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  1. Hi, I would like to add an audio clip for customers to audition before purchase. At the moment I'm embedding tracks from soundcloud in the description. I'm creating a wave audio player and want to use it for each product. Is there a way of doing this? The pic is where I would like it to go if possible.
  2. I've wanted for a short while to export customer contact information into Google Contacts. From there, I can easily use the contact information in Quickbooks, my accounts package. I have cPanel access and using that and the phpMyAdmin, I went into the database and using the SQL below produced a query which I exported as a csv and imported without issue into. Google contacts. The SQL is below, should anyone wish to use it. I'm not a programmer etc - I learnt SQL ages ago briefly and it may be very crap code, but it works. Please don't ask me "how do I do this", "how do I modify to do this". I don't have the time to fix my own Cubecart site, never mind yours, so this code if offered as a service to those with the knowledge to use it. If you don't know how to do this, don't use this code! SELECT DISTINCT CONCAT(T1.first_name, ' ', T1.last_name) AS 'Name', T1.first_name AS 'Given Name', T1.last_name AS 'Family Name', '' AS Notes, 'Wooden Stuff ::: * myContacts' AS `Group Membership`, '* Work' AS `E-mail 1 - Type`, T1.email AS `E-mail 1 - Value`, 'Mobile' AS `Phone 1 - Type`, T1.mobile AS `Phone 1 - Value`, 'Home' AS `Phone 2 - Type`, T2.phone AS `Phone 2 - Value`, '' AS `Address 1 - Type`, '' AS `Address 1 - Formatted`, CONCAT(T2.line1, ', ', T2.line2) AS 'Address 1 - Street', T2.town AS `Address 1 - City`, '' AS `Address 1 - PO Box`, T2.state AS `Address 1 - Region`, T2.postcode AS `Address 1 - Postal Code`, 'United Kingdom' AS `Address 1 - Country`, '' AS `Address 1 - Extended Address`, T2.company_name AS `Organization 1 - Name`, 'Delivery Title' AS `Custom Field 1 - Type`, T2.title_d AS `Custom Field 1 - Value`, 'Delivery First Name' AS `Custom Field 2 - Type`, T2.first_name_d AS `Custom Field 2 - Value`, 'Delivery Surname' AS `Custom Field 3 - Type`, T2.last_name_d AS `Custom Field 3 - Value`, 'Delivery Company' AS `Custom Field 4 - Type`, T2.company_name_d AS `Custom Field 4 - Value`, 'Delivery Address Line 1' AS `Custom Field 5 - Type`, T2.line1_d AS `Custom Field 5 - Value`, 'Delivery Address Line 2' AS `Custom Field 6 - Type`, T2.line2_d AS `Custom Field 6 - Value`, 'Delivery Address Town' AS `Custom Field 7 - Type`, T2.town_d AS `Custom Field 7 - Value`, 'Delivery Address County' AS `Custom Field 8 - Type`, T2.state_d AS `Custom Field 8 - Value`, 'Delivery Address Postcode' AS `Custom Field 9 - Type`, T2.postcode_d AS `Custom Field 9 - Value`, 'Delivery Address Country' AS `Custom Field 10 - Type`, T2.country_d AS `Custom Field 10 - Value`, 'Delivery Phone' AS `Custom Field 11 - Type`, T2.phone AS `Custom Field 11 - Value`, 'Delivery Mobile' AS `Custom Field 12 - Type`, T2.mobile AS `Custom Field 12 - Value`, 'Delivery email' AS `Custom Field 13 - Type`, T2.email AS `Custom Field 13 - Value` FROM `CubeCart_customer` T1 INNER JOIN CubeCart_order_summary T2 ON T1.customer_id = T2.customer_id WHERE T1.customer_id > 001 Enjoy!
