fairview

hmm.. I can't get it to apply by clicking update basket.. the value shows up as a discount (in red) in the basket, but the total price doesn't ever change.. not after clicking update basket, or after clicking update basket and then checkout. I am surprised that the details re' who the GC is sent to aren't treated a bit like options.. as a store operator I would want to know because the recipient may call and say the email was lost etc etc looking for a resend or to know the code.

this seems to be a rather serious problem - since I am just in the development stage of working with CC5, I wonder if this is related to release 5.2 or if it is a problem from an earlier release.. Does anyone have any experience with getting the coupons to work properly? Should this be reported as a bug? Sue

Hello - wondered if you made any progress. also, there doesn't seem to be any way to keep administrative track of who the gift certificate was sent to (name and/or email address..) Any ideas? thanks, Sue

Hi - wow, another crazy issue popping up. testing coupons in standard uncustomized Mican Blue 5.2. The test product has an original price of $55. applied to all products. If I set the coupon to a fixed amount of $10 and it does not apply to shipping. -> The coupon triples and takes $30 off the basket. (the original price was $55 before the coupon in the example attached) If I set the coupon to a fixed amount of $10, and it does apply to shipping, -> it takes off $20 plus the value of the shipping, so with free shipping just the $20, and with flat rate shipping it takes off $37.95 (the $30 plus the $7.95 flat shipping). If i set the coupon to 10% discount it takes off 10% at the item level, then another 20%. >>>it seems that the coupon is both reducing the price at the line item level and then adding itself in where the discount amount is reflected, and then somehow applying itself one more time. see attached screen shot of the first example - oops, well I can't find a way to add the screen shot - wouldn't take an image here or let me attach it.

Ok so I tested it in a un-altered skin, and had the same response. The gift certificate (in the amount of $25) which looked great all the way through the process in the administrative panel, never reduced the price to the person who used it. The order in the control panel, under notes, shows that the GC was used, the GC is reduced in value by the amount of the purchase, but the purchase itself is not reduced in price at all. It is never reflected in the invoice, the account history, or anywhere. shipping is set to flat rate. could that be a problem?

Is this an issue for anyone else? should I report it as a bug?? a little help would surely be appreciated..

Hello using version 5.2, customized vanilla skin, www.fetchingpretty.com/shop In development/testing stage. I set up gift certificates (worked!), purchased one (worked!), tried to apply it to a second purchase (didn't work - it accepted the certificate but didn't adjust the price of the basket). In the admin side, the value of the gift certificate was appropriately reduced by the value of the basket not including shipping or taxes. The invoice/receipt generated didn't show anything about the gift certificate used. This is an important part of this client's store, so any help getting it ironed out would be appreciated. thanks, Sue

just figured it out.. renamed the skin template per the knowledgebase article re' creating a custom skin. works great.

Hi - I am developing a new site using 5.2. I would like to set the image sizes to custom sizes while still using the upload capability and caching. I have edited the config.xml in the skin folder that I am using and cleared all the caches I can find - images, skin, and the general cache - however the images are still being re-sized to the sizes specified by the original config.xml. I looked at the database, and the entry under CC_Cubcart_Config seems to be stored in some sort of secure fashion that I can't edit. How can I force a reload of the new config.xml file?? Help please. And thank you. Sue

Hi - I am in the development stage of a site using CC5 and noticed the same problem after upgrading to 5.2.. bsmither, I tried the fix you suggested above to cataloque.class.php, and it didn't change anything on my site - ie products with stock still show the out of stock message on the site. Further, I have the site set to not display the out of stock message (and it does) and to not display products with no inventory but it is still showing everything. hope that helps fix this. Sue

sorry it took so long to reply - on all my CubeCart installations I now force the state to capital letters on the registration page (in your styleTemplate folder, edit the reg.tpl file) with this code: <input name="county" type="text" onBlur="this.value=this.value.toUpperCase()" class="textbox" id="county" size="2" value="{VAL_COUNTY}" tabindex="10" /> has solved the problem for me.

