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Jayphen

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  1. No luck with the files from CC447 unfortunately
  2. That sounds like my best bet… but I don't have a copy lying around
  3. Thanks for your reply. It is version 4.3.1. The error message I quoted above seems to indicate that a version of the script encoded for PHP 5.3 would work with the installed loader. I may be able to downgrade to 5.4 and use Zend instead, but preferably not
  4. I'm moving a website from shared hosting to DigitalOcean and the new server is running PHP 5.5. Unfortunately I don't have the option of upgrading to CubeCart 5 at this point, so I need to get this working. I understand Zend hasn't been updated to support PHP 5.5, so am using ionCube. However, I get this message at the root of the store Fatal error: The file /var/www/index_enc_ion.php was encoded by the ionCube Encoder for PHP 5 and cannot run under PHP 5.5 or PHP 5.6. Please ask the provider of the script to provide a version encoded with the ionCube Encoder for either PHP 5.3 or PHP 5.4 or PHP 5.5. in Unknown on line 0 Is there a version of that script that has been encoded with a more recent version of ionCube?
  5. Hi, thanks for your reply. These users are not using IE8 – I was actually able to replicate the issue by logging in as one of the users who was experiencing the problem. Once I cleared cookies & tried again (as the same user), it was fine. I was using Firefox 5. It does not appear to be browser-specific.
  6. I can't seem to duplicate this on any platform, but customers have been occasionally having their sessions dropped. They wil add items to their basket & proceed through to the checkout, at which point they are unable to continue, as the basket empties itself. The same customers are not able to log in – when they attempt to log in, they are taken back to the log in screen.
  7. I have adapted your patch to work with Australian GST, however it is still very primitive (I mean no offence to you by this) .. The store I am working on sells to international customers, and so the GST component should obviously only be shown to Australian customers, whilst international customers should see the "N/A". Is there a fix for this at all?
  8. The main reason I want to do it this way is because all of the product descriptions and the site documents have been edited on the test server running CC4 so that they match the new skin I've designed. I want to keep all of these changes that have been made on the test server when I put the site live.
  9. I have a client who I am in the process of upgrading to CC4, as well as reskinning their store etc. I've copied their database to a test server, which I've been developing on, and they have been editing their content on. Now has come the time to make the new site live. To do so, I need to export the orders & customers from the old site's DB (as there have been new registrations and orders during the development of the new store) and import them into the new site's DB. The problem is that when I try to import the old tables into the new DB, I get errors. The first one I hit is when the CubeCart_customer table is imported - #1054 - Unknown column 'zoneId' in 'field list' Obviously the database has changed a little in CC4 in comparison to CC3. What is the best way to go about copying this information across?
  10. Jayphen

    s**t Support

    Alistair is right - you are going to need a designer or developer to make these kind of changes. This isn't the kind of thing you can muddle through yourself if you have no knowledge of HTML/CSS. We can't tell you what line to change, because it differs according to the skin you are using. Why don't you just create an image with the text that you want & upload it using the logo changing tool?
  11. Each time a customer places an order, the stock level is reduced by 2. Does anyone have an idea why this may be occurring and how to fix it?
  12. Is the Eway gateway compatible with Eway realtime XML payments, or only shared payments? That is, does it redirect the buyer to the Eway site, or can the payment be processed without being redirected? If it is not compatible with realtime XML payments, is there a mod around that is?
  13. I've been fervently watching the roadmap in Mantis & following it as it creeps up towards 4.1. 60% today guys, keep on truckin'! I was just curious as to what the new features are in 4.1? There are many bug fixes, but I know there are a few features tucked away in there as well. I know I could probably figure it out by going through the whole list of changes in 4.1 (all 117 of them so far), but that list is hard to read One feature I've noticed is stock levels for product options, which is a brilliant feature. What else have I missed?
  14. Two of my clients were having this issue recently. It turns out that it is caused when you put a space in before or after the 'from' postcode. It must be only numbers, no spaces at all.
  15. I think I had this same problem when I was beta testing, but I forgot to report it. Seems to happen when you select a country that doesn't have any states that drop down? It allowed me to register when I selected America as my country & chose a state from the dropdown, but not when I selected Australia and typed in the state.
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