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kinetic

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Posts posted by kinetic

  1. Ive put in a ticket nd Bill Wheeler suppsedly had a fix but he ran off before ensuring it actually worked it didnt images are still missing

    this is a development store for seeing if the upgrade is worth it we havent had any other issues show up yet but this is a deal breaker o way are we going to spend that many hours redoing all the product photos either the upgrade works and the images show up or they dont and if they dont we remain at v4 simple as that

  2. Something somewhat similar happened to a user of a very old version of CC3. The fault was that it used a function that returned a different value depending on whether PHP was a 64-bit version running on a 64-bit CPU or 32-bit.

    Can you tell us if your server and PHP is 32 or 64 bit? Of course, your situation may be completely unrelated.

    it means you need to pay to upgrade your license key to v5 your v3 or v4 license key wont work its $50 to upgrade the key

  3. I just installed V5.0.4 for a client and ALL of the images are missing they are on the server and the /images/cache is writing the subfolders but not writing the images them selves I tried clearing the image cache from admin but to no avail Install went without a hitch and I havent found any other issues yet but this is truly a big issue

    is their any help? kinda pointless to have a store with no images

  4. They opened it again now :yeahhh:

    Secunia still seems to insist that there is a less critical vulnerability in CC 3.0.20:

    http://secunia.com/advisories/42655/

    One have to be admin to try to exploit this - so it seems rather obscure.

    The host accepted to open the store again, but have put .htaccess protection on the admin dir ....

    Thanks to Al, kinetic and Robsta for all assitance on this.

    You are quite welcome Eagle glad we could help in any way

    Kinetic

  5. This is ludicrous. Your host haven't given a valid reason for closing your site down. There are NO known vulnerabilities in 3.0.20 and claiming that it is vulnerable because a file is old is a complete joke.

    They seem to think that every version older than "4.3.9 has known security issues". This is true for VERSION 4 ONLY!! If you are using the latest v3.0.20 your store is fine!!

    Please ask your hosting company to email me directly at al {at} cubecart {dot} com is they have any questions.

    Lame. I hope your store is back online soon.

    that what I said well I said it was shameful

    there are other options plenty of them but yeah al if someone is going round saying your stuff aint up to snuff then you need to get after them

  6. Thanks for answering, guys.

    I have done some more correspondance with the host, wich by the way is www.domainnameshop.com. They are the biggest hosting provider in Norway, and AFAIK they operate in the UK also.

    First they insisted that the most recent version is CC 4.4.3. I tried to explain that there still are two branches, and that 3x is still supported (and linsence key removal is still sold).

    This is a translation of their answer:

    "This software has not been maintained for one and a half year, it has documented security issues not fixed in 3.x (see for example Secunia for CubeCart 3.x).

    The software therefore has to be considered abandoned by its publisher. As far as we know all CubeCart versions including 4.3.9 has known security issues"

    :mellow:

    4.4.3 they didn't even address and still shutting you down w/o letting you upgrade is shameful

    you do know you don't have to host in a Norwegian web hotel right?

  7. in searchForm.tpl

    find this

    
    <span class="txtSession"><strong>{LANG_SEARCH_FOR}</strong></span> 
    
    
    
    
    and change to this
    
    
    
    
    <span class="txtSession"><strong>{LANG_SEARCH_FOR}</strong></span> <br />
    
    

    if this gives you the desired results (it ads a line break after the text forcing the input field to go under)

    if it doesn't then you need more design help than we can give here and without knowing your site or its current design its really hard to help further besides the documentation robsta gave you the link for

  8. there IS a editconig tool for v4

    login to your customer area and navigate to the downloads section it will be in there DO Not as mike suggested edit the config table in the database directly this is a sure way to hose your installation if you dont know what you are doing or arent use to phpmyadmin

    once you have the v4 editconfig tool unzipped and uploaded visit the file and find the setting for SSL and turn it off

    then delete the config tool file from your host as this is an EXTREME security risk leaving it in place

    once SSL is off you will be able to visit your admin w/o the https://

  9. to replace the stock catnophoto.gif image with one of your own make the new icon and name it catnophoto.gif

    and upload it to:

    skins/YOUR_SKIN/styleImages/

    if you want each category to have its own category icon make an icon whether .jpg or .gif

    then in your stores admin click view Categories

    then click the category you want to edit (or make a new one)

    then use the function their to upload and add a category icon by browsing your computer

    and uploading it directly and then save the category changes.

    also check to see if any of your images that are uploaded have spaces in their name ( a no no)

    or funky characters like $ # & * etc if so remove them and rename them

    your server doesnt care nor does cubecart f the extension is jpg or jpeg pdf will however NEVER work

    BONUS TIP make your category icons all the same size

    BONUS TIP 2 Dont use Quark just use Photoshop

  10. Help!!! ive been doing some changes on cubecart and now this appears on our website

    Warning: mysql_connect() [function.mysql-connect]: Too many connections in /home/sites/towelsoft.co.uk/public_html/classes/db/db.php on line 42

    Too many connections

    What does it mean

    It means your host doesnt allow you to have too many people connected to your site at one time accessing data from the database

    cheap hosts are notorious for this

    from googling the error message which you can also do...