  3. Hi, I have two cubecart sites, but want to be able to control both from one admin control panel. Would this be possible? The reason being is, I want to sell gift cards, but allow the customer to be able to spend them in either shop. If can only have one admin per site, is there a way to use multi-site gift cards? Thanks
  4. Hi, Is there any way to create a new email template that I can send thru Cubecart when it is created for one individual customer? Examples: Send an email to a one customer reminding them to pay, Send an email to one certain customer letting them know a certain item is now available for purchase. It could basically be a blank email (except for the obvious macros) and I can change the content as needed. I also want it to show up in the email log. Thanks in advance, Claudia
  5. I am trying to set up a CubeCart for a car club so as to be able to sell admission tickets and tee-shirts. In addition to PayPal, I would like to have the ability to accept Interac payments but there is very little information about how to set this system up. The club has a bank account and the bank is part of the Interac network but they stated that they only support their own apps. Interac doesn't appear to have a support page and no-one from Interac has so far contacted me. I would to know how best to configure the Interac extension's fields: Allow bank transfers? [enable/disable] Bank Name - presumably the name must be exactly correct Account Holders Name - presumably the name must be exactly correct e-Payment Email Address: - presumably only used to notify the receiver of the transaction e-Payment Secret Question ? - presumably supplied so the payer doesn't need to create one Answer to Secret e-Payment Question ? - presumably supplied so the payer doesn't need to create one It appears to me that this module would work similarly in many ways to the bank's mobile app. I would like to know: What does enabling "Allow Bank Transfers" do? What is the extension's process for transferring money from the sender to the receiver? Advice about the correct information to place in the above extension fields? Do I need to do anything with my bank account to be able to accept these payments?
  6. Hi, I'm having trouble updating the plugins in 'Manage Extensions'. I copy and paste the key, but as soon as I press 'Go' I get a blank screen? I've migrated to a new server recently, so that might be the issue? Are there any changes I need to do to the db in regards to the plugins? Thanks
  7. Hi, I have a Cubecart V6.2.x site running very happily, but I now want to offer a single product where the price includes shipping (i.e. free shipping to the customer). All my other products use weight-based shipping with the normal "By weight" shipping module. If the customer orders just this item, then the shipping cost should be zero. If they order other products, then those should attract the shipping costs that they currently do. I've looked around the forum and can't find anything that answers my question. Does one of the other modules (tried the All-in-One, couldn't see it working) have this facility? Thanks Neil
  8. Hello all, Where and how do i add PAYPAL Subscription buttons ether under "ADD TO BASKET" or on the cart payment page (prefer) so customers can pay for yearly items on my website ?? Thanks P.S i have the code and just need to know where to add
  9. Hi, Is there a way to animate the top-bar dropdown menu and f-dropdown menus to match the speed in the 'write review' form element, both in desktop and mobile? I've tried to find the right part in the 'top-bar' section of foundation.css to do this, but can't. Is this a js query function?
  10. manka


    Hello! We can't create new coupon for some months. The System doesn't save the name of new coupon and it doesn't work, because it doesn't exist. Why? Thanks!
  11. I am unable to find the answer and I have found similar issues but their fix has not worked for me. I am sorry if this issue has been solved with others. I just cant seem to find it. I have added the All in One Shipping Module and the PayPal Commerce Platform and they seem to be working until it is time to check out. When on the shopping basket page there is the option to choose “to continue to secure checkout” or “PayPal Checkout”. If customers select the PayPal Checkout a pop-up opens to allow payment to be made. The problem is that when customers choose this route, the shipping charges are not calculated in. If they chose to click the “to continue to secure checkout” shipping charges are added appropriately. I have gone into the PayPal area and I have set shipping charges and set the shipping charges in the All in One Shipping Module. I have searched for days and I am unable to find a fix. Please can someone assist me? I am unable to figure out how to delete this PayPal Button until after this shopping basket step. Thank you in advance for your assistance and time.
  12. my contact us form is not working. i cannot send emails to myself through it. it says --- The following errors were detected: There was an error sending your message, please try again. any ideas what it might be. i am using karuto
  13. File: [catalogue.class.php] Line: [70] "SELECT SQL_CALC_FOUND_ROWS MIN(`live_from`) AS `next_time` FROM `store1CubeCart_inventory` WHERE `live_from` > UNIX_TIMESTAMP() LIMIT 1;" - Unknown column 'live_from' in 'field list' i am getting this in my errors log. what is it? can it be fixed? i am using 6.2.9 and i updated from 6.1 recently
