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Hi, I followed the usual instructions to upgrade Cubecart from to 5.2.5 from the previous verison. I backed up etc... and then installed and all appeared to be fine. However, after being ill for a couple of days I have visited the store to find a list of 'pending' orders and no payment. When I tested the store by trying to purchase a product as soon as I hit checkout I get a blank page instead of transferring to Sagepay. This is a total disaster as Christmas is a busy time and we have just run a special offer!!!! I have put in a support ticket but had no response yet. Can anyone help? Has anyone else had this issue? Also, we tried to switch to Paypal and whilst this does go through the checkout and take payment, it doesn't return to our website and still appears to be mid checkout even though payment has been taken from the customer's account!!!! The product is still in the basket. All help welcome and thanks in advance.

Hi, I have a frequent problem with version 4.3.8 where Some international Customers are getting this message after clicking the Proceed to SagePay button at checkout/#/payment This transaction attempt has failed. Please use the Proceed button go back to the web store from which you were purchasing. The details of the failure are given below. Status: MALFORMED Status Detail: 3147 : The BillingState field is required. Can anyone help me to find a solution for this problem?

We are currently running V4 and are thinking of upgrading to V5 and also switching payment processors and considering Sagepay - does anyone have experience of this with V5 Thanks John

I have a UK based store that works fine up to now. However, when accessed from the United States, on making payment the customer gets a message from sagepay: Status MALFORMED Status Detail: 3147 The BillingState field is required. Can anyone help me here - I assume I need to amend reg.tpl and reg.inc.php, but I'm not confident that I know enough