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Can't believe I'm asking this..


Guest Dankworth

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Guest Dankworth

I've just had this installed by my husband for my work.

We assumed that we'd just have to log into the CP interface using the email we bought the product with and password registered - only, it's not letting me in. We had a lot of trouble installing this in the first place so we're wondering if we've missed something along the way..? Can somebody please point this dumb blonde in the right direction.

Many thanks.

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Guest xceejayx

I've just had this installed by my husband for my work.

We assumed that we'd just have to log into the CP interface using the email we bought the product with and password registered - only, it's not letting me in. We had a lot of trouble installing this in the first place so we're wondering if we've missed something along the way..? Can somebody please point this dumb blonde in the right direction.

Many thanks.

When you installed cubecart you would have been asked to enter a username and password to use...

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Guest Brivtech

... which would have appeared on the setup screen.

In a worse case scenario, as you haven't actually managed to log in yet, running setup again will allow you to override the original settings, so you can use that opportunity to enter in a new username/password.

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