  14. Hello again, i'm having a strange issue with the admin panel on my website since updating to the latest Cubecart V6 from an older V5 website. Since updating, various pages in the admin panel will no longer submit changes permanently. The issues we have come across so far are: When manually adding an order through the admin panel and clicking "Save" or "Save and reload", the added order will not save the VAT value but will still add the value to the total of the order. When manually adding an order and again saving the order, the order will occasionally lose one of our line items but again preserve the correct order value. When attempting to assign categories when updating a product, the newly assigned categories will not be saved. So far I have tried reinstalling the admin files and resetting as much to default settings as possible, but the issue persists. We have also moved to a new hosting package and migrated the databases onto the new host, but again I can't see anything obvious that may have gone awry there. Thank you for reading, I will be happy to offer any more information if it is required. Edit: Further to this, please see the following errors which I hope may shed more light on the issue Today, 12:05 File: [products.index.inc.php] Line: [350] "INSERT INTO `cc_CubeCart_category_index` (`product_id`,`cat_id`,`primary`) VALUES ('181','18','1');" - Duplicate entry '0' for key 'PRIMARY' Today, 12:05 File: [products.index.inc.php] Line: [350] "INSERT INTO `cc_CubeCart_category_index` (`product_id`,`cat_id`,`primary`) VALUES ('181','23','0');" - Duplicate entry '0' for key 'PRIMARY' Today, 12:05 File: [acp.class.php] Line: [171] "INSERT INTO `cc_CubeCart_admin_log` (`admin_id`,`ip_address`,`time`,`description`) VALUES ('1','removed by me, IP address','1599480302','Product successfully updated.');" - Duplicate entry '0' for key 'PRIMARY' The above are the issues when attempting to change a products category association, I have removed the IP address in the third line -------------------------------------------- File: [acp.class.php] Line: [171] "INSERT INTO `cc_CubeCart_admin_log` (`admin_id`,`ip_address`,`time`,`description`) VALUES ('1','IP address, removed by me','1599481972','Order successfully created.');" - Duplicate entry '0' for key 'PRIMARY' The above error is generated when creating a new order manually through the admin panel -------------------------------------------- File: [catalogue.class.php] Line: [1904] "SELECT I.*, MATCH () AGAINST('ASHFORD' IN BOOLEAN MODE) AS Relevance FROM cc_CubeCart_inventory AS I LEFT JOIN (SELECT product_id, MAX(price) as price, MAX(sale_price) as sale_price FROM cc_CubeCart_pricing_group WHERE group_id = 0 GROUP BY product_id) as G ON G.product_id = I.product_id WHERE I.product_id IN (SELECT product_id FROM `cc_CubeCart_category_index` as CI INNER JOIN cc_CubeCart_category as C where CI.cat_id = C.cat_id AND C.status = 1) AND I.status = 1 AND (MATCH () AGAINST('ASHFORD' IN BOOLEAN MODE)) >= 0.5 AND `live_from` < UNIX_TIMESTAMP() ORDER BY `Relevance` DESC LIMIT 10 OFFSET 0 " - You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') AGAINST('ASHFORD' IN BOOLEAN MODE) AS Relevance FROM cc_CubeCart_inventory AS ' at line 1 This is a separate error I have just come across that seems to reference a MySQL syntax error? Once again, thank you for your time
  15. Hello, My store admin page ceases to function when I switch the PHP version forward from 5.6 to either 7.0 or 7.2. The odd thing is that it seems to work fine when the PHP is 5.6 but I get the following error when I try to reload using 7.2: Fatal error: Uncaught Error: Call to undefined function mysql_connect() in .../public_html/store/classes/db/mysql.class.php:40 Stack trace: #0 .../public_html/store/classes/db/mysql.class.php(68): Database->__construct(Array) #1 .../public_html/store/controllers/controller.admin.pre_session.inc.php(21): Database::getInstance(Array) #2 .../public_html/store/admin_OfFBtI.php(34): include('......') #3 {main} thrown in .../public_html/store/classes/db/mysql.class.php on line 40 I am using 6.2.9 Any help is appreciated! Thanks, Matt
  16. Hi, On my site https://enterprisinggifts.co.uk/ I have a custom section, in which, like user to be able to select a style i.e lamp shade type, light box etc... and then the user can browse to a photo on their machine or get it from google photos, facebook etc.. where the photo and the user contact details can be emailed to get a price quote for the order and if they want to proceed it will take them to a payment section. How would I go about doing this?
  17. Hi all, Can someone help advise me as I am trying to get the presentation right, if you look at https://enterprisinggifts.co.uk/ you will see there is a big space underneath the search bar after insert my logo so the site does not look professional. How can I alter this to look better? Also I would like to contribute to Cubecart by sharing the code for the colour scheme used in the foundation theme, where can this be shared?
  18. Hi, I'm having trouble with the icon-sprite (SoundCloud) to show up. I've done everything I can as far as I know. icon-sprites.svg - Add symbol, change viewport to 1792 and add the path gui.class.php - include the icon name and configuration detail settings.index.php - Add the label and text box for the URL configuration The icon is invisible and can't seem to do anything else. I've double checked the icon name to make sure I've spelled it correctly about a dozen times?
