Guest BrianC1 Posted August 21, 2006 Share Posted August 21, 2006 I get this error when I try to upload images. The image uploads OK, but the thumbnails are not created. Fatal error: Cannot instantiate non-existent class: thumbnail in /home/champio1/public_html/admin/filemanager/upload.php on line 120 Everything else works on the site including SSL. I have checked permissions on all the folders that are supposed to be chmod 777. I am using the current version: CubeCart Version: 3.0.12 PHP Version: 4.4.3 MySQL Version: 4.1.20-standard-log any advice/fixes/help would be most welcome... sorry if this has been asked already I searched on this and found nothing. Thanks :) Quote Link to comment Share on other sites More sharing options...
Guest BrianC1 Posted August 21, 2006 Share Posted August 21, 2006 I get this error when I try to upload images. The image uploads OK, but the thumbnails are not created. Fatal error: Cannot instantiate non-existent class: thumbnail in /home/champio1/public_html/admin/filemanager/upload.php on line 120 Everything else works on the site including SSL. I have checked permissions on all the folders that are supposed to be chmod 777. I am using the current version: CubeCart Version: 3.0.12 PHP Version: 4.4.3 MySQL Version: 4.1.20-standard-log any advice/fixes/help would be most welcome... sorry if this has been asked already I searched on this and found nothing. Thanks smile.gif Quote Link to comment Share on other sites More sharing options...
Guest EverythingWeb Posted August 21, 2006 Share Posted August 21, 2006 MOD Note: Topics Merged into version 3 General Support. Link left in place in V2 Forum. Quote Link to comment Share on other sites More sharing options...
Leo Clark Posted August 25, 2006 Share Posted August 25, 2006 MOD Note: Topics Merged into version 3 General Support. Link left in place in V2 Forum. Hey Brian, I get the same error. Exact same error message, and it will not let me update my products anymore. Works fine on 3.0.10, but does not on 3.0.12. Anyone knows about this? Thanks. Leo Quote Link to comment Share on other sites More sharing options...
Robo Posted August 27, 2006 Share Posted August 27, 2006 Same error here Upload Image Fatal error: Cannot instantiate non-existent class: thumbnail in /admin/filemanager/upload.php on line 120 where is the topic link , can not find it, sorry if i am looking stupid Rob ;) Quote Link to comment Share on other sites More sharing options...
roban Posted August 27, 2006 Share Posted August 27, 2006 Perhaps these members have something in common. If all is fine in 3.0.10 but fails in 3.0.12 is there a common thread like a mod installed that causes the problem. Quote Link to comment Share on other sites More sharing options...
Leo Clark Posted August 27, 2006 Share Posted August 27, 2006 Perhaps these members have something in common. If all is fine in 3.0.10 but fails in 3.0.12 is there a common thread like a mod installed that causes the problem. I have group discount from goober and company details by semperfi. And one detail: I already had a picture AND a thumbnail. when I changed the stock and hit the edit button then I got the error and the thumbnail disapeared. Quote Link to comment Share on other sites More sharing options...
roban Posted August 27, 2006 Share Posted August 27, 2006 It may be relevant, I had installed the company details mod at one time and had trouble with it so I uninstalled it. Quote Link to comment Share on other sites More sharing options...
Robo Posted August 28, 2006 Share Posted August 28, 2006 I have a payment by amount mod installed , works fine in V10, and i do not wan to get rid of it Rob Quote Link to comment Share on other sites More sharing options...
Guest claude1624 Posted August 28, 2006 Share Posted August 28, 2006 I am getting the same error message and I have a clean install of CC3.0.12. I deleted everything and reinstalled three times with the same issue... No problems with 3.0.11 I hope someone figures this out, maybe the file we are all downloading is corrupt or something... Quote Link to comment Share on other sites More sharing options...
Robo Posted August 31, 2006 Share Posted August 31, 2006 Is there a solution ? , i would like to upgrade my store Thanks in advance Rob Quote Link to comment Share on other sites More sharing options...
Leo Clark Posted September 7, 2006 Share Posted September 7, 2006 Is there a solution ? , i would like to upgrade my store Thanks in advance Rob no news yet? Quote Link to comment Share on other sites More sharing options...
