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  1. Upgrade assistance

    Thanks Dirty Butter, I really appreciated you trying to help me get it sorted I will contact technical support tomorrow. Thanks again everyone.
  2. Upgrade assistance

    Hi DB, Global includes correct present 2017 on line 6 We always use SSL on our store right from the beginning, so used to logging in with the Padlock closed. Our site is also HTTPS by default. Can I install the backup version of the website that I took beforehand? (Albeit a couple of weeks ago) and then try again? Sorry to be such a pain ITA! Maybe best to sign up to the support package. Would that help me sort this out?
  3. Upgrade assistance

    classes/sanitize.class.php on line 149 trigger_error('Invalid Security Token', E_USER_WARNING);
  4. Upgrade assistance

    Hi all, Thank you for your help. Yes I did back up the Admin folder but with an "old" prefix. Does that cause a problem? Yes we do have the Option_default table Sorry do not know how to check the " ALTER TABLE `CubeCart_system_error_log` ADD INDEX (`time`); #EOQ " Error log still shows: [10-May-2017 16:58:01 UTC] PHP Warning: Invalid Security Token in /home/xxxxxxxx/public_html/classes/sanitize.class.php on line 149 Checked sanitize.class.php and if definitely has the new 6.018 code?
  5. Upgrade assistance

    Hi, Thank you for your help. Unfortunately no joy after updating the sanitize class folder. I will download the backup up tonight on my laptop and go back to square one. Then try again. Maybe a lower version 6.16?
  6. Upgrade assistance

    Hi Guys, Thank you Keats for your reply, I have now got access to the admin page. Our store is full HTTPS, but cannot log in due to CSRF Warning. I thought this error was only with stores not running HTTPS? Error log shows: PHP Warning: Invalid Security Token in /home/xxxxxxxxx/public_html/classes/sanitize.class.php on line 143
  7. Upgrade assistance

    Hi Ian, sorry to bother you again. I have upgraded but even though I am using the new admin renamed file I am not seeing the Admin login page. No error messages, just a blank screen. Any ideas?
  8. Upgrade assistance

    Thank you Ian, i will continue with the upgrade
  9. Upgrade assistance

    Thank you DB for your reply. Again, excuse the ignorance, but on the V6.17 folder I downloaded it included the images folder amongst other things and says replace all your existing files with ones in the new file. Have I downloaded the wrong file? ( or more likely... just being stupid!)
  10. Upgrade assistance

    Hi, I always like to try and keep my very novice hand in cubecart. I wish to upgrade myself from 6.11 to newest version. What folders need to be overwritten if you want to just upgrade and maintain all products, images and plugins? I have taken a full backup of the store in FTP. I cannot see how you would overwrite your images folder ETC? Many thanks