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Robo_1

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Everything posted by Robo_1

  1. Robo_1
    Hey, can I just ask how it 'broke the site'? I'm experiencing an issue with my store, whereby if the .htaccess is present, IE7/8 are unable to load the site. I've submitted a ticket, and tech support have verified the problem is occurring, and that the store contains no mods which could cause this. Maybe your fix has something to do with it.
  2. Robo_1
    Added my comments to the bug report. This issue is proving a real pain, I hope they fix it sooner rather than later.
  3. Robo_1
    The issue appears to be fixed in the latest release. Check that you're using the latest software.
  4. Robo_1
    Cheers for the advice. I hadn't noticed the .4 upgrade, and that fixes it.
  5. Robo_1
    Is this working for anyone, or is it broken across the board?
  6. Robo_1
    I've spent the past few hours banging my head against this problem, and I'm wondering if anyone can help. Basically, what I'm looking to do is give the body element a class of the same name as the category it's associated with. So if I have a shop which sells widgets, what I'm looking to do is give the category and product pages associated with blue widgets, a blue-widget class on the body, so that I can add custom styles to match that category on some of the template elements. I've tried doing this: <body class="{$category.cat_name}"> but what's suitable as a title isn't always suitable for a class, and as soon as I had titles of more than one word, everything quickly fell apart. I've also considered subverting the meta-keywords option to get the word I need, but obviously that would be a rather messy fix. So if anyone can think of how I could do this, I'd be most appreciative. Thanks. :)
  7. Robo_1
    It also appends .html to the store url when logging into the admin panel for the first time. Weird.
  8. Robo_1
    Yup, getting the same thing here too.
  9. Robo_1
    I'm actually a little disappointed to see that upgrades still need to be applied in this way. Word Press can be updated via a simple button press in the admin panel, and this makes life so much easier. Is there any chance we will see Cubecart move to a similar system?
  10. Robo_1
    Thanks a lot for taking the time to test it guys, it's really appreciated. So assuming it's a problem at the customers end, should I just advise them to do a cache dump and check that cookies are turned on, or is there anything else it could be?
  11. Robo_1
    Providing a link so that we can test it would be a good start Check that the content pages and the cart pages start with www. and if the cart page is missing the www. then you will need to add it to your config file. Totally forgot the link, for anyone who would like to test it though: http://www.spinnekoppen.com/cubeshop/index.php Thanks.
  12. Robo_1
    I'm using the latest download of Cubecart 4, and I've just received a complaint from a customer, that no matter what they do, the products won't stay in the cart. This is all they've said, but I assume they add products to the cart, but when going to another page, or to the checkout, the items are gone. I can't replicate the problem myself (I'm on a mac using Safari), and I'm a bit lost as to advise them what to do. Is this a common problem, and are there any fixes? Thanks.
  13. Robo_1
    I just remove the language folders directly from the store. Seems to work, and if you're not comfortable editing tables, then it's the next best thing.
  14. Robo_1
    With all the fantastic features you've added to C4 and all the work you've put into it, I'm just a little surprised that such a fundamentally important feature was over looked. The UK VAT fix which Brivtech is proposing isn't icing on the cake, it's a fundamentally important part of doing business in the UK/EU (I'm in Belgium and face the same problem as UK store owners), and I'm genuinely surprised that this version of Cubecart is going to need a mod from day one, to achieve this functionality. Please don't take this the wrong way, I use Cubecart because it's the best shopping cart software out there, but this VAT thing isn't just a handy extra feature, it's an integral part of doing business in the EU.
  15. Robo_1
    Without it, I simply can't upgrade so it's an incredibly important feature for me, and I'm sure any EU store owners.
