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  1. Hi there, I am using cubecart version 5.2.16 and have enabled PayPal as the payment processor on cubecart and stopped my cardsave subscription. However when I go on my store I don't get PayPal as the only payment processor. I want PayPal as the only payment processor. Please, can anyone help I am very new to cubecart. Please see the attached screenshot. Thanks so much
  2. Hello, the other day I reported issues with the shopping cart loading and refreshing. A friend tested my shopping cart and reported the following on www.harrisorganicwine.com.au/shop : "Actually there is a basket bug. " Moving between pages using the back button and the basket is not consistent. This can be fixed with asynchronous updates like 'ajax'. It's what I've used here (quepasa) to get the price update as the client types. Also not top of page time displayed from clients computer not from server. These are done without refreshes or reloads. Does the documentation or forums talk about level of Ajax utility on the cart? Any thoughts, fix or comments please?
  3. I guess it should be something simple I am missing but I do not see option to add custom fields(additional fields) in Products & category fields? For example I need to add a Field called "Pressing instructions" on iPad covers we are selling so want to add a field in admin to enter same for categories? I can probabbly add a field in database table and add some code to admin files to achieve that but was wondering if it already exists or any third party module ? Many Thanks, Ranika
  4. I have just upgraded and when I try to register a new user, it says I need to agree to the terms which is an option that IS NOT available on the register screen. Please help. Thanks
  5. It looks like the Advance Search page is there i Foundation, based on content.search.php - but what is the url for it? I'd like to add the link to it. Also, I have a stray link on the Search Results page that I cannot for the life of me find the source of. There is a link to our Security-Privacy page there, right above the Sort By choices that I need to get rid of.
  6. Hi, Cubecart V6.0.2 There appears to be a bug in the product display price (id="ptp") when using negative values for product options. The final price is calculated correctly at the cart but the option value is added to the display price rather than subtracted. For example; if I have a product with a price of £10 and I then create a dropdown list of size options with the smallest sizes having a product option value of negative £2 and the largest sizes having a product option value of £2, BOTH will be displayed as £12 rather than £8 when selecting the smaller option and £12 for the large. I hope I've explained it clearly enough. Any help or advice would be much appreciated. T
  7. (I have also posted this in the Shipping Support Forum but perhaps this is a better place for it...) We are getting ready to upgrade our version 4 Cubecart to V6 and have set up a test V6 store. We want to use the Create Order option in the V6 Admin Panel to enter orders on behalf of customers who phone and/or email our client with orders. We would like the following fields to be auto-populated as we enter the customer and product details: 1. Address/Zip Code 2. Shipping Method (drop-down list if there is more than one option) We would also need the Shipping and Tax to be calculated when the Inventory details are added. At present this does not happen. Is there something we’ve missed in the set-up process or it this not currently in the Cubecart V6 spec? If it’s the latter, does anyone have any mods to enable it? CubeCart Version 6.0.4 PHP Version 5.4.40 MySQL Version 5.5.42-37.1-log
  8. I cannot edit the site documents in the admin panel of my new CCV6 store. "CCV6 ckeditor javascript error "TypeError: m.lang.contextmenu is undefined" ckeditor will not load; the above javascript error is displayed in Firebug when I select the "edit" icon against any of the site documents in my Admin ->File Manager->Documents menu. CubeCart Version 6.0.2 PHP Version 5.4.39 MySQL Version 5.5.42-37.1-log Browser user-agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0 - although I have also tried it in Chrome 41.0.2272.89 m and IE 11.0.9600 with the same result. Server Software Apache
