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siteDocs.php 403 error whilst editing page


vokf

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Hi,

I'm currently working on some Terms and Conditions for a CC3.0.9 store. Everything is fine so far, and the store has no mods applied.

I edit the Terms and Conditions page (using RTE) and paste a plain text file (from notepad) into the RTE window.

Then, clicking UPDATE DOCUMENT displays the following error message:

(Page title reads: 403 Forbidden)

Forbidden

You don't have permission to access /admin/docs/siteDocs.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Searching through the forums, I can see another post with the same problem:

http://www.cubecart.com/site/forums/index....eDocs\.php

As the post was closed for some reason, I can't see what the fix was..

Things I've tried:

- Closing down the browser and starting again.

- Running it on IE, as opposed to FireFox

- Only copying parts of the text, this does work, but I can't get the whole document there.

Can anyone help? I've set a few stores up, and this is the first time I've seen this. Is there a data size limit on the RTE document? The text file I'm copying is just over 10KB (11069 bytes to be precise).

Thanks,

Jason

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Hi,

I'm currently working on some Terms and Conditions for a CC3.0.9 store. Everything is fine so far, and the store has no mods applied.

I edit the Terms and Conditions page (using RTE) and paste a plain text file (from notepad) into the RTE window.

Then, clicking UPDATE DOCUMENT displays the following error message:

(Page title reads: 403 Forbidden)

Forbidden

You don't have permission to access /admin/docs/siteDocs.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Searching through the forums, I can see another post with the same problem:

http://www.cubecart.com/site/forums/index....eDocs\.php

As the post was closed for some reason, I can't see what the fix was..

Things I've tried:

- Closing down the browser and starting again.

- Running it on IE, as opposed to FireFox

- Only copying parts of the text, this does work, but I can't get the whole document there.

Can anyone help? I've set a few stores up, and this is the first time I've seen this. Is there a data size limit on the RTE document? The text file I'm copying is just over 10KB (11069 bytes to be precise).

Thanks,

Jason

Ok, all appears ok on a different PC. I'll just report my findings for future reference...

I copied and pasted a sizeble qty of text (over 10KB) into the RTE window and it appeared to work fine. It's probably my desktop PC which has been running slow and probably needs a reboot... (5 days uptime for a Win2K based hard-worked desktop isn't too bad..)

Jason

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