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  1. I cannot edit the site documents in the admin panel of my new CCV6 store. "CCV6 ckeditor javascript error "TypeError: m.lang.contextmenu is undefined" ckeditor will not load; the above javascript error is displayed in Firebug when I select the "edit" icon against any of the site documents in my Admin ->File Manager->Documents menu. CubeCart Version 6.0.2 PHP Version 5.4.39 MySQL Version 5.5.42-37.1-log Browser user-agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0 - although I have also tried it in Chrome 41.0.2272.89 m and IE 11.0.9600 with the same result. Server Software Apache
  2. i currently use shipping by wieght can anyone tell me the new royal mail prices by wieght please ??
  3. We are pleased to announce the release of CubeCart 6.0.3 and the subsequent release of 6.0.4. This is a maintenance release which has a number of bug fixes to improve stability. Bugfixes: 6.0.2 - 6.0.3Bugfixes: 6.0.3 - 6.0.4Download: CubeCart-6.0.4.zip
  4. Currently we run a CC V5.2.14 on a dedicated server. This business is running for 3 years now. About 6 months ago, almost all of our major keywords brought us on 'page 1' of google. Then we had to change our domain name in a way that we had no chance to do it smoothly. We want back there. We need an SEO expert (or company) who can do this job for us. We have a budget for this. It is clear to us, that this is an ongoing process and takes time. We expect that this project will run at least 3 months. To make the next step, we need a first skirt from you about what you can do for us. As a prerequisite, you have done this already on a CubeCart shop system and you know about the options and limitations. It is not just about optimizing our CC configuration, we also need your help to integrate social media, news, boards, whatever. As tracking systems we use googe webmaster tools and google analysis. Please PM me.
  5. So I sign into the admin page and I am given notice there is a new update "WARNING: Your store is not up-to-date, v6.0.4 is available, but you are running v6.0.2" so I try the upgrade button and get this "Failed to download latest version. Please attempt manual upgrade" so what will I need to do to install the zip manually and what will it change to the pages I have modified colors and text? I am new to cubecart. thanks for any help in this matter.
  6. Hi Why is the category menu (top horizontal dynamic one) disappears when you are in the basket or checkout pages ? It then finally re-appears at the end of processing an order. It does not make sense and from a customer's point of view, it is off putting. It looks like we are being transferred to another site thus risk of losing the customer's trust at this stage and the resulting sales. Thanks Sandrine
  7. When I upgraded from v5 to v6 I've lost part of the skin template on my site and I'm not sure why.. It's the only thing I've seen thus far that isn't working so I'm confused as to why it's not working anymore.. Below is the script I was/am using. However the links are not even showing on the site anymore, it's not even in the script and from what I'm seeing it's pulling from a different file than the previous one? Any help could be great! <<< ----- main.php file ----- >>> <div class="u3"> <b> <font face="Open Sans Condensed" size="4">Additional Links </b></font><hr> {if !$CONFIG.disable_mobile_skin} <font color="#FFFFFF">&bull;&nbsp;</font><a href="https://tundravalley.com/index.php?_a=document&doc_id=3">Terms & Conditions</a><br /> <font color="#FFFFFF">&bull;&nbsp;</font><a href="https://tundravalley.com/index.php?_a=document&doc_id=4">Privacy Statement</a><br /> <font color="#FFFFFF">&bull;&nbsp;</font><a href="https://tundravalley.com/index.php?_a=document&doc_id=12">Tundra Valley Careers</a><br /> <font color="#FFFFFF">&bull;&nbsp;</font><a href="https://tundravalley.com/index.php?_a=contact">Contact Us</a><br /> {/if} </div>
  8. I have a latest V6 store currently in offline mode for testing and payment getaways paypal express and sagepay in testing modes as well, express checkout seems to work fine but when trying to checkout with sage pay after entering all billing details and verifying recaptcha it won't allow me to do so, nothing happens when I click secure checkout button. one more thing when I add allowed zone UK it won't show payment method on checkout page. Any suggestions will be appreciated.