Hi - I am having this exact problem now... is there an answer somewhere? the option name is spelled correctly - but a new dropdown is created for the new options I have added instead of them showing up in the existing dropdown. HELP!! thanks is advance... Sue

I have figured out the problem.... if Cubecart tries to pass the state code to PayPal as "pa" instead of "PA" for example, PayPal doesn't work with PayPal accounts. If the user adds the state in the credit card area, where they are forced to choose from a drop down list, and thus get "PA", the PayPal account will work. So my question is: how can I force Cubecart to pass on the state in the correct format, instead of the format the customer uses during registration? Must be in assigning the variable for the form, but I can't find where that happens. Any help is appreciated.

I am configuring the PayPal IPN gateway for a cubecart 3.17 installation. all works fine with a credit card payment, however when trying to use my PayPal account to pay, after logging into my paypal account I get directed to an almost blank page that says "click to retry" or "return to homepage" (which is paypal's homepage....). Sounds like a paypal problem, but they think it has to do with the form Cubecart is using to transfer the order data. If I proceed with a credit card checkout, and after filling in that information elect to go to my PayPal account, all is fine. In other words, I have filled out the form with address etc to use the credit card, and when Paypal says "we see that you have a paypal account, do you want to use it?" I say yes and then it all works just fine. I notice that when I use a credit card, I need to fill in the state - everything else is filled in for me. This is a comment I got back from the PayPal developers forum (from the moderator) - "The blank, click here to retry error page would show up is the information being passed to PayPal is either missing a parameter or the value of the parameter is no longer recognized." Anyone else with this problem? and are there any ideas how to solve? I then tested a store I installed 1 month ago - same problem!! (3.16). Need help desparately! Thanks in advance. *********** THIS IS REALLY IMPORTANT - RESOLUTION and NEED FOR CODING CHANGE ************ PayPal made some changes recently and the state code needs to be passed in the us postal format of PA or NJ.... Cubecart's registration doesn't require the customer to register in this way - they can say pa or penna or pennsylvania..... I needed to change the registration form on all of my stores (7) to require registration the correct way - and then needed to edit the database for all customers so that their state was entered the correct way. Everyone using PayPal must have the same problem!! Just wanted you all to know!! ******************************************************************************** ********

Good News! I was able to figure it out thanks to a tip on the cubecartforum.org site in Hacks and Tweaks... to see the results, you can view: http://pearsandbears.net/store/index.php?a...at&catId=21.

Thanks all - any idea about how to accomplish to following: I want to set the class of an <li> in a menu file based on a variable, so that I can create an expandable menu (which expands based on the category being viewed.....). Normally I would do it like this: <li class="<?php echo($pagetype;) ?>"><a href=".....catid=15">page name</a></li>. I haven't quite been able to figure out how to integrate the inc.php files with the template files.... I have seen the quickie tutorials, but they just reference calling the template from the inc.php file and the index.php file.... I need to figure out how to integrate the two. the inc.php files don't seem to use any html at all..... and the template files dont' use php, so I need to figure out how to strip the php out of the html in the statement above, or how to put the html into the inc.php file..... Any one willing to help? thanks again.

Hi - I am trying to add a custom menu to a side box on my store, and need to use php code in the menu. Can it be included in the template file, or do I need to strip the PHP out and put it in the menu.inc.php?

I have been researching the customer login problem discussed in various places on this forum, and in various versions of the cart. This is the first entry I am aware of to mention a problem with the login in version 10 ( a brand new install, not an upgrade...) Like some of the other discussions, the login seems to work with the "remember me" ticked - but is inconsistent otherwise - works some of the times but mostly doesn't. Suggestions previously made include "upgrade to version 8" which obviously won't help me... I haven't made any changes to the login.inc.php file, or the login.tpl in the skin I am using. I don't know what else to do - the store has gone live after much testing by me (and no problems!!) and our first customer couldn't order - login from the basket is similarly affected... please help. thanks, fairview

ok then - thanks for the explanation!

what is it you mean by the RTE?

Hi - I am building a store which sells customized stationery - I have been trying to figure out if I can add a link to "viewProd.tpl" so a PDF file with fonts and color choices can be accessed for each product (most will be unique . . .) I think I may need to add an additional attribute to each product in the database (to hold the name of the link?) unless I name each pdf file with the Product ID, in which case I think I just need to figure out how to add the link language to the view product template. Help? (thanks in advance. . . I have been scouring these forums and the ones at cubecart.org, and haven't found what I am looking for.) well, as so many others have, I have just worked this out so I don't need anymore help. thanks anyway.