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Store not sending admin emails on sale now...


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For some unknown reason, after upgrading to 4.x no longer sends the store owner a copy of the order after completion as 3.x used to.

Does anyone have any idea what I can do to have it send this email to the owner again?

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Guest hennaboy

With my CC4 store i get the following emails.

Pending order placed

Payment received

And then when the order is marked completed in the admin i then get a email

Order Complete

Are you getting any emails at all?

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Me too. I need the full order details in the email. Not just order complete...

With my CC4 store i get the following emails.

Pending order placed

Payment received

And then when the order is marked completed in the admin i then get a email

Order Complete

Are you getting any emails at all?

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The admin is getting the emails you mentioned.

Pending order

Payment received

but he needs the full order details as he got in v3

v3 used to send a copy of the full order details just like it does to the user, but not any more with v4, and this admin needs that functionality back.

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Guest hennaboy

The order completed email that is received by the admin has all the details included. Name, address, what they ordered etc.

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Negative. Are you using 4.x? If so, how are you making that work?

adam

The order completed email that is received by the admin has all the details included. Name, address, what they ordered etc.
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Negative. Are you using 4.x? If so, how are you making that work?

adam

The order completed email that is received by the admin has all the details included. Name, address, what they ordered etc.

If you sell tangible products and order has one tangible products at least you have to change the order status in admin area manually to COMPLETED.

If order has digital products only and payment is successful order status is to COMPLETED changed automatically.

Only COMPLETED order status change produces FULL details email.

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