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Found 12 results

  1. Hello i am getting this error this morning PayPal Instant Payment Notification Warning Please check your server that handles PayPal Instant Payment Notifications (IPN). Instant Payment Notifications sent to the following URL(s) are failing: **************************/modules/gateway/PayPal/ipn.php If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account. Thank you for your prompt attention to this issue. Yours sincerely, PayPal has anybody else getting this msg
  2. Hi all, I'm hoping someone will be able to shed some light on an issue customers are experiencing at checkout. If a customer enters their details as a guest at checkout, instead of being taken to the payment page, they are taken back to the beginning of the checkout process and presented with the error text for "check_shipping". We're using the All In One Shipping module and the cheapest applicable option is automatically being selected (as you can see in the screenshot), so as far as I can tell there should be no issue. Customers are confused by this and despite my updating the error message to be more explicit (along the lines of, "update postage method and confirm details"), many cannot seem to make it through to the payment page. I have tried the two solutions suggested in this thread, but they did not solve the issue, so I have reverted that file to its original state. This issue is very similar to what was/is experienced by Scott, in >his thread, which currently has no suggestions. If you wish to see the error for yourselves, feel free to give it a try at www.keshet.com.au (remember that you'll need to checkout as a guest in order to reproduce the error).
  3. So, I forgot my password for my test account and did a "Forgot password". I received the email from the store and clicked the link. It asks for my email address, a validation code (already inserted) and a New/Confirm password. I do all this and this is what has been returned each time I tried it. The following errors were detected: User login blocked. Please try again later Failed to update your password. Failed to update your password. Please check the email address and validation key are correct and verify the new password matches. Any Ideas?? This is a good way to lose customers, especially if they can't reregister with an email address already in use.
  4. Howdy, My cubecart site was on a different server, but I had to transfer the site to my other hosting. So i copied the files from old server to new an Changed the DNS mapping to the new server. However Im getting this error now. Warning: mysqli::mysqli() [mysqli.mysqli]: (HY000/2003): Can't connect to MySQL server on 'mysql.XXXXX.net' (113) in /home/SITE/public_html/classes/db/mysqli.class.php on line 22 Fatal error: Can't connect to MySQL server on 'mysql.XXXXX.net' (113) in /home/SITE/public_html/classes/db/mysqli.class.php on line 24 Thanks!
  5. Hello, I recently got complaints from customers that CCNOW doesn;t work. I tested and what i get is this: ERROR: 7: FP mismatch Please share latest working module for CCNOW. Thanks.
  6. Hello All, Our webshop is getting bigger and our database is growing. However we also got a lot of spider/crawls traffic that causes our server outage yesterday. I talked with our hosting provider and they blame the developers or the system administrator of the serer. I am sure it is not the development, because Cubecart is a paid shopping cart solution with a lot of customers. Is anyone able to help me setting up the server in a correct way? PS: This is my hardware:VPS, 2.69 GHZ, RAM 1824 MB, Disk Space 80 GB, Bandwidth 1425 GB Helpdesk summary conversation: (9:00:13pm)helpdesk.:Hello! How can I help with this today? (9:25:04pm)helpdesk.:Hmm, I would highly suggest contacting a developer to assist you with optimizing the site's usage of CPU, masterunix. (9:27:00pm)helpdesk.:masterunix, it had just recently used up too much of the server's MySQL service. Which means that it is needed to be optimized to handle mysql queries better. (9:27:38pm)masterunix:any server upgrade will help? (9:28:11pm)helpdesk.:It will not help, however you can save money by simply optimizing the site. (9:29:40pm)helpdesk.:It would mean that it is worked on to handle services better, as right now, it's causing issues on MySQL. (9:29:57pm)masterunix:can you suggest what and how to optimize it? (9:33:17pm)helpdesk.:As mentioned, fixing up the MySQL configurations, as well as the site's handling of MySQL queries would be great.
