Guest Posted November 15, 2007 Share Posted November 15, 2007 Hey, I did a fresh install of version 4.0.3 (registered version). I had USPS activate my account. When I try to buy a play item I get "Failed to add the package" in normal mode. In Debug mode I get "USPS Error:". I am selling very lightweight items and I dont want to put my base weight to 1lb. Instead I added the item as .25 lb (really wish there was an oz/g). Any ideas? Quote Link to comment Share on other sites More sharing options...
convict Posted November 16, 2007 Share Posted November 16, 2007 Hey, I did a fresh install of version 4.0.3 (registered version). I had USPS activate my account. When I try to buy a play item I get "Failed to add the package" in normal mode. In Debug mode I get "USPS Error:". I am selling very lightweight items and I dont want to put my base weight to 1lb. Instead I added the item as .25 lb (really wish there was an oz/g). Any ideas?First Class option does such issue some bugs (debug mode included) were discovered and fixed in next release. Please submit a new helpdesk ticket we can help you to solve this issue. Quote Link to comment Share on other sites More sharing options...
Guest Posted April 14, 2009 Share Posted April 14, 2009 I was having the same problem. You will need to convert your oz to lbs. (ex: 10oz=.625lb) on each item. Quote Link to comment Share on other sites More sharing options...
Guest cobrawebdesigns Posted April 30, 2009 Share Posted April 30, 2009 I had the same problem too. My solution was: I had Flat Rate and USPS enabled at the same time so they were bucking one another at checkout time. I turned off the USPS (customer wanted flat rate) and it fixed it. Hope this helps someone else too. David Cobra Web Designs Quote Link to comment Share on other sites More sharing options...
34Ford Posted May 12, 2009 Share Posted May 12, 2009 Same issue. Tried both suggestions above and still dont work. Works great if you enter 1.00 in the Product Weight. But it want take anything with a decimal in front of it. Quote Link to comment Share on other sites More sharing options...
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