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  1. Hi, I recently upgraded a store (6.1.11 to 6.1.13) which is now using PHP Version 7.0.26, it is running well, taking orders and nothing bad showing in the logs. But I recently looked in the 'database maintenance' section and see the following for many of the tables, any ideas - Thanks in Advance - Chris.
  2. Hi, Just hoping that someone will have a brilliant idea to resolve my current issue. In the past, ie with V4, with phone orders of customers who did not have an email address or refuse to give their email address, we would still manage to process the order and I would just add "noemail" in the email address box. Now with V6, the system stops me from entering any customer data with no proper email address. Al tells me there is no way around this but it is becoming a problem: 1. V6 forces me to enter a new email address every time. If I use the same one, it recognises it and stops me from entering the customer data thinking it belongs to another customer. So I started creating false email address like "[email protected]" John Smith being the customer for instance. 2. the 2nd problem is that my email system keeps trying to send the order status update messages to this address but keeps bouncing of course so I am getting a little annoyed to get reminders after reminders until it actually stops after 48 hours. 3. I personally do not think it is a good practice to have to create "false customer data" to work around the ecommerce platform limitations especially with the forthcoming EU's General Data Protection Regulation (GDPR) coming into from 25 May 2018. Anyway, if someone has a grand solution for me to go around this issue, please let me know. Many thanks S.
  3. This may be a question for Braintree, but I've integrated the Braintree extension in my shopping cart since it's the recommended extension for PayPal. It works just fine. Is there a way to disable the credit card portion and display a button for PayPal only? I do realize that people can use their credit card via PayPal, but I don't want to show the Braintree Credit Card Gateway. I figured I'd just install the PayPal extension (v. 1.0.8) instead, but when I do I receive the following error from the PayPal gateway: Things don't appear to be working at the moment. Please try again later. Is there something I'm missing? Thanks, Steve
  4. I have followed the post to add radio button on checkout instead of the dropdown. I got it to show but it is not auto updating when I change the shipping product. See below. It won't auto update to Priority when it is selected. When I click "Continue to Secure Checkout" it does show the updated shipping amount, but I want it to update as soon as the new shipping is selected. Thanks for any and all help. here is my code change in content.checkout-medium-up: {if isset($SHIPPING)} <tr> <td colspan="4"> <span class="txt pad-top">Select your shipping method </span><br /> <span class="txt-med" style="font-weight:normal; padding-bottom:0.625rem!important;"> This may change when your actual delivery address is known</span> <ul class="no-bullet center" style="margin-top: 0rem!important;margin-bottom: 0rem!important;"> {foreach from=$SHIPPING key=group item=methods} {foreach from=$methods item=method} <li class="prod-details-li-txt-last"> <input name="shipping" type="radio" value="{$method.value}" id="{$method.value}" {$method.selected|replace:'selected':'checked'}><label for="{$method.value}">{$method.display}</label> </li> {/foreach} {/foreach} </ul> </td> <td class="bgw">{$LANG.basket.shipping}<br /> and here is the change I made in js/2.cubecart Line 82: $(".autosubmit select, .autosubmit input[type='radio']").not('.nosubmit').change(function() { $(this).parents(".autosubmit").submit();
  5. Hello, I understand that CC6 doesn't allow putting digital download files outside the public_html. I'm wondering how we would secure them from bots, especially since the bad bots ignore robots.txt Thanks everyone!
  6. Hi can i disable token ( like below ) on add to cart and other forms on my store? <input type="hidden" name="token" value="7df6b9f14c4d76ef6f4b6777465295b0"></form>
  7. I've just set up my first store with CC 6.1.13. Everything looks good and seems to work. But I want to test out a complete credit card transaction. I've seen references to the "sandbox", but I can't find documentation on how to set up a sandbox environment. I have secured a sandbox account from Braintree. But again, can't find the docs as to how to use that to test out transactions in my store. Can someone point me in the right direction?