  19. Hello I would like to install an affiliate extension on my cubecart store, so that my customers can promote products and receive a commission on each sale. There are several free extensions on cubecart marketplace, My question is: is it free or are there other costs that I have to pay? Because I tried to install one of these programs [idevdirect], but I could not complete the process because I needed to create an account there and it was costing to open the account $75. If purchasing is a necessity, can you please inform me of the most economical option. My online store is still new (One Month) and I have only made several sales, so I do not have wide investment options. My CubeCart Version: 6.2.9 PHP Version: 7.2.32 I hope you will answer my inquiry Thank you.
  20. Hi, I have a record label website and selling my music directly, but I want my customers to be able to choose between mp3 or wav. I've tried creating 2 identical products with different product codes, one visible (wav) and the other hidden (mp3). When I select the product and choose mp3 and do a test purchase, I get the (wav) product still? Is there a hook or an extension that can do this? The product options only seems to cater for tangeable items that require shipping. Thanks...
  21. Hi, i've recently upgraded an old website to the latest release and i'm getting a strange issue with a string of characters being output before the website content. Is there anything that could be causing this? The string is the same one every time, and it's being output immediately before any other data. There are no PHP errors showing up. Here is an example of how it displays inside the source code: �^��QI:�Y%<!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml" dir="ltr" lang="en-GB"> <head> <title>Anco Stacking Arm Chair</title> <link rel="canonical" href= Any help would be appreciated, thanks!
  22. Having read some articles regarding issues with large numbers of images, I have created a subfolder under images/source, called 2020-images. I have loaded a number of images in this folder and have assigned them to products through an Import inventory, but the Products whose images are in the subfolder are all showing "No Image Available". I thought it might be a version problem, but have upgraded to version 6.2.9, and that has not resolved the problem. The website / store is kbcoins.com and there are around 15,000 products, many of which have 2 images each, although many products do not have any images. I must admit I cannot understand how Cubecart can find the images in the subfolders anyway, but it seemed to be standard practice for people to split them across subfolders, but it is clearly not working for me, but I don't understand what I have done or not done I'm afraid. (I have refreshed the files list. I can see the images in the images File Manager, the subfolder is there and all the images are showing in the list) Any help would be much appreciated Regards Tony E.
  23. Hi, I am new to Cubecart and my host provider is using version 6.2 9. On the foundation default theme, what are the dimensions of the store logo? How can I change the menu and footer colour from black? Is it possible to create an background image with about 33 % opacity? Also is it correct, I cannot change the upload size of a picture from 350k? Your assistance is much appreciated
  24. I have issue with the e-Trend Template, I updated it today but still the server blocked my IP again they send me the 2 logs files bellow === [Thu Jul 02 17:08:16.951118 2020] [:error] [pid 4676:tid 46936274851584] [client] [client] ModSecurity: Access denied with code 403 (phase 1). Matched phrase "-h" at MATCHED_VAR. [file "/etc/apache2/conf.d/modsec_vendor_configs/comodo_apache/22_PHP_PHPGen.conf"] [line "19"] [id "220030"] [rev "4"] [msg "COMODO WAF: Vulnerability in PHP before 5.3.12 and 5.4.x before 5.4.2 (CVE-2012-1823)||mec4d.net|F|2"] [severity "CRITICAL"] [hostname "mec4d.net"] [uri "/store/skins/e-trend/icomoon/fonts/icomoon.woff"] [unique_id "Xv5MwGohopEy8ddQqPnNsQAAAAY"], referer: http://mec4d.net/store/skins/e-trend/icomoon/style.css === Apache-Error: [file "apache2_util.c"] [line 271] [level 3] [client] ModSecurity: Access denied with code 403 (phase 1). Matched phrase "-h" at MATCHED_VAR. [file "/etc/apache2/conf.d/modsec_vendor_configs/comodo_apache/22_PHP_PHPGen.conf"] [line "19"] [id "220030"] [rev "4"] [msg "COMODO WAF: Vulnerability in PHP before 5.3.12 and 5.4.x before 5.4.2 (CVE-2012-1823)||www.mec4d.net|F|2"] [severity "CRITICAL"] [hostname "www.mec4d.net"] [uri "/store/skins/e-trend/icomoon/fonts/icomoon.ttf"] [unique_id "Xv9fxOSSnojUdKRt3klPbQAAAFI"] === The IP was blocked with the code 403. Mod Security scans for violations of the rules it has set. If an action occurs that violates one of these rules, the server will throw a 406 error and the IP address will be blocked if there is continuous request in an interval. The rule ID 220030 was triggered for your account and then the IP address is blocked in the server firewall. Since these Modsecurity rules are human made, there will be some faults with it and block such genuine requests, which matches the pattern in the URL. the problem is that my IP address is blocked for the error code 403. Mod Security scans for violations of the rules it has set. If an action occurs that violates one of these rules, the server will throw a 403 error and the IP address will be blocked if there is continuous request in an interval.And the URL with which it got triggered is the style.css from the e-Trend Template the style.css code @font-face { font-family : 'icomoon'; src : url("fonts/icomoon.eot?