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  1. I am new to this forum and have very little or no experience with this so I need help please, be gentle ok. I am in the process of setting up a digital download store, have put in some test items to check and test. I have a problem with the latest products that appear below the box slider (I am just using the default skin) when they are selected to add to cart, the cart message comes up saying your cart is empty. i can add product to cart from all other areas accept this Latest product boxes. how can I resolve this please?
  2. Hello, I have just set up Stripe (version 2.1.1 - cubecart V6.2.5). The process is quite easy. Everything works except the conversion of currencies. The amount of the order is multiplied by 100. Do you have an idea why and how to solve this problem? Thank you
  3. From latest version of Google Chrome Version 75.0.3770.100 (Official Build) (64-bit) (Firefox seems to work slightly better, but still with issues) Tested Chrome on OS: MAC OS 10+, Windows 7,8,10+, GNU/Linux Ubuntu 16.04 - 18.04.2 The issue can be re-created on the platforms I have tested, from cubcart's demo store. Website tested: https://demo.cubecart.com/cc6/index.php When the product is initially opened, no picture is shown. When you hit refresh or the corresponding link, the image appears. Once the images are loaded in to local cache, the images load consistentl
  4. This is a little complicated. The basic problem is that our Products should all have 2 images, but in the majority of cases they are not showing any images. This has all been working fine for a few years, and there are a few reasons why it may now not be working, but I cannot figure it out. I am not exactly sure what the problem is however this background may help. We have loaded a lot of new images and did a complete Inventory load from a CSV file (removing the existing inventory first). The image file names were incorrect for many images, so we removed the inventory and sta
  5. Hi, I'm trying to setup the stripe payment gateway, In test mode I'm getting a blank page after entering the credit card detail and hitting the make payment button. this is the link I get taken to https://toolsetups.co.nz/index.php?_a=gateway I'm running the latest version of cubecart and stripe plugin. Any help will be much appreciated.
  6. I just installed the Stripe extension and was making a "fake" purchase to see how it worked. After placing an item in my cart, I view my cart and click the "Continue to Secure Checkout" button where I have to put in Contact info, Business details and Delivery Address if different than the Business address. I check Agree to Terms and uncheck "I want to create an account" causing the password and recaptcha to disappear. Then, after making sure that the radio button for Stripe is selected, I again click the Continue to Secure Checkout Button. I get the red banner error "Verifi
  7. Why does my website look different on Chrome to Internet Explorer? On IE you can see "Featured Products",Best Sellers" and "On Sale "items but on CHRome you can see only "Latest Products" Any way to change this to look the same on all browsers? Thanks in advance
  8. I sell some 1 off items that I don’t want to be included in the stock warnings but want to use the stock warning for other products. - I tried to set the 1 off product stock warning to -1 but it changes to 0 when saved - I unticked the statis box but item was still in the stock warnings tab. -I have the stock warning to individual items rather than global.
  9. Hey there I need help badly can you please contact me my website is fairerepair.ca/store
  10. Hi All, I have tried all options to setup the email under the admin advance tab and none of them have been sent. I'm trying this on the localhost and I have done this before successfully but it doesn't seem to want to work now. The version of cubecart is 6,2,4 and the skin that I'm using is the eTrend skin. The emails are constructed as the email log shows but seems that the smtp will not connect. The error messages that I have been getting depending on what method I use in the advanced tab are as below If I use SMTP then this message occurs in log '
  11. Good Afternoon... Just when you thought you finally got rid of him, he comes back with a question. Ok, we have a "captive" customer base. We do not sell to anyone but "known" people. We require each new user to submit registrations and that registration needs to be approved/verified prior to that person is allowed to place orders or see pricing. With that said, we utilize the Customer Groups. Each user is assigned to a group based on their location. The Group number is a four digit number with a hyphen and a four digit alpha text. For example, Fort Wayne, IN would be 8735-FWAY
  12. Hi All, I'm using the skin 'eTrend' and what I'm trying to achieve on the homepage as well as the category page is the ability for the individual products to display a message stating that there are discounts available and if the user clicks this message they are taken to the product display which shows the quantity pricing table where they can then select their quantity for the order. I have tried testing for the Product.discounts id but I'm getting no where, it seems that at the point of displaying the product information on the homepage or the category page the quantity pricin
  13. I've recently noticed that my store has completely disappeared from Google searches, where I had previously held the top spot in the search 'License Plates for Sale'. I've initiated a Google recrawl to show up within their search engine. I've noticed that I am now starting to show up in a search of Plate Depot (my store name); however, it fails to connect to the store properly. If I type the url in manually either as https://www.platedepot.com or https://www.platedepot.com/index.php, both will connect to the store, but clicking the link from Google or Bing (where I haven't disappeared from
  14. Ok first post ! I installed the Postcode anywhere extension and find that it breaks the BXslider, in that the slider no longer slides ! I'm using foundation Cubecart v6 testvalleymodels.co.uk
  15. Security Alert: Possible Cross-Site Request Forgery (CSRF) ERROR on my PHP Version 7.0.33 Cube cart site. It occurs when we get to the main page after cancelling an order from a CCAvenue gateway..Please help.
