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Hello, I'm doing some backups before running an upgrade as I am on version 6.1.8. I use the CubeCart admin menu to navigate to Advanced:Maintenance and then click the backup tab. The tab shows two backup buttons. When I click either of them, a red bar appears on the top of the screen. It says "Error: Backup failed". I navigate to the logs section in Advanced:Error Log to see what's happening, but both the Admin and the System logs are empty. I'm a bit stuck with finding the issue behind this. I did check that my cubecart user has access to the backup directory in my store directory structure. but what else could it be?

CubeCart has been working great for me. However, I just received an order whose Order Status is "pending" instead of "processing". I log into my Payeezy Gateway and don't see the transaction at all. I am trying to figure out what happened. There's no record of it in the Transaction Log or Error Log. Just a pending transaction in Orders. Does this typically mean the transaction was declined? Or does it indicate something else? What else can I check? Thanks, Steve

Hi Guys, I'm looking for extensions to cover: Google Opt In reviews Facebook Pixel tracking (events) for remarketing Willing to pay if someone can help out?

Just installed Cubecart, but in the store settings menu I cant change any settings. every time I click the save button the screen loads a plain white page with no means to go, I click back and refresh the admin page and none of the settings have changed. this is a brand new install, and i've installed this twice on two different servers and both do it

Hi can anyone please help me. how do i copy and past a facebook pixel into cubecart please.

Hi, I just got a Samsung Android tablet and I was wondering if anyone used a tablet like this to work on their site. Some example: upgrade to latest CC version, list a product, change code. I have never used a table for anything before so please roll your eyes but help me if you can. What app do you use to edit the php html? Any other information I should know? Thanks in Advance, Claudia

This morning from out of nowhere, when trying to add products as well as several other admin tasks I keep getting redirected to the storefront url and the job that I was trying to do doesn't save. This can be adding a product or even trying to view the php info page, its happened when altering shipping rates in AIO Shipping extension too. Nothing else has changed since I last logged in yesterday, I thought it might be the update to 6.1.14 but I did that this morning after having the problems and it still does the same thing??? there is nothing in the error log either. I'm totally puzzled. Any ideas???

any one integrated android pay?

https://wonderlanduk.co.uk/store/index.php When i add something to the shopping basket it loads a mobile view within the page? any ideas?

Is there an existing plug-in that provides shipping quotes for ad-hoc customers? I am looking for something that allows a new customer to build a card then enter postcode and country to get a shipping quote and therefore a total price before they commit to the effort of building an account and parting with their personal details. Thank you for your advice, Russ

Can cubecart handle multi part components in inventory? For example I have a cable that goes with several cards, is it possible to reduce inventory for the cables each time a different card is purchased? JT

has anyone set the goal funnel relative to a conversion in cubecart 6 in Google Analytics? for example the shopify one is attached

Ok, I'm assuming this is a rights issue. An admin was assigning a new user to the server and set group, owner and permissions recursively. Every file and folder is now 0755. I have been "putting out fires" as they pop up, but am unsure what the rights for each file and folder should be. Latest example is when I am in the Admin Dashboard and chose an order, if I click the printer icon, I receive a red bar error that reads, "It has not been possible to generate the printable file." Again, I'm assuming this is related to rights, just not sure which file and what right to assign to it. Error log is empty. Thanks in advance for any direction. R

I have edited two phrases: Settings\Language\English (UK)\ Basket - Phrases displayed in the basket pages your_comments Common - Phrases used in multiple places comments How do I get these field (they appear to be the same) to follow along in the order process? Meaning, after submission, an email is sent to the person receiving all order notifications. The phrases field your_comments and comments do not follow along. As I look at the email, it doesn't appear, nor does it appear in the "Dropship Products" email that is generated. How do I get this comment field to follow along? Any assistance will be greatly appreciated. Thanks, R

Hi, I Disabled initial shipping & tax estimates in admin/store settings/features now I'm getting a lot of warnings in my error log. Anything to be concerned with? Thanks in advanced. [18-Mar-2018 10:03:20 America/Louisville] PHP Warning: Shipping not setup or allow no shipping not enabled in /home/claudias/public_html/classes/cubecart.class.php on line 1700 [18-Mar-2018 10:14:57 America/Louisville] PHP Warning: Shipping not setup or allow no shipping not enabled in /home/claudias/public_html/classes/cubecart.class.php on line 1700 [18-Mar-2018 10:18:15 America/Louisville] PHP Warning: Shipping not setup or allow no shipping not enabled in /home/claudias/public_html/classes/cubecart.class.php on line 1700 Also getting this error but I don't know if it's connected. 18-Mar-2018 05:18:07 UTC] PHP Warning: array_merge() [<a href='http://docs.php.net/manual/en/function.array-merge.php'>function.array-merge.php</a>]: Argument #1 is not an array in /home/claudias/public_html/classes/seo.class.php on line 357 [18-Mar-2018 05:57:02 UTC] PHP Warning: Invalid Security Token in /home/claudias/public_html/classes/sanitize.class.php on line 152

Hi, I was wondering if anyone is aware of how to arrange the images within the gallery area on the product page in to a certain order. For example drag and drop in to position from within the admin area or alphabetically within the code.

