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License System Update (Action Required)


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Please disregard this announcement if you run CubeCart version 3 it ONLY affects CubeCart v4 stores if you are not already running the latest version of it.

Important changes have been made to our software license system and urgent action is required by all store owners running CubeCart version 4 that is OLDER than version 4.2.2.

Licensing Changes

If you use a CubeCart version that is older than 4.2.2 your store will call home every two days to check that it is valid. Today we had 30 minutes down time due to a technical problem in our UK data center where our server is located. Unfortunately we had absolutely no control of this situation. If you were unlucky enough that your store called home during this time the admin panel would have been inaccessible until our server came back online. Please note that the front end of your store will never be affected by the software license system so if there is a license problem it is still be possible to trade as usual. As a measure against this we have changed the software license system to call home every two weeks instead of every two days just in case we experience more down time.

We have also changed the software license URL to a subdomain (cp.cubecart.com) which gives us more flexibility in providing a mirrored system in another data center somewhere in the world. Our technicians are currently working to get a fall over system in place for this subdomain. We will delete the alias from the old software license URL (www.cubecart.com) to the new one two weeks from today. As from Wednesday 14th May the admin side of your store will not operate if you do not update your store with the attached files.

What do I need to do?

If your store is older than CubeCart 4.2.2 please download the following zip file. Extract this to your local computer and you will find two files:

admin_enc_zend.php

admin_enc_ion.php

Using an FTP client please upload these two files over your two existing files of the same name in the stores root folder. Please make sure that these files are uploaded in binary mode. If you use ASCII or 'Auto' mode they may be corrupt and fail to operate.

Download NewAdminFiles.zip

What if I don't have PHP5 and I can't use CubeCart 4.2.x?

As from today at 14:18 BST the CubeCart 4.1.1 package was updated with these two new files. You can continue to deploy this version to your clients if it is downloaded from our server after this time without needing to patch it with the attached files.

We sincerely apologize for any inconvenience this may cause and we are always working to improve the services we offer. If you have any problems patching your store or uploading these new files over your existing ones our support staff will be delighted to assist you.

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