  7. I am not even 48 hours online with cubecart after migrating from opencart and i got this: Warning: mysqli::mysqli() [mysqli.mysqli]: (HY000/2002): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2) in /home/viviclot/public_html/classes/db/mysqli.class.php on line 22 Fatal error: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2) in /home/viviclot/public_html/classes/db/mysqli.class.php on line 24 Contact with hoster: (9:46:35pm)marcello:Warning: mysqli::mysqli() [mysqli.mysqli]: (HY000/2002): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2) in /home/viviclot/public_html/classes/db/mysqli.class.php on line 22 Fatal error: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2) in /home/viviclot/public_html/classes/db/mysqli.class.php on line 24 (9:47:05pm)Josh H.:I am working on this for you. (9:49:11pm)Josh H.:Can you please take a look now? (9:49:46pm)marcello:yes it works (9:49:55pm)marcello:did you reboot the server or mysql service? (9:50:12pm)marcello:i can think of that myself .. but it doesnt solve my problem (9:50:18pm)marcello:i want to know WHY it happend (9:50:19pm)Josh H.:The mysql (9:50:28pm)marcello:for future prevention (9:50:38pm)Josh H.:There was a heavy load spike. (9:50:57pm)marcello:caused by .. ? (9:51:44pm)Josh H.:Traffic, it is hard to say, most likely traffic (9:52:40pm)marcello:i dont understand currently 4 visitors online (9:52:47pm)marcello:how can that take down my whole site (9:53:22pm)Josh H.:It is hard to say without a monitor watching we can install a snapshot if you like and if it happens again we will know exactly what it was (9:53:37pm)marcello:yes please do this! (9:53:41pm)marcello:i need to know (9:53:54pm)marcello:because if its happening again i still dont know why and i cant fix it Well soon we will find out if its the software (Cubecart) or not ... if so i want my refund ... reason why i stopped using Opencart was also too much downtime and checkout problems ... i swtiched also hosting providers so that was not the issue. I guess i am ready for Magento ...
  8. Hi all, I upgraded to the latest version of CC from version 4 on Monday of this week. Upgrade went fine no problems what so ever, sites been running fine all week, added new items and cats etc. no issues. This afternoon I went to add a new product and got "The connection was reset" page displayed, this page now displays when trying to add or modify any categories or products, everything else seems to be ok on face value. The only other thing to mention here is when entering debugging mode im seeing a number of errors with the smarty controller but I am unsure if this is related as I have seen other posts with smarty issues but they didn't have the same level of impact or any impact on the functionality at all. Any direction here would be invaluable Kealan
  9. I am attempting to upgrade my cubecart dev environment running on my localhost windows 7 iis installation. Compatibility Check 5.3.10 PHP 5.2.3+ mysqlnd 5.0.8-dev - 20102224 - $Revision: 321634 $ MySQL 4.1+ Installed GD Image Library Installed cURL Installed IonCube PHP Loader or Zend Optimizer Optional Features Not Installed APC Installed bz2 Installed EXIF Not Installed FileInfo Installed Hash Installed mCrypt Not Installed memcache Installed mysqli Not Installed XCache Not Installed XDebug Installed ZIP The process run fine through the 4.3.7 > 4.3.9 > 4.4.5 then throws the following error: Fatal error: Out of memory (allocated 1932787712) (tried to allocate 361843 bytes) in C:\inetpub\wwwroot\weldingshop\classes\db\mysqli.class.php on line 148 As you can see from the amount of memory allocate dI have uped this to an extreme amount but the error still occurs. Any advice or help would be greatly appreciated. ) Dan
  10. Hi, I am a newbie work with a shopping cart. I have purchase "CubeCart Pro Software License Key" work really well on my store with cubecart V5 in passed few months until this is first error come out to my store with "Fail to connect to Licensing server to validate copyright removal". My store is all dead and I am not sure what is it ? can any one help me on it ? Best Regards
  11. Guest

    Server Move Issues

    I have moved my Cubecart 4 store to a new server (via cPanel Move Backup) - Everything has installed onto the new server fine but when accessing the homepage I am just presented with a blank page. The admin section works fine. I have tried various things, looked in the error logs and nothing shows, tested to see if it has anything to do with the ShopDev skin I am using but it appears it does not. What could be causing this and what can I do to resolve this? STORE LINK If anyone cares to take a look I will of course be happy to pay if you believe you can fix it. Many Thanks.
  12. Hello, I have already installed 7 cubecart stores and never had a problem. Until recently when I try to install a CubeCart Store, on STEP 4 from the installation I get: and then if I go to website I get: MySQL Error Occurred Error Message: 1146: Table 'user_newstore.CubeCart_config' doesn't exist [b]SQL:[/b] SELECT array FROM CubeCart_config WHERE name = 'config' Pleeeeeeeeeeeeeeease any help? Anticipated thx
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