Guest Brivtech Posted September 7, 2006 Share Posted September 7, 2006 I just upgraded to 3.0.13 (pre-release) which shows as 3.0.12, and I'm getting the same problem. I can't submit a new product as the error pops up, and neither can I edit an existing product. I'm going to open a support ticket to let Al know about this one. Seems there's a few of us here with the same issue. In the mean time, I was able to resolve a few "broken" products by using the Fix Thumbs MOD over in the freebies section of CubeCart.org Okay, the advice I was given is this: Download and use CC Version 3.0.12. So, although I had already downloaded it, I downloaded it again, uploaded all the files except the Skins folder, my global.inc.php file and language folder, and IT WORKS! So that's my advice passed on. Re-download, and re-upload. Make a backup first of your store files and database before performing any installation or upgrade work. Quote Link to comment Share on other sites More sharing options...
Leo Clark Posted September 14, 2006 Share Posted September 14, 2006 I just upgraded to 3.0.13 (pre-release) which shows as 3.0.12, and I'm getting the same problem. I can't submit a new product as the error pops up, and neither can I edit an existing product. I'm going to open a support ticket to let Al know about this one. Seems there's a few of us here with the same issue. In the mean time, I was able to resolve a few "broken" products by using the Fix Thumbs MOD over in the freebies section of CubeCart.org Okay, the advice I was given is this: Download and use CC Version 3.0.12. So, although I had already downloaded it, I downloaded it again, uploaded all the files except the Skins folder, my global.inc.php file and language folder, and IT WORKS! So that's my advice passed on. Re-download, and re-upload. Make a backup first of your store files and database before performing any installation or upgrade work. Thanks Brivtech, I am sorry to hear that this is a real problem. I hope it is solved soon. Quote Link to comment Share on other sites More sharing options...
Guest m.kotewicz Posted September 17, 2006 Share Posted September 17, 2006 I'm having the same problem here unfortunately. Its only recently come about - I didn't do anything with it, was all working fine then I came back to it today and it didn't work. Fatal error: Cannot instantiate non-existent class: thumbnail in /home/www/mythopre/shop/admin/products/index.php on line 193 Seems like tomorrow is going to be all hassle because I need this site up for a client soon - so I will have to strip it of all my custom mods and everything else. The mods (That I can remember) that are installed: - Automatic currency update by Toucan Web designs - No 'N/A' postage displayed until final cart cost. - Removed "mailing list" (by me). Thats all I can think of right now. Theres probably a couple more. Tried updating everything in /admin, but to no effect. Quote Link to comment Share on other sites More sharing options...
Leo Clark Posted September 18, 2006 Share Posted September 18, 2006 I'm having the same problem here unfortunately. Its only recently come about - I didn't do anything with it, was all working fine then I came back to it today and it didn't work. Fatal error: Cannot instantiate non-existent class: thumbnail in /home/www/mythopre/shop/admin/products/index.php on line 193 Seems like tomorrow is going to be all hassle because I need this site up for a client soon - so I will have to strip it of all my custom mods and everything else. The mods (That I can remember) that are installed: - Automatic currency update by Toucan Web designs - No 'N/A' postage displayed until final cart cost. - Removed "mailing list" (by me). Thats all I can think of right now. Theres probably a couple more. Tried updating everything in /admin, but to no effect. i am thinking of re-installing the store. it is not possible to work with NON editable products. Quote Link to comment Share on other sites More sharing options...
Guest mig6 Posted October 2, 2006 Share Posted October 2, 2006 I'm having the same problem here unfortunately. Its only recently come about - I didn't do anything with it, was all working fine then I came back to it today and it didn't work. Fatal error: Cannot instantiate non-existent class: thumbnail in /home/www/mythopre/shop/admin/products/index.php on line 193 Seems like tomorrow is going to be all hassle because I need this site up for a client soon - so I will have to strip it of all my custom mods and everything else. The mods (That I can remember) that are installed: - Automatic currency update by Toucan Web designs - No 'N/A' postage displayed until final cart cost. - Removed "mailing list" (by me). Thats all I can think of right now. Theres probably a couple more. Tried updating everything in /admin, but to no effect. i am thinking of re-installing the store. it is not possible to work with NON editable products. Vouala...... Here is the fix to your problems It seems to be something with the GD class on V 3.0.12 http://www.cubecart.com/site/forums/index....st&p=101667 Cheers Quote Link to comment Share on other sites More sharing options...
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