, that is not a given. For example, if you use PayPal as a Payment Gateway, their system provides the SSL. There are other gateways that do the same thing. So do not change the default until your preferred gateway tells you it needs changing. Come back here again when you need help - and also take a look at http:CubeCartForums.org as an alternative, free and excellent resource.
  9. I realize that the triangle is the bg showing through but appearing to be a triangle because the bottom edge of the light banner image is exactly along the top edge of the buttons. . If the banner was about 10 or 20 pixels less higher, the illusion of triangles would disappear. Other than that, ok.
  10. I am still seeing that certain of the default (unedited) gifs (SPECIFICALLY THE left tab) are still on the site. Did you overwrite the the default with the new? looks fixed to me now ? I did overwrite all the default's with new... I'm seeing a dark triangle at the shoulders the left and right tabs. I think one of them is not the edited version. Please substitute the two attached files and let's see if the triangle disappears after you refresh the screen.
  11. I am still seeing that certain of the default (unedited) gifs (SPECIFICALLY THE left tab) are still on the site. Did you overwrite the the default with the new?
  12. I forgot the tab center. Here it is. I forgot the tab center. Here it is. EDITED # mins later Wait - my original post is correct. You shld not need this 5th piece. It may even screw up the bar. Don't use it.
  13. I am attaching a complete set of graphics that make up the Killer navigation bar and tabs. (Actually, there are more pieces, but I've only provided those whose defaults have a white bg.) They have been edited to replace the white area with transparency. Upload the entire set to the following folder . . . http://www.peacefulsilkworms.com.au/shop/skins/Killer/styleImages/backgrounds/ After you upload them, overwriting the files of the same name, the page background will be displayed.
  14. I am not sure what changes I would need to make? and not sure I understand this at all, unfortunately I need to be spoon fed as I am a learner! Thanks JerseyJoe, I dont have photo shop but will look into other options - sounds like another steep learning curve though irori.. Photoshop is the ultimate image manipulation system, but there is a slightly less expensive alternative call Paint.Net (http://www.getpaint.net/) It's FREE! It is not a powerful as PS but for the price, it's a good substitute. It will do many of the things that the bog boy can do.
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