  9. I have a lot of images to upload. So, I have FTP'd a group to the images>source folder. They were all uploaded and all the permissions are 755 as the rest of the images are. When I go into my admin and add/edit the product, the newly uploaded images are NOT present. They are jpg files just like the others. If I upload them through the file manager, the images work just fine.... I have cleared all my admin cache, and still nothing is showing up. I am not sure what else to do? CC5
  10. Hi Why is the category menu (top horizontal dynamic one) disappears when you are in the basket or checkout pages ? It then finally re-appears at the end of processing an order. It does not make sense and from a customer's point of view, it is off putting. It looks like we are being transferred to another site thus risk of losing the customer's trust at this stage and the resulting sales. Thanks Sandrine
  11. When I upgraded from v5 to v6 I've lost part of the skin template on my site and I'm not sure why.. It's the only thing I've seen thus far that isn't working so I'm confused as to why it's not working anymore.. Below is the script I was/am using. However the links are not even showing on the site anymore, it's not even in the script and from what I'm seeing it's pulling from a different file than the previous one? Any help could be great! <<< ----- main.php file ----- >>> <div class="u3"> <b> <font face="Open Sans Condensed" size="4">Additional Links </b></font><hr> {if !$CONFIG.disable_mobile_skin} <font color="#FFFFFF">&bull;&nbsp;</font><a href="https://tundravalley.com/index.php?_a=document&doc_id=3">Terms & Conditions</a><br /> <font color="#FFFFFF">&bull;&nbsp;</font><a href="https://tundravalley.com/index.php?_a=document&doc_id=4">Privacy Statement</a><br /> <font color="#FFFFFF">&bull;&nbsp;</font><a href="https://tundravalley.com/index.php?_a=document&doc_id=12">Tundra Valley Careers</a><br /> <font color="#FFFFFF">&bull;&nbsp;</font><a href="https://tundravalley.com/index.php?_a=contact">Contact Us</a><br /> {/if} </div>
  12. I'm trying to reinstall 5.2 on my webserver, however when I go to the setup link and start the install, it stalls out at 20%.. Is there a way to fix this? Is it maybe a bad download? Any advice would be appreciated! Thank you! Nevermind.... I'm just being incredibly stupid >.> I figured it out..
  13. Currently using Cubecart 6.0.2, started with 6.0.0 right when it was released. I had a customer email me yesterday stating that the address information on his order was from a completely different customer. A bit of investigation showed that yes, this customer did create an account with his own information, but for some reason Cubecart pulled the address information from a completely different previously registered customer to populate the default address fields. Fortunately he caught it and brought it go my attention before I shipped his order. In looking back in the customer list, I see that many (but not all) of my customers seem to have default address pulled from previously registered customers. You can see the problem this presents, even if the customer catches it before placing an order. The software was updated from 6.0.0 to 6.0.2 right back when 6.0.2 was first released and didn't receive any indications there were problems. I'm fairly certain that the database schema was upgraded. Just to be sure, I downloaded 6.0.2 again and tried to reinstall it, but the system said I was already at the latest version and wouldn't let me proceed. I do see an error in the logs which is probably related, as it seems to be thrown for the customers who have this issue. A redacted sample is: File: [user.class.php] Line: [365] "INSERT INTO `cube_CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`new_password`,`ip_address`,`registered`,`type`) VALUES ([REDACTED]);" - Duplicate entry '[REDACTED]' for key 'email' Orders also seem to be attributed to the wrong customers, which is also quite problematic. Obviously, this is disturbing to my customers, so any help I can get in resolving this quickly would be greatly appreciated, thanks.
