craigfh Posted January 5, 2006 Share Posted January 5, 2006 I need help right away. Since I upgraded everything was working fine until I went to make an order. After it was put in the basket and I logged in when I hit continue I got this error. This is the step I am at. http://www.berniesflowers.com/shop/cart.php?act=step4 This is the error Request XML: -------------------------------------------------------------------------------- </Request> -------------------------------------------------------------------------------- Return XML: -------------------------------------------------------------------------------- <Error> <Number>80040b19</Number> <Description>XML Syntax Error: Error getting USERID attribute.</Description> <Source>UspsCom::DoAuth</Source> </Error> Please if anyone can help me my customer is down. thanks Craig Quote Link to comment Share on other sites More sharing options...
Guest global777 Posted January 5, 2006 Share Posted January 5, 2006 Have you set up your Web Tools account with USPS? Instructions are located in the administration area, under Modules/Shipping...click on "Configure" for the USPS. It's easy and only takes a few minutes. Hope this helps... J.D. Quote Link to comment Share on other sites More sharing options...
craigfh Posted January 5, 2006 Author Share Posted January 5, 2006 Thanks that fixed it. I disabled it and now everything is working fine. craig Quote Link to comment Share on other sites More sharing options...
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