Guest dreamkingdom Posted December 21, 2006 Share Posted December 21, 2006 Hey there, I have a license for my cubecart and am having great difficulty getting my cube fixed. Has Cubecart developed an issue with Internet Explorer version 6? I'm dealing with support right now about an issue with the FCK editor...They tested it using Mozilla and my image files show up in the FCK editor. When I use the editor, say to add a product and then click to add/edit an image. when that window opens you can "browse server" when I choose that, the window opens that should be showing the images that I've uploaded but now it just shows "error on page" symbol in the bottom left corner. Up until about 5 weeks ago all the images showed up...so now that support has tested it in Mozilla I wonder if other users with IE version 6 have encountered problems. While in the admin area, looking at "manage images" all of my files show up there...so if they are showing up there why aren't they showing up in the editor..the images have been uploaded to the server, right? I desperately need help resolving this...please help me... Stephanie www.dreamkingdom.us (coming soon!) Sooner if I can get my editor to work since now I have no way to insert a product picture :(/ Quote Link to comment Share on other sites More sharing options...
roban Posted December 21, 2006 Share Posted December 21, 2006 Stephanie, Please download the latest version of fckeditor from cubecart.org. Just do a search for it and you'll find it easily enough. Upload it to your server overwriting the existing files. I think this will fix your problem. Also you can see if your permissions are set correctly. Quote Link to comment Share on other sites More sharing options...
Guest dreamkingdom Posted December 21, 2006 Share Posted December 21, 2006 Stephanie, Please download the latest version of fckeditor from cubecart.org. Just do a search for it and you'll find it easily enough. Upload it to your server overwriting the existing files. I think this will fix your problem. Also you can see if your permissions are set correctly. Hey there, So as far as you know it is not an issue with Internet Explorer?? Is the file name out at the server fckeditor?? I don't know how to know if the permissions are set correctly.....What settings should it be? Thanks so much for the help... Quote Link to comment Share on other sites More sharing options...
roban Posted December 22, 2006 Share Posted December 22, 2006 Is the file name out at the server fckeditor?? What does this mean? The filename at cubecart.org is fckeditor. Very simple, get it; upload it. Quote Link to comment Share on other sites More sharing options...
Guest dreamkingdom Posted December 22, 2006 Share Posted December 22, 2006 Is the file name out at the server fckeditor?? What does this mean? The filename at cubecart.org is fckeditor. Very simple, get it; upload it. Hey there, This is what I was asking you about */*/ Below are all the folders and files in my "cube" folder at MY host.....do I upload the fck file into any specific folder? Take a look below and then give me an answer if you don't mind....I an new to this so please be gentle with me :P/ I totally understood which file to look for over at cubecart.org, OK? That is not what I was asking you about... Thanks again, Stephanie / public_html / cube / (Current Folder) Create New Folder Upload file(s) Up one level admin 755 classes 755 docs 755 extra 755 images 755 includes 755 js 755 language 755 modules 755 pear 755 skins 755 Create New File cart.php 4 k 0644 confirmed.php 2 k 0644 download.php 3 k 0644 error_log 11 k 0644 fantversion.php 0 k 0644 index.php 6 k 0644 offLine.php 0 k 0644 switch.php Quote Link to comment Share on other sites More sharing options...
markscarts Posted December 22, 2006 Share Posted December 22, 2006 Stephanie, do not worry about the permissions. As Roban suggested, get the fckeditor upgrade and follow the instructions, The instructions tell you that you need to upload the folder called rte to admin/includes/rte at the server. Quote Link to comment Share on other sites More sharing options...
Guest Posted December 22, 2006 Share Posted December 22, 2006 I think i'm having the same problem! i'm also using iexplorer 6. I sometimes get the same error message when uploading images for products - sometimes they're there and sometimes they're not! Also i'm using Tahoma and colour on my descriptions and have noticed that all my product pages have errors on them could this be due to the FCKeditor ???? should i also upgrade? Please please let me know as i've been battling this issue for the last couple of days! Regards, Antz Oh by the way - where do i get the upgrade from? Quote Link to comment Share on other sites More sharing options...
roban Posted December 22, 2006 Share Posted December 22, 2006 you can get it from cubecart.org as stated in the posts above Quote Link to comment Share on other sites More sharing options...
Guest Posted December 22, 2006 Share Posted December 22, 2006 Thanks for your reply - i found it but hasn't fixed my problem. Regards, Antz you can get it from cubecart.org as stated in the posts above Quote Link to comment Share on other sites More sharing options...
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