    "The reason why are getting this error is because your server is running out of resources. Meaning you have server overload. Simply put, you have too many users in your site for the service you currently have. "

    sometimes when google bot is crawling your site there is multiple instances of google bot and you might have a few users too

    and a cheap host has you limitied to say "10" connections hit 11 and you will get that error

    What version of CubeCart are you using?

    could mean your version isnt closing connections

    could mean your host doesnt want you having too many connections (probably because they have over sold their DB MYSql servers)

    and you should get a better dedicated host

  11. I am using the trial version for cube-cart 4.4.3 and I am having an issue with product pop-up image using light box... seems that I can't click on the product images at all.

    Can anyone help here?

    For lightbox gallery to work as intended you need to upload a beauty shot or main product image via the add edit product screen usually (resized to 400pixels wide or less in photoshop before upload)

    then upload separate detail images perhaps even including a larger version of the main product image via the file manager image uploader (usually sized to 640x480 perhaps even 800x600 in photoshop before upload)

    THEN you would visit View Products and click Manage Images

    and click ADD for any image you wanted associated with that particular product

    When you then next visit the product on the front end side

    you will have your main product image which is NOT clickable

    and thumbnails to the side or underneath your main product image which ARE clickable and will present themselves in the lightbox gallery

    Hope this helps

  12. Good Evening

    I was just wondering if someone could help or shed some light on my problem.I am the the owner of www.ebrbearings.co.uk.Installed I believe is cubecart 3.0.9.

    Today i have tried to access the site and keep getting access denied.I can login but when I try to see the shop front there is nothing there but the access denied message.The website builder has long since stopped answering any questions and I'm a complete novice.

    Kind regards Rob.

    Login to your admin

    click general settings

    scroll to the bottom

    and see if site is turned off if so turn it back on

    then visit adminstrators secrtion and remove the previous web developers login and change your password and write it down also change your ftp/cPanel passwords

    and lock this person out

  13. If you know the IP address why not simply block them via your cPanel or other hosting control panel or via htaccess?

    add this to your site htaccess file change 127.0.0.1 to the IP in question!!!

    
    order allow,deny
    
    deny from 127.0.0.1
    
    allow from all 
    
    
    
    
    if you have multiple IPs to ban use this
    
    
    
    
    order allow,deny
    
    deny from 127.0.0.1
    
    deny from 127.0.0.2
    
    deny from 127.0.0.3
    
    allow from all 
    
    

    if for some reason you cant use htaccess call your host and ask them to ban the ip at the server level

    if they wont get another host

  14. Thanks, it was because i had quotes in the product title, this is now solved

    This shouldn't be a problem if in admin product, all the inventory queries use mySQLSafe to clean the variable (product title in this case) - do you have 3rd party mods installed or a very old version of CC4?

    Jason

    Jason thats not true CCv4 does not seem to safe the product title or product code because this error shows up on stock cubecart stores w/o any mods Ive seen it time and time again

    cant use ' or " quotes in product titles or product codes also cant use & in product titles or if it is mysqlSafe the product title or product code fields its not doing it right

  15. looks like you are getting that error because you are using a single quote in your product code

    Ive found that single or double quotes in product title or product code will throw all kinds of errors we tend to stick with the ` accent for use as an apostrophe in product titles

    a single quote ' in a product code would definetly throw an error

  16. You would need to create a coupon for the amount you want to donate and then provide the organization with the coupon code and also make sure you set the number of times this coupon can be used

    gift certificate in Cubecart wont allow you to do what you want

    there is a mod to extend it functionality that you would have to search for at the cubcartforums.org

    but a 1 time only price value amount coupon code would be just the thing for your needs

    Hope this helps

    Kinetic

  17. first off we need to know how big your primary images are in width and height and in DPI

    are these straight off your digital camera? if so you are going to need to resize them to proper web sizes first using photoshop or paint shop pro or any other image editor.

    the div you are modifying is the right one if I remember correctly but you also have to modify the size of the popup window to accomodate it

    which is in the URL that activates the popup this URL is in the viewProd.tpl

    look for

    
    <!-- BEGIN: more_images -->
    
    

    find the a href and look for 'images' the next two number encapsulated by single quotes is the width and height of the popup window

    so you would need to modify this accordingly to make your popup bigger

    IMPORTANT!!!!

    DO not rely on html scaling to size your photos!!!!!

    they will still be huge and carry their large file size with them and html scaling can make them look bad Size them properly in you favorite image editor

    72DPI is what we use for the web

    I reccomend for main product phot no larger than 480pixels wide

    for popup image no larger than 600 pixels wide

    final note....

    I see that you are using CubeCart3 you should definetly consider upgrading to CubeCart 4

    and making use of the lilghtbiox gallery in CCv4 so much nicer than the popup gallery

    any questions feel free to post them here or PM me

    Kinetic

  18. if they were logging in to your admin account the admin sessins will show the date time and IP of the user

    getting their IP location is yur first step if you wish to prosecute then you have to PROVE someone from that IP

    was logged in and redirected paypal funds you should also warn paypal

    and give the the email address that the money was sent to

    basically document and start blowing whistles

  19. Hi

    how do you add facebook badge/twitter logo to a cubecart v3 shop?

    Thanks fishing.

    That really depends on where you want them to show up

    you could edit yoru home page content to include them there...or

    create a site doc for inclusion call social links or what ever

    or you could include it on the right or left side colums by editing the

    /skins/YOUR SKIN/styleTemplates/global/index.tpl and cart .tpl

    Hope this helps!

    KA

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