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Failed To Add The Package


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Hey,

I did a fresh install of version 4.0.3 (registered version). I had USPS activate my account. When I try to buy a play item I get "Failed to add the package" in normal mode. In Debug mode I get "USPS Error:". I am selling very lightweight items and I dont want to put my base weight to 1lb. Instead I added the item as .25 lb (really wish there was an oz/g).

Any ideas?

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Hey,

I did a fresh install of version 4.0.3 (registered version). I had USPS activate my account. When I try to buy a play item I get "Failed to add the package" in normal mode. In Debug mode I get "USPS Error:". I am selling very lightweight items and I dont want to put my base weight to 1lb. Instead I added the item as .25 lb (really wish there was an oz/g).

Any ideas?

First Class option does such issue some bugs (debug mode included) were discovered and fixed in next release. Please submit a new helpdesk ticket we can help you to solve this issue.
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  • 1 year later...
  • 3 weeks later...
Guest cobrawebdesigns

I had the same problem too. My solution was:

I had Flat Rate and USPS enabled at the same time so they were bucking one another at checkout time.

I turned off the USPS (customer wanted flat rate) and it fixed it.

Hope this helps someone else too.

David

Cobra Web Designs

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  • 2 weeks later...

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