  9. emails sent to my email through the server is coming out. all emails from cubecart don't reach the server. Please help Sender's Name Sender's Email Address Outgoing SMTP Host Outgoing SMTP Port (Default 25) Use SMTP Authentication (Normally Required) SMTP Username SMTP Password Performance Enable Debugging Restrict debug to IP Address (Comma Separated) Enable Caching Proxy Settings Does this server use a proxy? no Proxy Host Proxy Port Time & Date Fuzzy Time Format PHP strftime Date & Time Format PHP strftime Dispatch Date Format PHP strftime UTC Offset Timezone Other Product Feed Access Password
  10. Currently using Cubecart 6.0.2, started with 6.0.0 right when it was released. I had a customer email me yesterday stating that the address information on his order was from a completely different customer. A bit of investigation showed that yes, this customer did create an account with his own information, but for some reason Cubecart pulled the address information from a completely different previously registered customer to populate the default address fields. Fortunately he caught it and brought it go my attention before I shipped his order. In looking back in the customer list, I see that many (but not all) of my customers seem to have default address pulled from previously registered customers. You can see the problem this presents, even if the customer catches it before placing an order. The software was updated from 6.0.0 to 6.0.2 right back when 6.0.2 was first released and didn't receive any indications there were problems. I'm fairly certain that the database schema was upgraded. Just to be sure, I downloaded 6.0.2 again and tried to reinstall it, but the system said I was already at the latest version and wouldn't let me proceed. I do see an error in the logs which is probably related, as it seems to be thrown for the customers who have this issue. A redacted sample is: File: [user.class.php] Line: [365] "INSERT INTO `cube_CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`new_password`,`ip_address`,`registered`,`type`) VALUES ([REDACTED]);" - Duplicate entry '[REDACTED]' for key 'email' Orders also seem to be attributed to the wrong customers, which is also quite problematic. Obviously, this is disturbing to my customers, so any help I can get in resolving this quickly would be greatly appreciated, thanks.
  11. This is a weird one. Ok when an order is placed the order summary displays the products purchased and includes any options selected for that product At this point, if you click the print icon, you get the docket and it displays both the product description and the options that were selected as well. This is where It gets weird However, if you hit 'Save' on on any of the tabs pages, the product options are wiped out and no longer display on the order summary or the printed docket. v6.0.1
  12. This month we want to move our shop system to a dedicated server, running Windows Server 2008 or 2012. (preferable). Currently we run CC V.5.2.14 on a dedicated Linux server. We need help for seeting up CC on this windows server. We have a budget and we need your offer for this setup. This setup must include setup of the database server (MySQL or MS SQL (preferred), needed additional software like PHP and their configuration within MS IIS 8.0 After your work, this IIS must be up and runnung with CC, ready for the backup files of our current system. Please PM me with your first offer and we discuss more details. KSD
  13. I am looking to get orders to be exported to .csv like the Sales Report does now, however, I need it at the item detail level. Specifically I need to export what items were ordered and the costs of each item. Is there anyway for me to do this? I have done plenty of searching but haven't found anything and a search for 'export' returns nothing from this forum. Can anyone point me in the right direction? Thanks, Devon
  14. we are looking for a Module to set "Volume discount by quantity" I know in CC6,I can go and edit each product and set but problem is we have 330 products and no one in office is willing to edit 1 by 1! is there a module or method to edit all of them quickly like a mass edit screen? alternate ,can we give volume discounts by category ?
  15. Can i report a bug here ? The address book does not work,it will not save any data at all Problem is also present in CC6 demo at https://demo.cubecart.com/cc6/index.php?_a=addressbook&action=add (after you register/login,goto address book page)
  16. I BET $1,000,000. I HAVE THE HOTTEST SITE ON THE PLANET LOL Keep Reading and Check Out the Links Bellow Hi, I have been using your CubeCart for Many years now, since version 3 came out. It's been Great, and was easy to tweak the php script myself to suit my needs etc.. Tweaking All the Old Skins to my liking was Fairly Simple and I am not really a Pro. And this New Version is Awesome, and easily upgraded without issue. It does need more Skins and it needs a Bulk wiper for Stupid Spam Reviews. That’s about all I think it Version 6 needs built in from what I see so far, but I only upgraded March 30, 2015 Thanks a Million... www.CarolinaReaper.ca or www.Ghost-Powder.com or www. Bhut-Jolokia-Pods.com