-hwvopr"); src : url("fonts/icomoon.eot?#iefix-hwvopr") format('embedded-opentype'), url("fonts/icomoon.woff?-hwvopr") format('woff'), url("fonts/icomoon.ttf?-hwvopr") format('truetype'), url("fonts/icomoon.svg?-hwvopr#icomoon") format('svg'); font-weight : normal; font-style : normal; } .icon { font-family : 'icomoon'; font-style : normal; font-weight : normal; font-variant : normal; text-transform : none; line-height : 1; } .icon-basket:before { content : "\e600"; } .icon-open:before { content : "\e601"; } .icon-sale:before { content : "\e602"; } .icon-envelope:before { content : "\e628"; } .icon-phone:before { content : "\e603"; } .icon-mobile:before { content : "\e61f"; } .icon-directions:before { content : "\e604"; } .icon-paperplane:before { content : "\e605"; } .icon-house:before { content : "\e606"; } .icon-search:before { content : "\e607"; } .icon-cog:before { content : "\e608"; } .icon-tag:before { content : "\e609"; } .icon-newspaper:before { content : "\e620"; } .icon-creditcard:before { content : "\e60a"; } .icon-cart:before { content : "\e60b"; } .icon-box:before { content : "\e60c"; } .icon-lock:before { content : "\e60d"; } .icon-lock-open:before { content : "\e60e"; } .icon-logout:before { content : "\e60f"; } .icon-login:before { content : "\e610"; } .icon-tick:before { content : "\e611"; } .icon-cross:before { content : "\e612"; } .icon-minus:before { content : "\e613"; } .icon-plus:before { content : "\e614"; } .icon-cross2:before { content : "\e615"; } .icon-info:before { content : "\e616"; } .icon-help:before { content : "\e617"; } .icon-warning:before { content : "\e618"; } .icon-cycle:before { content : "\e619"; } .icon-list:before { content : "\e61a"; } .icon-arrow-left:before { content : "\e61b"; } .icon-arrow-down:before { content : "\e61c"; } .icon-arrow-up:before { content : "\e61d"; } .icon-arrow-right:before { content : "\e61e"; } .icon-gift:before { content : "\e624"; } .icon-star:before { content : "\e625"; } .icon-star2:before { content : "\e626"; } .icon-star3:before { content : "\e627"; } I validated the code and everything looks fine , I removed 2 errors I don't know what else to do with it I am desperate, all my customers get blocked once they visit the store more than once it. is frustrating Thanks for your help in advance Cath
  25. Hello, long time no post. My site has been ticking over by itself for a while and I've been looking after customers, but due to domestic circumstances, I've put minimal effort into anything other than fulfilling orders. I'm getting a lot of junk sign ups and form responses, so want to engage reCAPTCHA in the hope it will save wear and tear on my delete key. I signed up at Google (V2 and V3, neither work properly) and enabled it in the site settings and added the keys. But whilst I get a box outline with 'Verify you are human' below the contact and register forms (see below), there's nothing to tick and the form submission obviously fails. So I've disabled it again for the moment. I'm using CubeCart v.6.0.11 and have my own modded version of the e-Tone (grey) skin. From my reading so far, it sounds like this might be a skin issue and looking at the files 'content.recaptcha.php' from my own skin and the Foundation skin - they're very different in content - my skin is only about 6 short lines and the Foundation version much more extensive and appears to contain a long string like the Google key. I know that there was a mod to the e-Tone skin in respect of reCAPTCHA, but I've done so much work on it, that I don't want to upgrade anything on the site just at the moment. My brain has turned to mush in the intervening months and I'm struggling to re-aquaint myself with how the site works and even where my correct files are on my hard drive. Could I do something as simple as using the Foundation skin file 'content.recaptcha.php' in place of the much shorter version that is in my own skin (or maybe just that one file from the updated version) - or would that really break things? Any assistance would be appreciated - although I hope I understand your replies, as I'm finding it quite overwhelming today and furious with myself for not being able to remember better.
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