  8. Hi - first time using CubeCartv6 had been waiting for WorldPay to complete the installation on the payment gateway and at the moment i'm in the payment gateway test mode. I have two issues that I cant see mentioned anywhere: 1, When transferring to WorldPay 'country' => $this->_basket['billing_address']['country'], should be defined as "The shopper's country, as 2-character ISO code, uppercase." this is mandatory, currently 'United Kingdom' is sent to WorldPay. If I hardcode to 'country' => 'GB' this works OK, is there a translation page that can translate the country name to 2-charactrer ISO code? 2, with https://secure-test.worldpay.com/wcc/purchase the return URL to CubeCart has the following: http://test.mysite.com/index.php_a=complete&orderKey=123456789^123456789^3043418930&paymentStatus=AUTHORISED&paymentAmount=4500&paymentCurrency=GBP&mac=aaabbbcccdddeeefff111222333&source=WP However the order doesn't change from 'pending' to 'processing' - can anyone tell me why this is?
  9. I thought I had the words All In One Shipping removed from my store everywhere. But I logged in as a customer who's order is processing and there it is! If the order is complete it shows like I want. How can I fix this. Thanks for any and all help.
  10. Hi, Just installed the Canada Post extension, set it all up, made sure all my products have weights, size, etc. Now when testing the checkout process I have discovered that there is an error saying my product is too heavy or can't be shipped to country... wtf?? |Has this happened to anyone else? I only ship to Canada, so my default postal code(shipping) and countries is all set in the extension...did I miss something somewhere? Any help would be greatly appreciated
  11. Hi, I am looking to offer customers the option of paying by instalments and wonder please if other cubecart users have found a provider. My products are approx £25. I currently use Paypal which is working ok. Suggestions most welcome. BTW I am completely hopeless at tech and rely on Al to get me through hiccups.
  12. I am posting this as I wonder if anybody else has encountered this issue. I have received an email today from a customer purchasing from my shop. I will quote his email: “ Hi, I have just tried to order a Passport cover, however when I went to pay the basket auto updated to a Kindle cover for some gentleman in England!” About the same time this event took place I received an order for a Kindle cover from somebody in England. Regards.
  13. Following on from comments from Dirty Butter in another thread I have added a very simple Continue Shopping button to the basket pages which appears alongside the grand total line in larger views and as a single bar across the screen in a mobile view. It just redirects back to the home page which is fine but if you proceed from index.php?_a=basket to index.php?_a=confirm and use the continue shopping link any data added in the customer information fields will be lost. So the solution I am after is a way of hiding the button on any pages other than the _a=basket page. I'm not great with php but is it possible to wrap the button div in an {if} {/if} statement using the _a=basket to identify the page you need the button to appear on and to control the pages on which the div would not appear on? The following code was added to content.checkout.medium-up.php (a slight variation added to content.checkout.php for the button to appear on the small screen) <div class="button secondary small-7 columns show-for-medium-up"><a href="{$STORE_URL}" target="_self"> Continue Shopping</a></div>
  14. Hello, I usually use the UPS shipping module, but UPS has always been too expensive, so I wanted to use USPS instead. I went to the website and set up an account. I have all of my settings in place (I think) but again I am getting the error. Unfortunately there are no suitable shipping methods available for your order. This may be because the total weight of your order is too high or we cannot ship to your country. Please contact a member of our staff for any further inquiries See attached screenshot of settings. Any help would once again be appreciated.
  15. Hi when you add an item to the basket it, it seems like it is automatically adding 2. Any suggestions? It seems that when you add an item with a production option from the category page or main page you are redirected to the exact item page to select the product option. Once you select the product option it adds what you bought and the original click to the cart. shocktechusa.com mican skin v6 new installation
  16. Hi, We were wondering why the Facebook posts are different for cc3 and cc6 (cc3 providing a better post!) If we copy the address of a product and simply paste it in to Facebook...The CC3 version also displays the image. The cc6 version doesn't show the image and also captures the Meta Description so all posts are the same, apart from the title of the product. We have found the copy and paste of the title in the address bar really handy over the years but seems cc6 has brought this quick way of posting to an end? Any suggestions on how to solve this issue would be much appreciated. Regards Gary
  17. Am using cubecart 6 to sell digital product online. Customer registration form is like shown below. I want to edit the form and remove "title" "phone number", "mobile number" . Any body with an idea, kindly help. thanks. I would like to create an account. Please complete the fields below to register. Title First Name * Last Name * Email * Phone * Mobile Password * Confirm Password * Verify you are a human Privacy & Terms I agree to the Terms & Conditions. Subscribe to mailing list.
