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Can't Install 4


Guest RenateH
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I've got all the files uploaded and the compatability test came out all good, then when I try to run setup, I get the following:

Warning: main(../docs/license.htm) [function.main]: failed to open stream: No such file or directory in /home/renate/public_html/gottalovebeads/store/setup/install.php on line 427

That file is in store/cache/docs/license.htm Is that where it is supposed to be? It looked like everything uploaded fine

Thx

Renate

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Just to let you know in case anyone else has this problem. It had something to do with my host and they corrected immediately and all is well.

Renate

Thanks, did that, it was 755, put it to 777 but it still comes up with the same error message.

Check permissions. Cache directory should be CHMOD 777

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Guest obersdorf

i have this problem:

Warning: mysql_connect() [function.mysql-connect]: Access denied for user 'cubecart_user'@'ejecta.myserverhosts.com' (using password: YES) in /home/mosaico1/public_html/classes/db/db.php on line 41

Access denied for user 'cubecart_user'@'ejecta.myserverhosts.com' (using password: YES)

that I do?

Thanks

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i have this problem:

Warning: mysql_connect() [function.mysql-connect]: Access denied for user 'cubecart_user'@'ejecta.myserverhosts.com' (using password: YES) in /home/mosaico1/public_html/classes/db/db.php on line 41

Access denied for user 'cubecart_user'@'ejecta.myserverhosts.com' (using password: YES)

that I do?

Thanks

Hi,

It sounds like you have entered the wrong information for the username and/or password for the database you are using with CC4.

If you are not sure what these are then check with your host.

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That sql error on setup...

I put two copies of trial version on an inactive domain. No problem with setup.

I bought license and am trying to install on active domain [in /cube4 not active store folder /cube], have verified old and new user ids in cpanel's MySQL setupt, and CC4:

1. says that same MySQL error on one userid

2. says my db pw's do not match, which is TOTAL NONSENSE whether pasted in or typed in.

I do not think my host is at fault.

Should I abort setup and retry?

Rip CC4 and retry?

Get my money back?

Join a monastery?

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