  16. Robo_1
    As I understand it: 1 - The templates system in CC works by storing your templates away from the core files which allow CC to work. A "modified store" would mean you have installed a 3rd party mod to the store, and had to copy and paste code from a mod, directly into one of the stores more core files. A mod may certainly ask that you add certain code to your template, but for the purposes of installing security updates or general maintenance updates, any changes you've made to your template wouldn't mean your store was classed as "modified". 2 - When you open the "change log" in your browser, the code on the left side is the current code your store should be running if it has been unmodified. The code on the right side is comparative code, but the lines which are highlighted in pink represent the lines which have been updated. Within the changed lines (the ones highlighted in pink) the actual code which has been changed, is highlighted in red. Blank lines are highlighted in blue. Personally I check my original code to see if I have a mod installed in or around the changes, and if not, I find it easier to replace the entire changed line. I'm terrible for losing my place in these change logs and losing track of what I have or haven't done, so I find replacing a full line and then scrolling past it helps me keep track better - I'm sure other people will find other methods work better, but that's how I do it. Anyway, hope that helped (and I haven't completely misunderstood your questions ) and good luck with the update.
  17. Robo_1
    Thanx for the reply. I have tested this checkout process on multiple machines, at multiple locations, and still no luck. I have followed all set up directions to a T and still nothing works... Im at a loss... Could my hosting company have changed something that would be affecting this process? Thanx. -- Jim If it's a fresh install and a fresh database, I honestly can't think of anything else which may suggest why Cube Cart is failing you. If you've got the cash, you could always hire somebody very experienced with CC to do an install for you, and let them figure out what's going wrong.
  18. Robo_1
    Can you add products to your shopping cart?
  19. Robo_1
    This may interest you. Yesterday I got a mail from someone, telling me they were unable to add items to the shopping cart, that as soon as they did, they were taken back to the previous page and their cart was empty. I've now tested the shop with three different versions of Windows XP & IE, Firefox & Opera. I've also tested it on my own Mac with all the major browsers and the shop has checked out every time. I've no idea what is causing the checkout problems with this one customer, but it's certainly not effecting the majority of customers (could it be an over zealous security setting?) so I'm leaving the shop alone for now. My advice would be to check your store on from another PC, and if that makes a difference, maybe we can track down which setting is causing the trouble.
  20. Robo_1
    Are you linking this store up to the same database? If so, something in that could be failing. Try linking it to a fresh database, and if that's not it then I'm at a total loss.
  21. Robo_1
    I'm afraid my own knowledge of Cube Carts inner workings stop around here. The best advice I can offer is to re-install from your backup, and submit a ticket to CC support. If you haven't got to many mods, a clean install isn't to painful (providing you backup your database) but failing that, I'd really go through the change log of the security update, and cross reference them against your own files, it's possible you've simply missed something small when adding the security update, as it does seem odd that all was working fine before it, and now it's broke. Good luck with fixing it though.
  22. Robo_1
    I'd test one of the other modules, such as the bank transfer option, to see if it really is something to do with pay-pal, or if something has broken within the base checkout code. Which php & SQL versions are you using?
  23. Robo_1
    Are you running any mods on your store? You may have done this already, but my advice would be to use your backup to get the shop to how it was before you installed the security updates, and then use the change log for the security update to manually update the relevant files.
  24. Robo_1
    Thanks a bunch for all the advice guys. I won't sweat until product 31.999 is on the sever then ;)
  25. Robo_1
    I'm currently in talks with a client about setting up a store, but the twist is, he wants it to start with about 1000 products, and expand it to 2000 over 12 or so months after launch. He's also told me he's going to advertise the store like crazy (within Belgium so it's still going to be down to earth), so expects a lot of buyers. So is CC up for the job, and is there any additional advice you guys can offer for running such a large store? Thus far I've been thrilled with CC, but most shops I've set up have had 1 - 200 products max, and are only really set up for hobbyists, so - for me - this is by far and away the largest e-commerce store I've ever set up, and can well imagine myself religiously backing up the database every 30 mins If it makes any difference, I've told him about the forthcoming 3.1 release, and that it will save him a lot of mod costs (as we're based in Belgium we really need the flexible tax solution) so I've convinced him to wait for that, which I believe should be with us before the end of the year ........hopefully The site will also be hosted (at Dreamhost) on a shared server, as he when I told him the costs of dedicated hosting. As ever, any answers or advice will be gratefully received. Cheers.
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