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webspinning

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Everything posted by webspinning

  1. did you ever find out what is supposed to go on the Event Send To line of this plugin? Update: 'send_to': 'AW-106nnnnnnn/K_-QCMrvlt4BEJSnasfsD' got this bit when created the Ad words account. Still does not appear to register sales conversions though?
  2. having just added stripe for the first time, it appears to work, test data suggests the payment is processed but from the store on entering the payment information i just go to a blank screen - i do not get a payment confirmation or returned to the store - any ideas please? Resolved. Blank screen if you implement the extension, put Stripe in test mode and use real card details. Full test card details available at https://stripe.com/docs/testing#cards use the right one for the country or specific test you want to carry out and it works fine.
  3. I have updated i did this and it did not work for me? Opens the shop with no-one logged in?
  4. Wow, I had not come across that site, thank you for your help.
  5. It is 11essence.co.uk there are some hard coded http references on the menus that I need to remove but that are not images as referred to by chrome
  6. I have enabled SSL both on the website and the relavant admin pages. However, the website is indicating the images are not secure. How do I address this please?
  7. so that is not great. Are we waiting for Google to resolve? Do you know if turning off the review option resolves or will they continue anyway?
  8. Did anyone find a solution to this please? Running cc6.09 and still getting 100s of spam reviews
  9. clearing cache did not appear to work. SSL settings look OK: No URL .domain.co.uk
  10. Safari can't open "ir:http://www...." because Microsoft windows does not recognise Internet addresses starting with "ir:" Edge says you will need a new app to open this ir
  11. Has anyone else seen an issue where a product has several variants? cc6.08 When I click on <Buy> where a product has several options & I have not selected one of them, I used to give a message telling me that I needed to select a product option before buying. Now I get a different option depending on the browser - for example I get directed to a page with an error message (safari), or pops up a useless info box (edge) or does nothing (Chrome). It is fine if I click on <more info> and then select <Buy> the messaging is correct. Is this a bug? cc6.09 allows you to purchase without selecting an option?
  12. Thanks the new config.xml is very different to that used in the skin for v5. I will copy one over from a default skin and edit appropriately. Thank you for the steer.
  13. has any one discovered how to change the default number of products displayed? Used to be an option now it is set to 10 or all. NOt sure how to change the default from 10 to say 20?
  14. We have noticed on our website that when you put something in the basket and then click onto the basket, at the bottom of the page you are taken to is a heading 'customers who bought this item all bought'. Underneath this heading is a picture of the item you have already put in the basket so not a lot of use!
  15. So I actually ended up with if (($addresses = $GLOBALS['db']->select('CubeCart_addressbook', false, $where, 'description ASC')) !== false) { which worked perfectly because of the way they save the address, I was looking in completely the wrong place previously - thank you, saved me a considerable amount of time.
  16. I have a customer with CC5 who has multiple customer addresses for one customer. They would like to display the address list in alphabetical order when checking out to make finding the address easier. Anyone got an idea how to sort the address list from the check out pages please? Thanks
  17. I changed the email method to mail() and was able to change the order status from pending to processed. So that worked, thank you. I will check that the emails were send and confirm that the PayPal IPN notifications are updating correctly later. Thank you all for your efforts and replies - greatly appreciated.
  18. yes the /classes/order.class.php is 44,391 bytes in size!
  19. Sorry, that was system error log - nothing at all in the admin error log. thank you
  20. the error log has nothing after this one from 23rd January File: [database.class.php] Line: [576] "SELECT COUNT(*) AS Count FROM `cc5_`cc5_CubeCart_inventory` AS `I` LEFT JOIN `cc5_CubeCart_option_matrix` AS `M` on `I`.`product_id` = `M`.`product_id`` WHERE use_stock_level = 1 AND (((I.stock_warning > 0 AND M.stock_level <= I.stock_warning) OR (I.stock_warning <= 0 AND M.stock_level <= 0)) OR ((I.stock_warning > 0 AND I.stock_level <= I.stock_warning) OR (I.stock_warning <= 0 AND I.stock_level <= 0)));" - You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '` AS `I` LEFT JOIN `cc5_CubeCart_option_matrix` AS `M` on `I`.`product_id` = `M`' at line 1 There are many of these, and they started after the upgrade from 5.2.3 to 5.2.5!
  21. just checked out the paypal account and for each order received paypal is retrying to send the instant notification. I have checked the address and set in the paypal account and this is fine, set by default in the CC5 setup I think anyway - so that should all be fine. Not sure where else to look now?
  22. I do not have access to the php error log and would not know where to look for it! The admin skin has not been changed at all from default, everything has worked perfectly on this site since 2005 with Cubecart 3. It is just this latest upgrade that has broken it so I am really at a loss how to proceed. It seems two errors have been introduced: 1. it is not possible to change the order status - manually or when the payment is made 2. the paypal ipn notifications are failing when they have always previously worked. The upgrade was completed via the admin panel, it automatically went from 5.2.5 to 5.2.7 the maintenance page says: "Your store is currently using the latest version. Please click force upgrade to restore to the default code for this version." I am reluctant to hit this option because I do not know what it will do. WIll it over write the skin? We have not added any additional functionality to this version it had all the add-ins we used in CC3 included as standard. Thank you for your help.
  23. More information from PayPal and the merchant: usually when payment is received the status changes to processing automatically . We can change the status manually too, For example when we post products out. The customer gets a notification email when the order is processing and again when the order is complete. So when you open an order you can change the pending to 5 different options. We are unable to change to any of them? So it's not automatically going to processing even though payment has been received and we are unable to change it manually - when you press save it just goes to a blank screen and it remains as pending. from paypal: Please check your server that handles PayPal Instant Payment Notifications (IPN). Instant Payment Notifications sent to the following URL(s) are failing: http://www.11essence.co.uk/shop/index.php?_g=rm&type=gateway&cmd=call&module=PayPal does this information shed any more light? Looks like it may be an IPN issue but the xtatus not changing, even manually does not sound like the same problem? thank you
  24. yes all was fine before thank you. Just using the standard paypal integration
  25. so live orders placed and paid for by paypal still report as pending. My customer thinks the status should change to processing when paid for. Not being a user of the system myself I am not sure of the process - my customer thinks the status is not changing to processing when it should.
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