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Cubecart 3.08 - Email Issues


briakra

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I am new to cubecart but found it very easy to use... but I can't get email to work at all.

I have verified all my settings but no emails go out.

I have run a simple script to test that email is working on my hosting companies server but they have been absolutely no help.

below is the script that I ran that worked just fine.

$to = "[email protected]";

$subject = "Hi!";

$body = "Hi,\n\nHow are you?";

mail($to, $subject, $body);

can anyone post some ideas or troubleshooting steps so I can get email working?

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Guest walmarc

I am new to cubecart but found it very easy to use... but I can't get email to work at all.

I have verified all my settings but no emails go out.

I have run a simple script to test that email is working on my hosting companies server but they have been absolutely no help.

below is the script that I ran that worked just fine.

$to = "[email protected]";

$subject = "Hi!";

$body = "Hi,\n\nHow are you?";

mail($to, $subject, $body);

can anyone post some ideas or troubleshooting steps so I can get email working?

If you use SMTP settings for your domain e.g.

SMTP Host: mail.yourdomain.com

SMTP Port: 26 (sometimes the default port 25 is blocked)

Use authentication: Yes

SMTP Username: e.g. [email protected]

SMTP Password: password for your email address

Works for me! :)

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I am new to cubecart but found it very easy to use... but I can't get email to work at all.

I have verified all my settings but no emails go out.

I have run a simple script to test that email is working on my hosting companies server but they have been absolutely no help.

below is the script that I ran that worked just fine.

$to = "[email protected]";

$subject = "Hi!";

$body = "Hi,\n\nHow are you?";

mail($to, $subject, $body);

can anyone post some ideas or troubleshooting steps so I can get email working?

If you use SMTP settings for your domain e.g.

SMTP Host: mail.yourdomain.com

SMTP Port: 26 (sometimes the default port 25 is blocked)

Use authentication: Yes

SMTP Username: e.g. [email protected]

SMTP Password: password for your email address

Works for me! :angry:

I have tried that as well with no success... is there anything thru PHP directly I can check?

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I also have the same problem at non-default port. I get no error message, but no emails - and the account works just fine.

This is crucial to get my store up and running :)

Strange that not more people have the same problem ;)

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I also have the same problem at non-default port. I get no error message, but no emails - and the account works just fine.

This is crucial to get my store up and running :P

Strange that not more people have the same problem :)

Always had the same problem. Running v3.0.6 though... ;)

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Guest notchnet

I'm running 3.08 and having the same trouble. I've tried both the mail() setting and the smtp. The email does not work on tell a friend about a product or for an order confirmation. I have reset it all with my host and tried different ports. I do get an order confirmation to the admin of the store when an order is placed, so I can receive mail, just can't send through the cube cart program. Any ideas out there?

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  • 1 month later...

I have been having nightmares with my email.

At the moment all I can do is send out newsletters.

I get NO admin emails at all

The customer gets NO Order confirmation email

Updating the order status DOESN'T send a status change email either.

I have upgraded Cubecart to 3.0.10 and still nothing. i have no mods installed either.

my SMTP settings seem correct as I can send emails from my Outlook account and I have tried port 25 and 587 (allowed by my ISP 1&1) but none work. I have cubecart running on WinXP Pro PC at the moment to test it. I have made sure port 25 etc are allowed through my firewall

I cant seem to get the mail() option to work at all either.

Is there any problems with my setup or can you suggest anything?

I'm a noob to all this but learning slowly......

Thanks in advance

Rocky

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Guest EverythingWeb

Hvae you tried using the standard PHP Mail() functions?

What you have said about your SMTP settings, concerns me slightly in that your 'ISP' (providing your internet connection) and your 'Hosting Provider' should be treated (and usually are) two separate entities.

I would be using a server-level SMTP service, rather than trying to relay through an ISP's server.

Why? Because if your site needs to send an email, it means its 'up' and the server is working (well, how else would it be sending an email if it weren't for and order) and so you can utilise the mail functions, however and ISP mail server may not be quite as fortunate to be 'up' at that given time.

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Guest gwizard

Many ISP's have inlaid security not allowing to use theirs SMTP servers from IP's not originating from them.

So, if your store is hosted somewhere and you try to send mail through your ISP in most cases it will not work.

It is weird, however, that you can email newsletters using the same settings.

Try setting mail (not smtp) in your cubecart settings and see if it works.

If not, ask your host if they support sendmail or similar from your account.

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php mail works just fine as EverythingWeb has said. Why not use it?

I have tried Mail() but it was coming up with errors. I'm not very good at understanding PHP so didn't really know what the error was saying.

Is there any config needed except just having it set to Mail() instead of SMTP?

Thanks

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Guest southbayday

For what it is worth:

The smtp server of my hosting company would never work right for sending e-mails. I finally defaulted to using my home ISP outgoing server and all is good. Because of flow limitations I don't use the newsmail feature, but and external bulk mail program to mail to my entire database. (about 750 emails) That program has the ability to send small blasts, pause and send some more which avoids problems with the SPAM controls at my ISP.

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Guest linyarin

I too had similar problems with the email. I checked and double checked all the settings and looked up the advice given in the forums.

I did get it to work by using MAIL and going through my host mail settings.

Never was too sure why my ISP settings didn't work - they should have!

Super cart.......so easy.

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Just installed cube cart and I'm having a similar problem

phpmail works ok, but smtp doesn't work at all.

I know I can get it to work by using phpmail, but since there's an smtp option you'd think that it would work. There's got to be a bug in that code somewhere?

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Just installed cube cart and I'm having a similar problem

phpmail works ok, but smtp doesn't work at all.

I know I can get it to work by using phpmail, but since there's an smtp option you'd think that it would work. There's got to be a bug in that code somewhere?

I would be inclined to agree.

I've read page after page of problems on this on these forums with no real solution and i'm getting desperate now as my store is live!

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  • 2 months later...
Guest vivid

Ive had same probs with emails and recieving an email for password recovery.

Ive now got it all working.

No.1 any 1 who is trying to use a third party mail server and not their domain server dont might as well use the domain mail server your using to run cubsart on.

im using my domain server here are my settings which work.

Mail Sending Method:

(SMTP recommended : mail

SMTP Host :localhost

SMTP Port: :25

SMTP Username :****** (dont add the @yourdomain.com*** just the user)

SMTP Password : password (not literally) :on2long:

give that a try i can now recieve username password resets newsletter emails, havent tried order emails yet

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  • 3 weeks later...
Guest turboptions

$to = "[email protected]";

$subject = "Hi!";

$body = "Hi,\n\nHow are you?";

mail($to, $subject, $body);

I am having this problem as well (with smtp and mail()). I ran the above script and it works perfectly. Here are the things I have tried:

Method: mail()

all other fields blank

-and-

Method: SMTP

Host: localhost (I have also tried the mail.domainname.com, which works in outlook)

Port: 25 (I have also tried 26)

Authentication: Yes (also tried no)

User name: I have put both my username and [email protected]

Password: my password

Absolutely, NOTHING works. I am positive that all my SMTP info is correct. This has to be a problem with the cart due to the above script working seperate from cubecart.

Any ideas?

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