Howdy, I am updating to CubeCart 6 from 4.3.4. It is complicated because my 4.3.4 installation is somewhat modified which is why I am still on 4.3.4. However, I'm all grown up now and I don't want to make the same mistakes again. I am developing my custom code as extensions. This has several benefits, even if I don't share them. Mainly, coding an extension means it will plug itself tidily into any new sandpit environments I create with no effort on my part. However... I am having trouble working out what is going on behind the curtains for the admin pages. By inspection, I have determined that the coding pattern is: Add any new tables that do not already exist. Add any new fields that do not already exist. Instantiate a module with $module = new Module(__FILE__, $_GET['module'], 'admin/index.tpl', true); Display the template with $page_content = $module->display(); Clearly there is a lot going on under the hood because the location of the template is not explicitly declared, and the global config is provided and saved automatically. All the template has to do is flash up the configuration page, drawing values from a magically created $MODULE array then assign the results to an output array called "module" and the results are somehow magically saved. This is fine provided (a) you don't want to initialise the config scalars and (b) you don't want to do anything dramatic such as initialise a table of config values. Which, of course, I do. The institutional IT guy in me desperately does not want to have to reverse-engineer all this to figure out how it works. I have looked at a mess of extensions and none of them seem to do anything dramatic except SFWS_Product_Dimensions which does some pre-initializations, but when I copy and hack it just the tiniest bit, it does not work - my values to not get added to the global config and the initialisations are not persisted. Is there any documentation on this anywhere? I have been thrashing around intermittently for a couple of days and it is starting to really annoy men. It is just too ghastly to think that everyone wanting to use this magnificent facility has to reverse engineer the entire thing before they become productive. Thanks for your help, Russ

Hello Im trying to add subcategories but with no luck, I started to create catergory #1 Toners, ans saved it. so far so god, but when i tried to add a new category "Brother" and try to set #1 toners as the parent category i dont show up in the dropdownlist, any ideas why? Thankfull for all help, im stucked

I have UPS and USPS installed and enabled and have my USPS user name and have United States as an allowed zone but when I view the cart I get this error The following errors were detected: Unfortunately there are no suitable shipping methods available for your order. This may be because the total weight of your order is too high or we cannot ship to your country. Please contact a member of our staff for any further inquiries. Request Sent - http://www.ups.com/using/services/rave/qcostcgi.cgi?accept_UPS_license_agreement=yes&10_action=3&13_product=GND&14_origCountry=GB&15_origPostal=63901&19_destPostal=&22_destCountry=GB&23_weight=12.5&47_rateChart=Regular%2BDaily%2BPickup&48_container=00&49_ accept_UPS_license_agreement=yes&10_action=3&13_product=GND&14_origCountry=GB&15_origPostal=63901&19_destPostal=&22_destCountry=GB&23_weight=12.5&47_rateChart=Regular%2BDaily%2BPickup&48_container=00&49_residential=1 Response received UPSOnLine5%Unsupported country specified%6920 looks like the origCountry=GB is the fault where do I change the origCountry? And why does it send a request when I just viewed the cart and have not entered an address yet. JT Ok I found where UK was the store country and changed it to US and now no error... but I still wonder why a request was sent just viewing the cart. JT

Why is a shipping rate request sent when viewing the cart when no address has been entered yet? This is seriously broken to do that. JT

Our site has gont really slow to load in the last hour saying it is waiting on googleadservices.com anyone else finding this?

I just upgraded to 6.1.14 and now I get this red error when I send the contact form. The following errors were detected: There was an error sending your message, please try again. i've tested my email in store settings advanced settings and it did send the test email. I'm using recaptcha 2. PHP mail () function I get this error in debug [Warning] /home/claudias/public_html/classes/cubecart.class.php:1435 - sprintf() [function.sprintf.php]: Too few arguments[Notice] /home/claudias/public_html/classes/seo.class.php:506 - Undefined variable: title All help is appreciated

I have been doing good for the past few years online until I updated to the latest version of cubecart 6.1.14. Once I updated I noticed my flow of customers stopped. Is there something that was put in the script to cut off all traffic from the site?

I have updated from 6.1.13 to 6.1.14 and the date doesn't work in the admin for customers. instead of showing a date it shows the number 30 for when someone makes an order. its not showing a dispatch date on the order form. any ideas on what this might be? update a few hours later - I made a recent order myself and it no longer list a date/time at all. Shipping Information Shipping MethodPer Category Shipping ProductUSPS Shipping GatewayAuthorize Order Shipping Yesterday, 15:09 Order Shipping Yesterday, 12:50 Order Shipping Yesterday, 10:51 Order Shipping Yesterday, 09:36 Order Shipping 30 Order Shipping 30 Order Shipping 30

I'm trying to install CubeCart 6.1.14 in my localhost for testing. I get this error: php -v PHP 7.0.27-0+deb9u1 (cli) (built: Jan 5 2018 13:51:52) ( NTS ) Copyright (c) 1997-2017 The PHP Group Zend Engine v3.0.0, Copyright (c) 1998-2017 Zend Technologies with Zend OPcache v7.0.27-0+deb9u1, Copyright (c) 1999-2017, by Zend Technologies john@cave-d9:~$ cat /proc/version Linux version 4.9.0-4-amd64 ([email protected]) (gcc version 6.3.0 20170516 (Debian 6.3.0-18) ) #1 SMP Debian 4.9.65-3+deb9u1 (2017-12-23) john@cave-d9:~$ mysql -V mysql Ver 15.1 Distrib 10.1.26-MariaDB, for debian-linux-gnu (x86_64) using readline 5.2 john@cave-d9:~$ JT