  16. Hi all, We're using the sequential order number module which in part seems to be ok, however, the numbers jump by hundreds in the space of a few hours, 753 between two orders. What's causing it, i'm not getting loads of stale orders. Is there some way to generate the order number once they click the payment gateway option? Cheers
  17. Hi All, I have a client that is about to start using latest cubecart v6, however what they require is that certain products have different options (such as different lengths) and these options all have a different price this can be achieved by the add or subtract functionality in the options setup, however they also want the options have the ability to have quantity pricing. So the customer might for example purchase a product that has an option of size which they also want to purchase a large quantity so they want a discount either a percentage or a special quantity price. Th
  18. Hi All, I'm putting together a demo of the etrade skin for a client and one of their requirements is to be able to click on either a plus sign or a minus sign to increase or decrease the quantity being bought. I have looked through the forum however I don't seem to be able to find any solutions. Is it possible to have this functionality for the etrade skin which will work on the main page as well as a mobile. Any help will be appreciated Best Regards, Peterp
  19. Hi All, I have been trying to get the stores name and address to appear in the footer of an etrend skin and haven't had any success. I'm pretty sure that it should be a main.php modification but when I try to put in the $STORE variables I don't get any result so what am I doing wrong. It's almost like the variables that I'm trying use don't exist, what do I have to do to make these variables available for the use of showing the stores postal address as defined it the store setup. Any Help is always appreciated. Best Regards, Peterp
  20. Hi All, I have just installed the cubecart bank transfer extension and after filling all fields in I get at the end of and order that I have selected the bank transfer as the payment method it displays a message saying that the order will be completed however I haven;t entered any banking details/credit card details to use for the transfer the necessary funds to complete the order, I also cannot see anywhere to go to return to the store to continue shopping. Is this extension expecting an automatic process from the bank or have I missed some setup process. I effectively come to a grindi
  21. I have just set up a CC6 store and am using the custom foundation 5 skin. My first name is Aeren. When I am saving some of the admin page settings, some fields are automatically changing to my name (Aeren) instead of the content I entered before saving. Any idea what I am doing wrong?
  22. I have CubeCart 6.2.5 and today I had to upgrade PHP to 7.2 for Wordpress 5.2 and all of my Cube Cart pages are not showing up now. In Chrome it gives me a HTTP ERROR 500, in Firefox it just gives me a blank page. If I revert the PHP back to 7.0 CubeCart works fine but then the Wordpress side does not work. Is there a way to get CubeCart to work with PHP 7.2 Thanks in advance!
  23. I have been repeated been disapproved by google ads , message as follows for example: (I installed lasted CC v6 , and reinstalled, deleted these, but still they come back) This email is in regards to the call conversation for the issue with the account for Ads disapproval. I understand that you want it be fixed as soon as possible. Please check for this links within your website and try excluding it. here are the below links. https://www.luxurybedsets.com/about-us.html https://www.luxurybedsets.com/favicon.ico https://www.luxurybedsets.com/images/cache/PalmGrove_Beddin
  24. Looking for a shipstation API plug-in. I contacted shipstation and they do not offer an automated connection for Cubecart and was told a third party programmer would have to do this. Is there anyone out there that has connected to shipstation successfully to push and pull orders, status, etc? If not, can I request this as an extension?
  25. This has bugged me for quite awhile so I'm finally going to ask. I use a custom skin based on Foundation. I want to create my own folder in custom skin/"images" for images I will use for that skin only. I can't figure out the relative url for these images. I've tried many combinations of dots and / but can't get it. What should I use? This works if the image is stored in the main images folder/icons for cubecart <img src="../images/icons/insta-4040.gif but what if I wanted to put it in my custom skin/images/myfolder Thanks in advance for any and all help Claudia
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