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CUSTOMER ORDER PROBLEMS


djcaseanova

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This was an order just placed earlier this afternoon... the customer was able to pay via paypal, and then was returned back to the cubecart screen where he got an "order failed" notice.

Payment went through successfully, but he did not get any kind of confirmation from the store at all (obviously). I checked my email, and this is what I had in my BOX...

A message that you sent contained no recipient addresses, and therefore no

delivery could be attempted.

------ This is a copy of your message, including all the headers. ------

To:

Subject: Order No: 060404-082133-9202

MIME-Version: 1.0

From: Sales <sales@*******.net>

X-Mailer: CubeCart Mailer

Content-Type: text/plain; charset="ISO-8859-1"

Content-Transfer-Encoding: 7bit

Message-ID: <ix76h5.8sceoc@www.******.net>

Date: Tue, 04 Apr 2006 08:24:41 -0400

Dear ,

Thank you for your order no: 060404-082133-9202 placed on Dec 31 1969, 19:00 PM

The transaction was successful and we will ship your goods at the first possible opportunity (if applicable).

~~~~~~~~~~~~~~~~~~~~~~~~~~

Name:

Subtotal:

Coupon Discount:

Postage & Packaging:

Tax:

Grand Total:

~~~~~~~~~~~~~~~~~~~~~~~~~~

Invoice Address:

Shipping Address:

Payment Method:

Shipping Method:

~~~~~~~~~~~~~~~~~~~~~~~~~~

Order Inventory:

Product: 10x SdE - 3

Quantity: 1

Product Code: 10x SDE-3

Price: $27.00

That is exactly how it came across, sent to: was blank, the information and addresses were all blank, etc. and the customer WAS logged in according to them.

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