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Help! Customer has problem with my site!


Guest tracie

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Hi,

I wonder if one of you great people could help me out? Ive got my site up and running

www.creativestate.net

I have tested it and everything is running perfectly from my end, however, customers are having problems, they are saying that they are trying to purchase items but they wont go in the shopping basket!!???

Could someone help?

Thanks soooo much :lol: :D

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Have the same problem here with IE 6.0

But i get some pivacy raport errors where IE block some url's from your site. to a

andrewsmt26.co.uk url.

and also a image from paypal.com

Maybe you know about this urls??

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Your store is off line so no help possible

We have decided to close our store to sort it out rather than have customers go there and not be able to use it, and then never come back!! :) seems like a whole load of people are having this problem with no solution :(

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There are also loads of people who don't have the problem you are having. Including me. Perhaps it's not a Cube Cart issue at all, but an IE issue since Fire Fox doesn't have the problem.

In any case unless I have access to your site and configuration details, alas there's nothing I can do.

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Your store is off line so no help possible

We have decided to close our store to sort it out rather than have customers go there and not be able to use it, and then never come back!! :) seems like a whole load of people are having this problem with no solution :(

Tracie: Were I you, I'd pay real close attention to roban's response(s). he is VERY knowledgeable (and) helpful. Just a FYI.

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