  17. EDIT: The deadline for entry has been extended to 1st September 2015 With the release of CubeCart v6 and its open source model our popularity is increasing rapidly. We want to celebrate this with a template design competition giving away some really generous cash prizes! The Prizes 1st Prize: £1,000 GBP (approx $1,500 USD) 2nd Prize: £500 GBP (approx $750 USD) 3rd Prize: £250 GBP (approx $375 USD) The brief is to develop a responsive CubeCart v6 theme that will work on small, medium and large devices. To qualify for the prize it must be added to our CubeCart Extensions Marketplace by July 1st 2015. The prize draw will be judged by our staff on 1st August 2015. Reviews and user feedback will play an important role in our decision. Prizes will be paid out by CubeCart Limited in early August (UK company number 5323904). FAQ How do I create a custom template for CubeCart v6? We recommend downloading the latest build of CubeCart v6 here. Then follow stage 1 of our helpdesk article but using the "Foundation" skin (instead of the old "Vanilla" template) as a starting block for your design. This article was written for CubeCart v5 but the exact same process can be used for v6. There is no requirement to use "Foundation" as a starting block this is just a recommendation but if you do please refer to their documentation for support. Can my skins be commercial or does it have to be free? It can be free or commercial. That's up to you. How do I receive the prize money? All prizes will be paid via PayPal or bank transfer if UK based. Can anyone enter? Yes anyone at all from anywhere in the world can enter so long as the work submitted is yours or you have written permission to submit it on behalf of someone else. Do you have any other tips? If you can create sub colour themes it would be beneficial. Sub-themes can be defined in the config.xml file of the skins root folder. How do people review my design and how will it be judged? Once submit to the extensions marketplace it is possible to click a link to "Write Review" on its main listing page. User feedback and reviews here will play an important role in our decision. We can't promise that the review with the most feedback and highest rating will win but it will help us a great deal. That's it.. I'd like to personally wish you all the very best of luck! Sincerely, Al Brookbanks CEO/MD & Founder CubeCart
  18. Hi I've had this problem from previous CC versions after my host updated the server some time ago and CubeCart updates haven't fixed the issue. When I use the Store Control Panel Login with Username: and Password: I get taken to a page saying "403 forbidden - Access to this resource on the server is denied!" It's like the login - password checking page or script is missing. I've tried it in Firefox, Chrome and Explorer. The only way I can log in is using the "Forgotten your password?" which works. During CC updates, all files say they are writeable. I have tried forcefully changing the admin password by following the video: but it did not work. I have two stores in seperate directories on the server - both are doing it, not sure if that is part of the issue. Hosting says PHP version is 5.522 on a linux system. My CPanel error Log says the following - which probably doesn't help: 2015-03-27 12:54:04.494 [iNFO] [203.206.58.207:63107-0#APVH_ontas.net] File not found [/home/abcedgec/public_html/403.shtml] Thanks for your time.
  19. Does anybody know how to add thumbnail images to the Popular Products box in CCV6? I'm using the crosshatch skin with a few css tweaks but pretty much straight out of the box. This is my source for crosshatch/templates/box.popular.php: <div class="box"> <h3>{$LANG.catalogue.title_popular}</h3> <ol> {foreach from=$POPULAR item=product} <p class="image"> <a href="{$product.url}" title="{$product.name}"> <img src="{$product.image_small}"/> </a> </p> <li><a href="{$product.url}" title="{$product.name}">{$product.name}</a></li> {/foreach} </ol> </div> the "{$product.image_small}" placeholder is not working. I tried "{$product.image}" as well but same result. {$product.url} and {$product.name} work fine so I'm guessing that there's somewhere where I've got to get Smarty to load the $product.image placeholder. I'm a newbie to Smarty so any help would be appreciated. Here's my development CC Store:
  20. So I updated to 6.0.2 and now in my dashboard I see over lapping text. See attached. I don't think I can fix this - or maybe I can. Maybe its my PC - if its my PC then so be it - but figured i'd bring it up.