  14. I was checking in stats and noticed that I have two robot.txt folders. how do I get rid of one. they are marked /robots.txt and //robots.txt . I am using 5.2.14
  15. Can i report a bug here ? The address book does not work,it will not save any data at all Problem is also present in CC6 demo at https://demo.cubecart.com/cc6/index.php?_a=addressbook&action=add (after you register/login,goto address book page)
  16. I am trying to use the card capture but it wont show the credit card details anywhere. where do I find them at? I am using 5.2.14
  17. Hi, I get the following error messages in my error log. Anyone who know if it's something that need to be taken care of? I sometimes get an "Internal Server Error" on my admin page. [Mon Mar 23 22:30:54 2015] [error] [client] PHP Warning: Invalid argument supplied for foreach() in /www/mysite/admin/sources/products.index.inc.php on line 1077, referer: http://www.mysite.com/admin.php?_g=products&sort%5Bupdated%5D=DESC&cat_id=135&action=edit&product_id=991 [Mon Mar 23 22:31:06 2015] [error] [client] PHP Warning: Invalid argument supplied for foreach() in /www/mysite/admin/sources/products.index.inc.php on line 342, referer: http://www.mysite.com/admin.php?_g=products&sort%5Bupdated%5D=DESC&cat_id=135&action=edit&product_id=991 [Mon Mar 23 22:34:04 2015] [error] [client] PHP Notice: GD::gdLoadFile - Unknown file type in /www/mysite/classes/gd.class.php on line 75, referer: http://www.mysite.com/admin.php?_g=categories&parent=111&action=edit&cat_id=200 [Mon Mar 23 22:35:49 2015] [error] [client] PHP Warning: Invalid argument supplied for foreach() in /www/mysite/classes/ajax.class.php on line 163, referer: http://www.mysite.com/admin.php?_g=categories&parent=111&action=edit&cat_id=200 [Mon Mar 23 22:36:29 2015] [error] [client] PHP Warning: Invalid argument supplied for foreach() in /www/mysite/admin/sources/categories.index.inc.php on line 19, referer: http://www.mysite.com/admin.php?_g=categories&parent=111&action=edit&cat_id=200 [Mon Mar 23 23:18:10 2015] [error] [client] PHP Warning: Invalid argument supplied for foreach() in /www/mysite/admin/sources/products.index.inc.php on line 1059, referer: http://www.mysite.com/admin.php?_g=products [Mon Mar 23 23:18:10 2015] [error] [client] PHP Warning: implode() [<a href='http://docs.php.net/manual/en/function.implode.php'>function.implode.php</a>]: Invalid arguments passed in /www/mysite/admin/sources/products.index.inc.php on line 1073, referer: http://www.mysite.com/admin.php?_g=products [Mon Mar 23 23:18:10 2015] [error] [client] PHP Warning: Invalid argument supplied for foreach() in /www/mysite/admin/sources/products.index.inc.php on line 1077, referer: http://www.mysite.com/admin.php?_g=products [Mon Mar 23 23:18:12 2015] [error] [client] PHP Notice: GD::gdLoadFile - Unknown file type in /www/mysite/classes/gd.class.php on line 75, referer: http://www.mysite.com/admin.php?_g=products&action=add [Mon Mar 23 23:18:14 2015] [error] [client] PHP Warning: Invalid argument supplied for foreach() in /www/mysite/admin/sources/products.index.inc.php on line 1059, referer: http://www.mysite.com/admin.php?_g=products&action=add [Mon Mar 23 23:18:14 2015] [error] [client] PHP Warning: implode() [<a href='http://docs.php.net/manual/en/function.implode.php'>function.implode.php</a>]: Invalid arguments passed in /www/mysite/admin/sources/products.index.inc.php on line 1073, referer: http://www.mysite.com/admin.php?_g=products&action=add [Mon Mar 23 23:18:14 2015] [error] [client] PHP Warning: Invalid argument supplied for foreach() in /www/mysite/admin/sources/products.index.inc.php on line 1077, referer: http://www.mysite.com/admin.php?_g=products&action=add [Tue Mar 24 00:07:07 2015] [error] [client] PHP Notice: GD::gdLoadFile - Unknown file type in /www/mysite/classes/gd.class.php on line 75 [Tue Mar 24 00:08:27 2015] [error] [client] PHP Warning: Invalid argument supplied for foreach() in /www/mysite/classes/cubecart.class.php on line 1691, referer: http://mysite.com//index.php?_a=category&cat_id=125&page=1 [Tue Mar 24 00:08:27 2015] [error] [client] PHP Warning: ksort() expects parameter 1 to be array, null given in /www/mysite/classes/cubecart.class.php on line 1718, referer: http://mysite.com//index.php?_a=category&cat_id=125&page=1
  18. Hello, has anyone ever received this error message and or how to fix. I've checked the shipping weights and everything appears to be fine. This is also a city in within the US. Any help is greatly appreciated. The following errors were detected: Unfortunately there are no suitable shipping methods available for your order. This may be because the total weight of your order is too high or we cannot ship to your country. Please contact a member of our staff for any further inquiries.
