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Robo

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    upgrade 5 to 6 some pages not loading

    in Install & Upgrade Support

    Posted

    Hello Guys

     

    i have upgraded from latest 5 to latest 6 , worked all ok no problems as far... but some product pages are just not loading , we can work on them in admin but on the front end it is not loading , is there a work arround or do we have to put in the product again in a new page , as we have made new pages and this works ok

     

    any help ? thanks in advance

     

    www.rbckits.com

     

    pages not loading http://www.rbckits.com/shop/wasabi-900e.html

    and http://www.rbckits.com/shop/jersey-skiff-1/4-scale.html 

     

    as example have to check the complete site for more

     

    grt

     

    rob

     

    exploit sql injection

    in Technical Help

    Posted

    thanks

     

    well the provider told me the shop was under attack  and send me the log file ... , the shop was not working suddenly thats why i came to them database etc etc problems to many connections...

    i have now the ...16 version (had 15) and he has blocked some ip adresses ,  till now it is ok ..

     

    i am confident it works out ok 

     

    grts

    How do i get rid of unwanted reviews ?

    in Technical Help

    Posted

    I am getting reviews on my products and they are not related to my products but ordinary spam promoting webstes etc 

    i am just deleting them , bulk delete is no good as the ip addresses are different any time , is there a way to have that spam not in the reviews ?

    any help is apprieciated

    i am getting sick and tired as it are not a few but many every day, the captcha is on so  i do not know how they do it and it is useless as i have to aprove the review

    all in one shipping wrong price and prices wrong added

    in Technical Help

    Posted

    it has worked ok , but suddenly now the shipping and  totals a wrong amount , and the total in the order is also wrong counted in cc5, what is this problem ? please any help would be apriciated

     

    1 x Saucy Shingle scale 1:5,2 kit - SAUIHQE099 (E69.00)E69.00
    1 x Fooling racer 1:5,2 outboard racer - FOO9KJHV99 (E39.00)E39.00
    2 x Steering Rope outboard racers - STEB0ENM99 (E0.90)E1.80
    Subtotal:E109.00
    Total Discount :E0.00
    Shipping:E14.00
    Total:E123.00
    the total should be e123,80, but the shipping price should be E14,30 then the total should be e124,10
     
    btw paypal refuses the order as  the amount is wrong ...

    images and some products not showing after upgrade 4 to 5

    in Install & Upgrade Support

    Posted

    cc5 renamed the images when upgrading , some failed ,most fortunatly worked ok had to do failures by hand or by reloading them in the product description section 

     

     cc admin /shop/images/source/152vo/fooling/SH103559%20(Medium).JPG

    cc renamed it to   SH103559__Medium_.JPG

     

    but reloading them in some folders did not work as the folders are not accesable by cc .

    what happends..  making a new folder .. put in the contains of the non accesable folder ... does not work also , 

    rest only  one thing is to make new folder and upload the images again in the new  folder for the products

    it is not a really big problem as all is working , it will become a problem if i have to ad new pictures for that product , then i have to make new folders , so for now it works , but it is sure a cc5 problem  

    images and some products not showing after upgrade 4 to 5

    in Install & Upgrade Support

    Posted

    well there are subfolders in this folder also and not so many images 10 or so small , but... the shop shows the images in the products .. (i have manualy renamed the images in the admin ) so it is a ok image i think ?

    but should it not just work in v4 i did not had this problem , i can not see any strange thing in the direct admin or ftp  i have more folders with just as much images so..

    no errors in php log as far as i can see

    size .. i have folders that are just as large no problem there

    in the image manager , i can klick on the folder , it opens,, or it shows open , but see nothing

     

    what to check ?

     

    btw when i rename this  folders i can open them .. but still see nothing , copying the images etc to a new folder is also not helping , images are renamed by cc 5 ..so it is something with the images or folder names what i can not see...

     

    how to increase php memory , just to try ?

     

    grts

    images and some products not showing after upgrade 4 to 5

    in Install & Upgrade Support

    Posted

    so far so good i had to change the image names in cc by hand , the spaces were replaced by %20( etc in the folders  like Change:

    http://www.rbckits.c...847 (Large).JPG

     

    To:

     

    http://www.rbckits.c...847__Large_.JPG

     

    so most of the images work now no problems with that..... but...

     

    i still can not acces some image maps  when i try in cc admain... file manager...image , the screen with folders appear.. then most folder are to be opened no problem,  some however can not be openened the screen goes blank , no tabs showing for uploading etc .i only can go back with the browser back button 

     

    so i think this is a cc problem ,.. dirty butter..  i have full acces to the problem folders in ftp or direct admin there is no problem showing, i can do all usual things with them also the folders are the same labeled (eg 711)as the other olders

    only problem is in cc i do not have acces to this folders to upload or select a image .. strange very strange as the folder contains images ... and the images are loaded in the matching products page (i have changed the broken images names  by hand in the products page) but i can not select  the image in the product page as the folder is not accesable  .....