  21. Please test: In the admin skin template settings.index.php, near line 369: Find: <div><label for="email_smtp_user">{$LANG.settings.smtp_user}</label><span><input name="config[email_smtp_user]" id="email_smtp_user" type="text" class="textbox" value="{$CONFIG.email_smtp_user}" autocomplete="off"></span></div> <div><label for="email_smtp_password">{$LANG.settings.smtp_pass}</label><span><input name="config[email_smtp_password]" id="email_smtp_password" type="password" class="textbox" value="{$CONFIG.email_smtp_password}" autocomplete="off"></span></div> Add after: <div><label for="smtp_test_url"><span style="color:red;font-weight:bold;">Save First, then</span> Launch Email Test</label><span> <button type="button" id="smtp_test_url" onclick="$.colorbox({ href:'{$STORE_URL}/{$SKIN_VARS.admin_file}?_g=xml&type=email&q={$CONFIG.email_smtp_password}&function=test' })">Test</button> </span></div> In admin, Manage Hooks, Code Snippets tab, Add Snippet: Enabled: Checked Unique ID: test_email@cubecart (<== max 32 chars) Execution Order: 1 Description: After saving email settings, makes a test email. Trigger: class.ajax.load Version: 1.0 Author: https://forums.cubecart.com/topic/49495-testing-the-stores-email-settings/ PHP Code: <?php if (CC_IN_ADMIN && isset($_GET['type']) && $_GET['type'] == 'email' && isset($_GET['function']) && $_GET['function'] == 'test') { $pass = ($_GET['q']) ? $_GET['q'] : ''; @ob_start(); $test_mailer = Mailer::getInstance(); $test_mailer->SMTPDebug = 2; $test_mailer->Debugoutput = "html"; $test_mailer->ClearAddresses(); $test_mailer->Password = $pass; $test_mailer->AddAddress($GLOBALS['config']->get('config', 'email_address')); $test_mailer->Subject = "Testing CubeCart"; $test_mailer->Body = "Testing from CubeCart v".CC_VERSION." at ".CC_STORE_URL; $test_mailer->AltBody = "Testing from CubeCart v".CC_VERSION." at ".CC_STORE_URL; // Send email $email_test_send_result = $test_mailer->Send(); $email_test_results = @ob_get_contents();@ob_end_clean(); if(!empty($email_test_results)) { $email_test_results_data = array ( 'request_url' => 'mailto:'.$GLOBALS['config']->get('config', 'email_address'), 'request' => 'Subject: Testing CubeCart', 'result' => $email_test_results, 'error' => ($email_test_send_result) ? null : "Mailer Failed" , ); $GLOBALS['db']->insert('CubeCart_request_log', $email_test_results_data); $json = $email_test_results; } else { $json = "Test failed to execute."; } } This will give you the dialog the Mailer has with whatever you have set as the means and server to accept emails from your store. A copy of the dialog is saved in admin, Request Log. The above needs testing! My development environment is not the same as a production environment.
  22. since upgrade to 6 after adding an item in firefox or google and going to continue to view basket the basket dissapears. in IE i can see only one item and can not add a second item my site is www.thinkpcparts.com
  23. I'm having trouble making "Phone" NOT a required field in the user profile when using the Foundation skin (CCV6.0.2) Simply removing the "required" class parameter from the <input> tag does not achieve it. It appears to be also hard coded into the javascript validation functions in /js/3.cubecart.validate.js And simply removing that javascript file (temporarily to test), left me with a PHP validation failure Have I misunderstood how required fields are meant to be handled in V6?
  24. I am having a major issue here with using the Authorize.net plugin. I recently upgraded our install from a CC4 to the latest CC6 install. I followed the instructions listed on the web site for the upgrade and everything went off without a hitch. I then proceeded to reinstall any new plugins that we used in version 4 (All in One shipping and Authorize.net). Again, both installed just fine and I thought I was good to go. I configured authorize.net with the proper information (API key and Tran Key) and chose for the plugin to authorize and capture the transaction. I also chose AIM as the method of processing so that the customer stayed on the page. We have an SSL on this site as well in case the plugin requires it. The problem comes in when I try to run through some testing of the Authorize.net payment. When you enter in your shipping and billing information along with the credit card details and click 'Make Payment' the page will simply post and then basically reload itself. There isn't a response code/reason given at the top if it failed or even submitted for that matter. This process simply looks like it reposted to itself just like you were there for the first time. If anyone can help and is interested then I can set you up with a dummy order and you can put in a dummy credit card number and see. the typical visa one 4111.... is the one I use. I have even tried with a real credit card and got the same result; the page simply just didn't post to authorize.net. I would be happy at this point with getting a response back stating an bad credit card number, or anything that states it went to Authorize.net In regards to troubleshooting, I have looked over at Authorize.net to see if the transaction even attempted to post. Nothing in regards to even an attempted transaction has been recorded on Authorize.net's merchant area. I made sure that all of the read/receipts variations were listed under my account to allow this post to happen. I made sure that all the settings were exactly what we had before in CC4. I had the authorize.net plugin before on this older version of CC and it worked no problem with AIM support. I am sure I am leaving something out on my troubleshooting but I have tried several solutions to no avail. I have tried uninstalling the plugin and reinstalling it. I tried going down to version 1.1.0 instead of the 1.1.1 and had no success. I also have tried clearing my site cache in the maintenance section and that didn't do anything. If anyone has any input that would be greatly appreciated. I can answer any followup questions one might have as well on this. I apologize if I left something out of this post.
  25. I just upgraded from version 5.2.16 to 6.0.1 and switched to unmodified foundation. I have five main categories, one of which has 13 subcategories. All is well when "display empty categories" is set to yes, but when it is set to no the subcategories no longer display when the viewport gets down to cell phone size. The site is https://www.sojourner.biz.
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