  19. So I updated to 6.0.2 and now in my dashboard I see over lapping text. See attached. I don't think I can fix this - or maybe I can. Maybe its my PC - if its my PC then so be it - but figured i'd bring it up.
  20. Hi all, My employer has tasked me with embedding a product demo video on a product page. I've had no trouble using the YouTube video however he has decided he wants the original file embedded to remove any association with YouTube. The code I used for the YouTube version worked fine. This was: <p> <iframe allowfullscreen="" frameborder="0" height="214" src="https://www.youtube.com/embed/LbAYBlrFhjI?feature=player_detailpage" width="380"></iframe> </p> I attempted altering the "src" to the files location on our server: https://www.leegodbold.com/public_html/video/kitsoundsonar.mp4 and https://www.leegodbold.com/public_html/video/kitsoundsonar.ogv However I get several error messages telling me that the sites security certificate is not valid, please contact the webmaster etc etc. Is there another way to embed the video? A way which I wouldn't have to deal with the security certificate and such other business. Any advice, positive or negative, would be really appreciated. I'm totally stumped as it stands as I'm not yet a pro with html. Thanks very much! George B
  21. I am having a major issue here with using the Authorize.net plugin. I recently upgraded our install from a CC4 to the latest CC6 install. I followed the instructions listed on the web site for the upgrade and everything went off without a hitch. I then proceeded to reinstall any new plugins that we used in version 4 (All in One shipping and Authorize.net). Again, both installed just fine and I thought I was good to go. I configured authorize.net with the proper information (API key and Tran Key) and chose for the plugin to authorize and capture the transaction. I also chose AIM as the method of processing so that the customer stayed on the page. We have an SSL on this site as well in case the plugin requires it. The problem comes in when I try to run through some testing of the Authorize.net payment. When you enter in your shipping and billing information along with the credit card details and click 'Make Payment' the page will simply post and then basically reload itself. There isn't a response code/reason given at the top if it failed or even submitted for that matter. This process simply looks like it reposted to itself just like you were there for the first time. If anyone can help and is interested then I can set you up with a dummy order and you can put in a dummy credit card number and see. the typical visa one 4111.... is the one I use. I have even tried with a real credit card and got the same result; the page simply just didn't post to authorize.net. I would be happy at this point with getting a response back stating an bad credit card number, or anything that states it went to Authorize.net In regards to troubleshooting, I have looked over at Authorize.net to see if the transaction even attempted to post. Nothing in regards to even an attempted transaction has been recorded on Authorize.net's merchant area. I made sure that all of the read/receipts variations were listed under my account to allow this post to happen. I made sure that all the settings were exactly what we had before in CC4. I had the authorize.net plugin before on this older version of CC and it worked no problem with AIM support. I am sure I am leaving something out on my troubleshooting but I have tried several solutions to no avail. I have tried uninstalling the plugin and reinstalling it. I tried going down to version 1.1.0 instead of the 1.1.1 and had no success. I also have tried clearing my site cache in the maintenance section and that didn't do anything. If anyone has any input that would be greatly appreciated. I can answer any followup questions one might have as well on this. I apologize if I left something out of this post.
  22. I just realized the shipping module is now rounding up our handling charge to the nearest dollar. Good for us, but not fair to customers.
  23. I'm not sure if anyone else is having this issue but: 1. I cannot use my own product codes. It forces an auto generated code no matter how many times I click the radio button on and off... 2. The Documents link under file manager will not take me to the documents section. Instead it just reloads the current page or tab. I have to click the images link and type "documents" after the g= So far I have not seen any other issues as of yet. I upgraded to 6.0.0b7 from the last version of 5 using Softaculous.
  24. There's some kind of change in Admin Styles that is crowding the checkbox on the Maintenance Rebuild tab for me. Going back to v6.0.b6 just for the styles folder fixed it. Is this a bug, or something to do with my install???
  25. I thought this was one of the logic flaws Foundation was supposed to fix. I've tried to find the file with the Payment Method choice code in it, with no luck. We only have one Gateway. As is, customer cannot check out without checking the payment method.
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