     

    so i can not ad any product image in this folder i have to make new folders and subfolders of this articles outside the folder that should do it 

     

    if i rename the folder in ftp , i can see the folder in cc but nothing  shows up of the subfolders and images .. 

    well i am not really   good in websites etc etc i just design airplanes , but this folder problem is really very strange, and i can not solve it , fortunatly the shop works fine outside the problems , but cc should consider this renaming the image names as in v4 all worked ok so the upgrading is not 100% proof 

     

    well anyone can shine a light on the non accessable folder problem ? 

     

    Thans for the help 

    btw the page is www.rbckits.com

    Rob

    images and some products not showing after upgrade 4 to 5

    in Install & Upgrade Support

    Posted

    never had this problem also not with V4 as we did all with v4 , even ... if we copy the folder is not accesable , even if we make a new folder with the same name it is not accesable , in direct admin no problem , renaming does help sometimes but then we have to do all again

    we have this on some subfolders , we have corrected picture filenames on non accesable folders and in the product page by hand so the pictures shows up  , but i can not ad a new picture in this folders with cc the folders are normal accesable with direct admin i do not see any funny thing there , but   i am just a amateur for this  so what could be the problem ?

    we have this with folders 152vo , springertugs , if i do .. in the description tab : picture . the popup comes , klick on the picture in server tab, the the screen comes up with the image folders , i klick on a folder , when it is ok then the screen gives the tabs for uploading etc , if the folder is not ok , the screen goes blank with only a top url and url in the white border , nothing else i only can go baxk by closing the screen..

     

    if you like i give you the pass etc you can look for yourselve as i do not understand it

     

    grt

     

    Rob

    images and some products not showing after upgrade 4 to 5

    in Install & Upgrade Support

    Posted

    well ... i have changed to my old server , and upgrading went without problems... but

    some pictures are dissapeared.. i have some manualy replaced this went ok

    another part  i have folders  for the pictures, i have again a folder with pictures and a subfolder i can not acces it in cc admin ( to upload a picture) it shows a blank screen, but in the shop some pictures are showing, but not all they are in the folder that i can not acces..via product / description then ad a picture ..the screen comes (picture  settings) i choose the  folder  containing the pictures, then the screen that should show the contains of the map stays blank ,   now , i renamed the folder , then it shows the subfolder .. but no pictures .. they are there what is this problem ? i have more folders with the same problem, the file manager screen goes blank no tabs are showing only in the screen

    can it be the size of the folder ?

     

    http://www.rbckits.com/shop/admin.php?_g=filemanager&mode=fck&CKEditor=description&CKEditorFuncNum=2&langCode=nl&subdir=152vo

     

    i found out that it has renamed  pictures wrong  this is the code form the cc admin /shop/images/source/152vo/fooling/SH103559%20(Medium).JPG

    this is the direct admin  SH103559__Medium_.JPG

     

    renaming  to SH103559Medium.JPG  makes the pictures vissible again but i still can not acces the folder from the admin or images part of cc ?? why not , the folders are not different than others ..?

     

    Any help ?

    images and some products not showing after upgrade 4 to 5

    in Install & Upgrade Support

    Posted

    changed the db should work then

     

    the images i found out is also a space issue, replaced with a _ it sometimes works when i have acces to the folders , i really do not know why and in what i have to change the settings for the folders

     

    strange i can not see the contents of some folders and i can not upload images to them , even in direct admin uploaded images do not show ... what is wrong ?

    images and some products not showing after upgrade 4 to 5

    in Install & Upgrade Support

    Posted

    hello

    images thumbnails and some products not showing up after upgrade 4 to 5 (they are there )

    i have tried to get some permissions changed, but it doe s not seem to work, even for example the frontpage placing a new picture does not work , what are the options ? most of the upgrading went really ok

    i found out that i can upload a image in the main image folder , but i can not acces the folders that were created with the images setting permissions does not help

    any help is apprieciated

     

    www.rbckits.com

     

    thanks

     

    Rob

     

    btw get this error warnings

    File: [database.class.php] Line: [576] "SELECT COUNT(*) AS Count FROM ``CubeCart_inventory` AS `I` LEFT JOIN `CubeCart_option_matrix` AS `M` on `I`.`product_id` = `M`.`product_id`` WHERE use_stock_level = 1 AND (((I.stock_warning > 0 AND M.stock_level <= I.stock_warning) OR (I.stock_warning <= 0 AND M.stock_level <= 2)) OR ((I.stock_warning > 0 AND I.stock_level <= I.stock_warning) OR (I.stock_warning <= 0 AND I.stock_level <= 2)));" - Incorrect table name ''

    mysql error

    in Install & Upgrade Support

    Posted

    hello Everybody

    i am trying to install cc on a server wich has a msql server i get the error

    Warning: mysql_connect() [function.mysql-connect]: Can't connect to MySQL server on 'localhost' (10061) in E:\balsahout.eu\wwwroot\classes\db\db.php on line 45

    Can't connect to MySQL server on 'localhost' (10061)

    i am not putting in localhost as this is not working , i can dial in a ip address or a mysql52.balsahout.eu but i keep getting the error and installing setting up stops , it looks like the setup does not take the other mysql as localhost

    anyone any thoughts about this

    Thanks in advance

    rob

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