djcaseanova Posted June 23, 2006 Share Posted June 23, 2006 I just recently discovered an error with zip codes. Here is the error message I received from a customer: Request XML: <RateV2Request USERID="5LADYS62" PASSWORD="o"><Package ID="0"><Service>PRIORITY</Service><ZipOrigination>77450</ZipOrigination><ZipDestination>77450-1234</ZipDestination><Pounds>0</Pounds><Ounces>1</Ounces><Container>Flat Rate Envelope</Container><Size>Regular</Size></Package></RateV2Request>Return XML:<?xml version="1.0"?> Response XML: <RateV2Response><Package ID="0"><Error><Number>-2147219497</Number><Source>DomesticRatesV2;RateEngineV2.ProcessRequest</Source><Description>Please enter a valid ZIP Code for the recipient. </Description><HelpFile></HelpFile><HelpContext>1000440</HelpContext></Error></Package></RateV2Response> Now, I created a test account with a zip code 90210-1234 and discovered the problem is the "-1234" portion. When it is removed, the error stops and processes the order like normal. before then, the order is not placed and that error message is displayed. Is there a fix for this error as I do not want to lose impatient customers because they added their entire zip and post office codes?? Thanks!! Quote Link to comment Share on other sites More sharing options...
djcaseanova Posted June 24, 2006 Author Share Posted June 24, 2006 bump Quote Link to comment Share on other sites More sharing options...
Guest indyguitarist Posted July 10, 2006 Share Posted July 10, 2006 bump I just had this same problem. Any fix? bw Quote Link to comment Share on other sites More sharing options...
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