  18. The shop received an email enquiry but for some reason it was not sent onto the shops destination email address. It shows in the email log with an ‘x’ in the Sent column. I resend it and it is received in the shops destination email address. However when I attempt to reply the reply-to email address is my shops email address. Not the original sender. Is there anyway I can recover the senders email address? Thanks.
  19. Hi everyone. Still haven't sorted out the payment gateway problem using Stripe. They keep on saying that it's a problem for Cube Cart. Anyway, this is a totally new problem. Someone else that I installed Cube Cart for has contacted me, saying he can't get into the front or back-end of his site. Here's the error message that's thrown up: Any pointers as to what the problem may be? And how I should go about tackling it? I'm very confused with this bit "(using password: YES)" - where did that come from? I have no record of using a password called "YES". Also on looking at classes/db/mysqli.class.php on line 33 - there is no coding on that line! A bit confused and need a helping hand to point me in the right direction please. Thanks, G.
  20. Hi, I'm running Cubecart 6.1.13 and am getting a CSRF error immediately after logging in as a user. This started happening the other day and I hadn't altered any files. The following errors were detected: Security Alert: Possible Cross-Site Request Forgery (CSRF) or browser back button used. I have already cleared the cache and even did so manually. When I navigate to any page following the login, it shows as I am logged out. When I return to the homepage it reverts back to showing me as logged in. In the debugging it shows the following error: PHP: [Warning] /home/**censored**/public_html/classes/sanitize.class.php:152 - Invalid Security Token[Notice] /home/**censored**/public_html/includes/functions.inc.php:196 - Undefined variable: _GET[Notice] /home/**censored**/public_html/includes/functions.inc.php:196 - Undefined variable: _GET[Notice] /home/**censored**/public_html/classes/cubecart.class.php:184 - Undefined variable: contents[Notice] /home/**censored**/public_html/classes/cubecart.class.php:184 - Undefined variable: contents[Notice] /home/**censored**/public_html/classes/cubecart.class.php:86 - Undefined index: doc_name Any help would be greatly appreciated! Neil.
  21. When I define an administrator I see 'Link to Customer Account', why would I wish to link to a customer's account , or should it be Administrator's account, and even then what would be the reason to do that ? Thanks and Regards, ChrisColeman.
  22. I have upgraded my cubecart V3 to V6.1.12 and have added the "All in One shipping" module. I have bee adding many shipping zines and rates and then suddenly I was not able to save any new rates. Each time I tried to save a new rate the Dashboard screen was displayed, and the new rate was not saved. I though that there might be a limit on the number of zones/rates that I can use so I tried to delete a rate, but clicking the save button produced the same result and the rate was not deleted. I have tried in Chrome and IE on 2 different PC's. Below is the screen that appears each time I click the save button. Any ideas what is going on and how to fix this?
  23. Hi Good day Can anyone please explain to me how to copy and paste a facebook pixel into cubecart. please
  24. I run a Cubecart-store in Swedish; all products and categories are in Swedish. On occation, some products and categories also have an English translation. Recently I found a strange thing, when I switched the superuser-account to English and used the admin panel to add a new product (that has a translation); the SEO-path for that product appears in English. If I switch back to Swedish and re-add a new product, the SEO-path appears in Swedish. If I switch back to English again and browse to the product, the SEO-path is still in Swedish (which is what I want). However, I would prefer that all SEO-paths are in Swedish, no matter which language I use in the admin panel. I peeked around under the Search Engines tab, but found no obvious setting for this. Is it possible to enforce SEO-paths to always use Swedish?
  25. Note: I have installed Cubecart on a Windows Hosting Server, so that might be the problem, even though everything else about Cubecart seems to work. Anyway, I cannot for the life of me figure out how to get email confirmation of an order / purchase. I can successfully receive email using "Test (After Save)" from Dashboard > Settings > Advanced Settings When I complete my purchase (and pay via the Braintree / PayPal extension) I receive no email confirmation. However, my credit card is indeed getting charged through the Gateway each time I run a test. In Settings > Features > Misc > Order status for admin email notifications I have tried both Processing and Order Complete to no avail. I also check Force Order Completed Emails but nothing works. What am I missing? What event triggers sending an email? If it makes any difference, I do not sell anything that requires shipping, but I still want to receive notifications. Any help appreciated. Thanks, Steve
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