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'New Order Placed' email link doesn't work


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OK...I'm getting such great feedback from the members here I'm gonna post another issue:

When a order is placed at my store I get the email that says 'New order placed'...inside the email is the order number and says to click the link to view the order. When I click the link it pulls up the 'Page cannot be displayed' message.

And when I go the the admin page ans search for orders it says none are found??

For some reson its not posting the orders...but it sends me a order confirmation...and the payment goes through...hmmmmm

What could be wrong. I've spent the day upgrading from 3.0.03 to 3.0.04 via Fantastico and then set up my Paypal Pro Direct & Express pay API. This seems to all work fine.

Anyone have any ideas?

Thanks in advance!!!!!!! ;)

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I had a problem with this and it also affected the postal order link.

Fantastico set up my site and added the /admin to the store url.

If you look at the link address in the email you can see if there is a //admin string within the address. If so you have the same issue.

FIX:

In this file: /includes/global.inc.php

The global: $glob['storeURL' ]

should read something like this:

$glob['storeURL' ] = 'http://yourdomain.com/yourstoredirectory' ;

Not:

$glob['storeURL' ] = 'http://yourdomain.com/yourstoredirectory/admin' ;

I hope this helps.

Peace,

Jesse

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Yep...I have the extra admin string in my admin link.

I went to the file in your specified above but the file is BLANK! Ther is nothing at all in it! This has to be the problem.

Where can I get the correct file? Hmmmmm...

Thanks Jesse!

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The file has to be there somehere. Even that bad url came from somwehre.

The file is in the includes folder within the main install folder.

Look for it. It is there. It has to be.

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Yep...I have the extra admin string in my admin link.

I went to the file in your specified above but the file is BLANK! Ther is nothing at all in it! This has to be the problem.

Where can I get the correct file? Hmmmmm...

Thanks Jesse!

Go into the "includes" folder. The file name is: global.inc.php

Just to be clearer.

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I did not realize that you found the file and it was blank. It must be a mistake. Your store won't work without it. Re-edit it.

How are you editing it? If you are using CPANEL use FILE MANAGER to hilight the file name and click on EDIT FILE on the right side.

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OK i went to it agin and 'show file contents ' displays nothing but 'edit file' pulls it up.

I tried the change you suggested but now I get no email confirm at all and the payment confirmation screen for the customer upon checkout has an error

Hmmm. Im gonna do some digging on how my email is set up....

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My email info was wrong...I was playing with it and didn't chang it back.

You were right!! I did a test order and the link in the email is good now!

Thanks alot Jesse! :(

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OK i went to it agin and 'show file contents ' displays nothing but 'edit file' pulls it up.

I tried the change you suggested but now I get no email confirm at all and the payment confirmation screen for the customer upon checkout has this at the top:

Warning: fsockopen(): unable to connect to mail.insightbb.com:25 in /home/artwork/public_html/order/classes/smtp.php on line 87

Hmmm. Im gonna do some digging on how my email is set up....

Copy and paste the global value (the entire line) from that file here.

Don't copy your other private information from that file...just the line in question.

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