Payment hangs when change delivery address enabled

[TDLWebs]

Hi,

I have almost completed my first Cubecart project at www.little-treasures.co.uk and overall I have been very impressed with how easy it has been to customise the look and feel. However, after setting up the shipping gateway (I have used the 'by weight' option) I find that the site 'hangs' at step 3 of the checkout process when I enable the customer to change the delivery address.

If I disable this option then the checkout seems to work fine. Any idea what might be wrong? I've spent most of the morning searching previous posts but can find no explanation that solves my problem. Any help and advice would be very welcome.

Thanks in advance,

T

[TDLWebs]

Hi,

I have almost completed my first Cubecart project at www.little-treasures.co.uk and overall I have been very impressed with how easy it has been to customise the look and feel. However, after setting up the shipping gateway (I have used the 'by weight' option) I find that the site 'hangs' at step 3 of the checkout process when I enable the customer to change the delivery address.

If I disable this option then the checkout seems to work fine. Any idea what might be wrong? I've spent most of the morning searching previous posts but can find no explanation that solves my problem. Any help and advice would be very welcome.

Thanks in advance,

T

Just a quick update to say that I have now solved this problem. It was due to a change I had made in the 'cart.tpl' file in the template contents folder (I had commented out the product code, but closed the comment after the </form> element when it should have been before).