Item refresh causing jumping in Mozilla

[Guest]

Okay this is one of those strange IE verses Netscape/Firefox things (not 100% sure it's doing it in firefox since it won't reinstall on this computer but it is in netscape).

Look at www.mysticconvergence.com and you will see a "Chat with Us" button in the top right. All is fine in IE, but in Netscape (and I'm assuming Firefox), every time the button refreshes (which it does every few seconds as its a dynamic button), the whole page jumps! Really annoying!

I've tried everything I can think of - setting a height for the div solved the problem in IE, but nothing I try seems to help it in Netscape and it's driving me nuts! Any suggestions?

The current code for it is:

<div align="right" height="58" style="positive:absolute;"><!-- C4S -->

<script src="http://web.chat4support.com/Weboperator/Operator/banner.aspx?sid=xxxx&sTag=

(username)&style=1&online=1&nFloat=0&nInvite=2&nMode=0"></script>

<!-- C4S --></div>

[burgensteen]

Could you not try creating a complete container in layout.css

.helpboxcontainer {

height: 60px;

width: 102px;

background-color: red;

}

.helpbox {

height: 58px;

width: 100px;

background-color: lime; (I always do this for testing, then remove later)

}

Then in your index.tpl put the class:

<div class="helpboxcontainer">

<div class="helpbox">

xxxxxxxxxxxxx your code here xxxxxxxxxxxxxx

</div>

</div>

hopefully the refresh will go on inside a permenant container and therefore shouldnt effect the rest of the site.

Never tried it myself but maybe worth a try !!!!

Let me know if it works , id be interested to know !!

[Guest]

Hmmm great idea. I'll give it a try. Thanks.

[Guest]

Nope. Didn't help Still jumps in Netscape.

Actually change that - I had to make it:

.helpboxcontainer {

position:relative;

top:10px;

left:650px;

height: 60px;

width: 119px;

}

and now it's working! Thanks again!

[burgensteen]

Your Welcome Mysty,

It must have been that you needed a fixed size box to put the refreshing graphic in to keep the shape of the template at all times even.